Hi  support,

 

Is it possible to configure a send time optimization for a bulk email for each recipient ?

 

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Dear Stefano,

 

Unfortunately, it is not possible to achieve the mentioned time optimization.



Best Regards,

Ivanna.

Thank you Ivanna

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Dear colleagues,

 

Somebody knows or have experience integrating Creatio with "LinkedIn Sales Navigator"?

 

I saw in LinkedIn pages they have integrations wioth Dynamics and SalesForce, and can integrate anothers CRM with the API, somebody with experince on it?

 

Please your help

 

Thanks in advance

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Dear Julio, 



Thank you for your question. 

As for now, there is no such functionality available in Creatio.

However, we have the problem registered for the responsible R&D team to implement it in future releases. 

Your request will be added to it so to increase the priority of this implementation. 



Kind regards,

Roman

Is there 'any' integration with LinkedIn?  I have 7,000 LinkedIn contacts and would like to sync them with Creatio CRM.  Thanks!!!

Hello Paul,

 

Unfortunately, we are still working on its implementation. 

I will assign your question to this project in order to increase its priority.  

 

Best regards,

Bogdan

Hello, is there any update on this issue? Can LinkedIn Sales Navigator be integrated with Creato at the moment? Thank you in advance. 

Ismet Sinan Ekici,



Hello, 

 

As of now there is no such integration. As mentioned, we already have a query registered for our responsible team to consider implementing such integration in the upcoming releases,  but there is no ETA for it right now. 

I will assign your request to this project to increase it's priority.

Best regards,

Anastasiia

Dear Rupert,

 

Thank you for reaching out!

 

I have registered your request for this project in order to increase its priority.  

 

Best regards,

Anastasiia

Hy do we have any update on this request. 

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We have our own Notes object however we have individuals entering private notes in the Feed section. 

 

Can we remove access to Feed for all users?

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Hello George,



You can set up access rights for each channel in the feed section:

 

Best regards,

Bogdan

Hi Bogdan,

 

I updated access rights for only System Administrators to Read/Edit/Delete but Feed and all of its contents are still available to each of our users.

 

Feed is still viewable and editable regardless of the role our users are in. Are there any additional settings to restrict this access?

 

 

You can completely remove the Feed tab from a page by adding the following into the methods of the page: 

onRender: function() {
    this.callParent(arguments);
 
    var tabs = this.get("TabsCollection");
    if (tabs.contains("ESNTab")) {
        tabs.removeByKey("ESNTab");
    }
}

Ryan

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Hello,

 

I am trying to view Notes field as multi-line text in Activity section in mobile application, but it is appearing in single line as a result of which, the long texts are not visible properly.

 

 

This field is multi-line in web application but I need this multi-line in mobile application also.

 

Please suggest me a way to make this field multi-line.

 

Regards,

Malay

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Best reply

Hello Malay,

I have an article covering how to do this in mobile here https://customerfx.com/article/adding-a-multiline-text-field-in-the-cre…

Note, the code is added to a module in the mobile client, you can see how to create that here https://customerfx.com/article/creating-modules-for-the-creatio-mobile-…

Ryan

Hello Malay,

I have an article covering how to do this in mobile here https://customerfx.com/article/adding-a-multiline-text-field-in-the-cre…

Note, the code is added to a module in the mobile client, you can see how to create that here https://customerfx.com/article/creating-modules-for-the-creatio-mobile-…

Ryan

Thanks Ryan, It works.

 

I just have another query that how to put a placeholder in the http link field in mobile so that it does not show the full real link, instead of this it shows some meaningful string.

 

For example, for "www.google.com", I want to show the link as "Google Search".

 

And also, how to make read only field text color as black. (The address field in above screenshot of mobile is read only but it is appearing as grey text).

 

It would be helpful if this can be done.

 

Thank you in advance.

 

Regards,

Malay

Malay Garg,

There is a way to change the color of read-only fields. You can do this using the utility method Terrasoft.util.writeStyles.

 

By default the style of the disabled fields looks something like this:

 

Terrasoft.util.writeStyles (

 

.x-field.x-item-disabled input,

.x-field.x-item-disabled textarea {

color: rgba(0, 0, 0, 0.26);

-webkit-text-fill-color: rgba(0, 0, 0, 0.26);

-webkit-opacity: 1;

}

 

);

 

So you will need to change the alpha value of rgba from 0.26 to 1.

 

You can do the changes in the existing schema in LESS like in the desktop Creatio. You can also do this in the existing schema declared in the manifest in the CustomSchemas section. Or you can create a new schema and declare it in the CustomSchemas section.

 

 

As for the question about a placeholder in the http link field. As far as I understand you want to use hyperlinks in some fields. Could you please explain where you want to put them? Which fields exactly? I hope I understood you correctly.

 

 

Best regards,

Max.

Max,

 

I will try this.

Yes, I want to put the placeholder for the following string field which is a link:

 

Regards,

Malay

Malay Garg,

 

Unfortunately, there is no out of the box solution to do this. It can theoretically be implemented via development but you will have to contact your manager about it.

 

Best regards,

Max.

Max,

 

Thanks for confirming.

 

The previous code I have tried putting in the LESS in a module after changing the value 0.26 to 1 and included module in activity section page extensions in workplace manifest . Still it does not make the field color black.

 

I have restarted the application pool and synchronized also but still it does not work.

 

regards,

Malay

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Hi community

is it possible to change the background color of a single cell on a detail conditionally ?

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Hello Stefano, 



Feel free to refer to this answer on out community: 

https://community.creatio.com/questions/how-add-custom-style-control-pa…



You'll need to implement such method in the detail page schema, and

change background color in your CSS module. 



Best Regards,

Yurii

Hi Yuril

thank you for you suggestion.

I know the suggested articles.

I need to change the background color of a cell in the detail grid based on the value of some fields of the detail row, but I don't know how to get it.

Stefano Bassoli,

You can conditionally style a list row based on conditions in the data, however, the list/grid in Creatio doesn't support adding style to specific cells. To style a list row based on conditions in the data of that row, refer to this article 

https://customerfx.com/article/styling-section-list-rows-based-on-condi…

Ryan

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Dear community,

We have a lookup table with 4 columns -A,B,C,D

Once a lookup record is added and saved, columns B & C must not be editable. Is there a way to achieve this for this specific lookup?

In latest versions, I see that read only setup has been removed from object configuration.

 

Thanks in advance!

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Hello Shivani,

 

Making a (lookup) column editable on the record page only under specific conditions is possible with a help of business rules for a specific section. 

 

As for the lookup (lookup object) itself it's possible to set column permissions for a specific user or roles as on the screenshot 1:



However, as of now, it's not possible to lock columns for a specific lookup dynamically (after adding the record to a lookup itself) with a help of basic system tools. 



We have registered a corresponding query for our R&D team and will be awaiting for the implementation of the mentioned functionality in the upcoming versions. 

 

Best regards, 

Anastasiia

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Hello,

 

I'm currently dealing with an issue similar to the one outlined in this post:

https://community.creatio.com/questions/searching-user-fields

 

I have been able to confirm that checking the "Indexed" box on a custom field will allow me to search on that column in the global search. However, the column that I actually need to be able to search is an Unlimited length text field. When I attempt to publish the entity, I receive the following error:

 

I believe the reason for this error is that it's attempting to add the new index to some table using the above stored procedure, but the index wasn't created due to the size constraints on non-clustered indexes outlined at the Microsoft link below. It's a fairly large page and the relevant part is this: "The maximum allowable size of the combined index values is 900 bytes for a clustered index, or 1,700 for a non-clustered index"

https://docs.microsoft.com/en-us/sql/t-sql/statements/create-index-transact-sql?redirectedfrom=MSDN&view=sql-server-ver15

 

Is there a way to index an unlimited length text field in the global search results?

Or can I bypass having to create an index on the field but still have the Elastic Search pick it up?

 

Thanks.

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Hello Daniel,

 

We have received a reply from our R&D that indexing unlimited length text fields by checking the 'indexed' box will not work. To do this you will need to do the following:



1. Add a column

2. Compile the appllication

3. Run the following script in the browser console under the Supervisor user:

require(["ServiceHelper"], (ServiceHelper) => { ServiceHelper.callService("IndexingConfigService", "SendIndexationConfigs"); });



Then create a new record and after some time the record will be indexed by the created column.

 

Best regards,

Max.

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Hi Community,

 

We applied Web Application Firewall, currently all our customization coming from the installed custom package are not reflecting on the CRM and the installed Samarasoft.SqlConsole is not also showing in the CRM . Any idea what could be the problem.

 

Thank you.

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Hello Fulgen,



This issue is not related to the Web Application Firewall. 



Please specify, is this your custom package?



We recommend you follow the instruction to Install the application from Marketplace.



Best regards,

Bogdan

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Hi Guys,

 

I have a customer who had the map widget for Creatio installed.

They uninstalled it and re-installed the application, but now, when creating a dashboard, they do no longer have the map option.

 

The installation did not give any error messages.

The environment has been compiled.

 

Customer has Dutch (NL) environment, it all worked before they've uninstalled it and re-installed it.

 

Anything I can try?

 

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Looks like it was the Playbook that broke this, since it also creates a BootstrapModulesV2. As a workaround to get this to work, for now, you can create a new replacing view module for BootstrapModulesV2 (in Custom package, or any package that is further down in the dependencies than Playbook and the BpmCharts packages) with the following code added (*this adds what is in the maps package as well as what is in the Playbook package)

define("BootstrapModulesV2", ["DashboardMapEnums", "DashboardDesignerViewModelOverride", "PlaybookMiniPageContainerViewModel"], function() {
	return {};
});

Then maps and Playbook will both work. However, it would be great for Playbook to change and no longer use a BootstrapModulesV2 override if possible.

Ryan

Hi Davey,

Please specify the Creatio product and version so that we can reproduce the issue. 

Alexander Demidov,

Hi Aleksandr,



Thank you for looking into this.

 

Sales Creatio Team edition

Version: 7.18.1.2800

 

To be clear, it worked, got un-installed, re-installed and stopped working.

Hello Davey,

 

 

The add-on uses the 'BootstrapModulesV2' module. Another base replacement of this module was added in versions 7.18.1 and later.

 

I have forwarded the issue to the relevant team for further review. I will keep you updated. 

Ivan Leontiev,

Any update or work arounds for this to work in current Creatio versions? 

Thanks,

Ryan

Looks like it was the Playbook that broke this, since it also creates a BootstrapModulesV2. As a workaround to get this to work, for now, you can create a new replacing view module for BootstrapModulesV2 (in Custom package, or any package that is further down in the dependencies than Playbook and the BpmCharts packages) with the following code added (*this adds what is in the maps package as well as what is in the Playbook package)

define("BootstrapModulesV2", ["DashboardMapEnums", "DashboardDesignerViewModelOverride", "PlaybookMiniPageContainerViewModel"], function() {
	return {};
});

Then maps and Playbook will both work. However, it would be great for Playbook to change and no longer use a BootstrapModulesV2 override if possible.

Ryan

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Hello Community!

 

I need to read the roles of the user logged in the mobile app. I try with a query sql but I don't have any result (query is working from the sql console). There is any other better option for that?

 

var sqlText =
			"select u.contactid, u.name, rol.name from  sysUserInRole ur  " +
			"inner join sysadminunit u on ur.sysUserId = u.id inner join " +
			"sysadminunit rol on ur.SysRoleId = rol.id where u.contactid ='" + Terrasoft.CurrentUserInfo.contactId + "'";
		var me = this;
		Terrasoft.Sql.DBExecutor.executeSql({
			sqls: [sqlText],
			success: function(data) {
				if (data.length > 0) {
					var records = data[0].rows;
					for (var i = 0, ln = records.length; i < ln; i++) {
						var sqlData = records.item(i);
 
					}
				}
			}
		});

 

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Hello Federico,

 

And have you tried using ESQ select query using the Terrasoft.CurrentUserInfo.contactId as a value for the ESQ filter? Please try this approach as well.

 

Best regards,

Oscar

Oscar Dylan,

 Can you give me a example of this query using esq for mobile?

Federico Buffa,

 

I have no example, but the code should be similar to the one below:

var resultArray = [];
var esq = Ext.create("Terrasoft.EntitySchemaQuery", { rootSchemaName: "SysAdminUnitInRole" });
esq.addColumn("SysAdminUnit");
esq.addColumn("SysAdminUnitRole");
esq.filters.addItem(esq.createColumnFilterWithParameter(3, "SysAdminUnit", Terrasoft.CurrentUserInfo.userId));
esq.filters.addItem(esq.createColumnFilterWithParameter(4, "SysAdminUnitRole", Terrasoft.CurrentUserInfo.userId));
esq.getEntityCollection(function (result) {
	if (result.success &amp;&amp; result.collection.getCount() &gt; 0) {
		var item = result.collection.getByIndex(0);
		resultArray.push(item.get("SysAdminUnitRole"));
	}
}, this);

Best regards,

Oscar

Oscar Dylan,

 I tried to add the esq query but Im getting error in the filters looks filters not exist in the esq. Im trying to add this in a custom BR. Any idea of the correct syntax?

 

If I check the esq properties for filters is undefined. As well I tried create a group filter to add it later to the esq but with no luck.

 

Any another idea of how to know the roles of the user in the mobile app?

Federico Buffa,

Did you get your answer ? 

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