I have encountered an unusual problem.

Task: On the main page, create a button that opens a custom module with a detail. There are entries in the details and a help field that takes the user to the "Case" page.

I created a custom module, extend from "Terrasoft.BaseSchemaModule" and "schemaName" and "entitySchemaName" to my schema and entity.

There are no problems with the display, but when I go from my module to the "Case" page and want to return:

1. The "Close" button is triggered only the second time

2. It returns me to the main page and not to my module.

I tried to open my custom module through the "sandbox.LoadModule" - the "Close" button started working immediately, but I still returned to the main page

Hello everyone!

The problem is as follows:

A user is not created when syncing with LDAP, although the LDAP element itself comes to Creatio (I checked the LDAP Element in the directory) and the business process works without errors during synchronization.

Tell me, please, what could it be?

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Всем привет!

Проблема следующая:

Не создаётся пользователь при синхронизации с LDAP, хотя сам элемент LDAP в Creatio приходит (проверил по справочнику Элеменет LDAP) и бизнес-процесс отрабатывает без ошибок при синхронизации.

Подскажите, пожалуйста, что это может быть?

Hello,

we need to store long encrypted string in Lookup object. We have added Encrypted text field to the object, but when try to save string, get an error: "Maximum text length exceeded (1674/500)"

How is it possible to save long text in encrypted text field?

Thank you!

So i was using MS Word plugin some time and it worked perfectly. 

One day i tried clicking Connect inside Word and i had this error message :



'.', hexadecimal value 0x00, is an invalid character. Line 1,position 1.



Tried updating Net, uninstalling and installing older/newer version of MS word plugin. Nothing helped. 



Any ideas? 



Thanks!

Hello!



When user clicks "Follow the feed" (e.g. in exact Document), they expects to receive notification in CTI-panel on every Feed/Comment added to that Document. 

However notifications do not appear. Is it normal behavior or anything wrong?

And is there any option to notify users about Feed/Comment added to the Document they follows?



Thank you

I got a strange error when trying to open Preconfigured page on UAT envirinment

no changes on the process or page has been made recenty.

The page has not been even started



Terrasoft.Common.InvalidObjectStateException: Column Id value cannot be obtained because it has not been loaded.

 

Hello Creatio Community,

I can not add records in a custom detail added in the Account section.

When i Click the plus sign of the detail nothing happens.

From F12 i get a very generic issue (Can not read properties of undefined (reading ' toLowerCase'). How can i further debug/solve the issue ?

Thank you

Sasori

Good day!

I need help to understand an error during install of package.

Terrasoft.Core.Packages.Exceptions.InvalidDescriptorInFileSystemException: Invalid discripter: 
Reading of property "Type" is not supported 
Path: UsrTest ---> Terrasoft.Common.InvalidObjectStateException: Reading of property "Type" is not supported
   at Terrasoft.Core.Packages.PackageFileStorage.Read(DataReader reader, Package package) 
   at Terrasoft.Core.Packages.PackageFileStorage.b__201_0(JsonDataReader reader, Package package) 
   at Terrasoft.Core.Packages.PackageFileStorage.InitializeDescriptor[T](Action2 initializeDescriptor, String descriptorFilePath, T descriptor) 
   at Terrasoft.Core.Packages.PackageFileStorage.CreatePackageDescriptorBasedOnDirectory(String directoryPath, Action2 initializeDescriptor) 
   --- End of inner exception stack trace --- 
   --- End of inner exception stack trace --- 
   at Terrasoft.Core.AppInstallation.Packages.Operations.PackageZipOperations.ThrowIfPackageStorageItemErrorsExist(PackageStorage packageStorage) 
   at Terrasoft.Core.AppInstallation.Packages.Operations.PackageZipOperations.Load() 
   at Terrasoft.Core.AppInstallation.Packages.Backup.ZipPackageBackupManager.ComposePackages(String sourcePackagesPath, String tempFilesPath) 
   at Terrasoft.Core.AppInstallation.Packages.Backup.ZipPackageBackupManager.CreateBackup(String sourcePackagesPath, String tempFilesPath, String backupPath, String code) 
   at Terrasoft.Core.ServiceModelContract.PackageInstaller.PackageInstallerServiceInternal.<>c__DisplayClass25_0.b__0() 
   at Terrasoft.Core.ServiceModelContract.PackageInstaller.BaseInstallerServiceInternal.InvokeWithLogging(Action action) 

Install log is in the attachment.



It works without any errors and is imported correctly in other systems (on versions higher).



Is there something I can change in the package? Or is it a problem in the system I import package in?   

How can I fix this?



Thank you in advance!

I'm having an issue where no previously created activities are appearing in the mobile application when toggling to Offline Mode.

Can anyone provide insight on where to look for a fix?

Can Creatio work with 3 RMQ instances without a load balancer? Is there any documentation on this?