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Question

16:24 Jun 18, 2021

Hello Community,

We are trying to add a new language (Turkish) to our implementation. Following the documentation, I added a new language, made it default and active.

I then went to a custom section and added captions for this language. The highlighted fields in the image below are the ones for which translation has been added for Turkish language. When I change Language in User profile the following is what I see :

I then translated the contact info tab and noticed that the earlier translations are lost as seen below !!

I also observe this similar loss of translated captions when I publish the section object after translating fields.

PS : Here is the copy of the data in SysTranslation Table. I see the translated values are present, but it is not visible in the UI.

Could you please help here and let us know if we are missing something?

5 comments

Danyil Onoprienko

08:03 Jun 22, 2021

Dear Shivani Lakshman,

Thank you for your question!

Would you please let us know how exactly did you add the translations?

Through Localizable Strings or by importing to Translations?

Thank you!

Regards,

Danyil

Shivani Lakshman

08:06 Jun 22, 2021

Danyil Onoprienko,

I translated using the section wizard, where I added the captions for Turkey language

Danyil Onoprienko

08:22 Jun 22, 2021

Shivani Lakshman,

Have you tried navigating to the 'Transations' page in the [System Designer] and trying to apply and actualize the translations there?

Please let us know the results,

Thank you!

Danyil

Shivani Lakshman

08:28 Jun 22, 2021

Danyil Onoprienko,

As seen in my initial comment, the section names have been translated in the translation section. The translation section contains the field names that are filtered always by 'untranslated by language'. I believe this section is not the place where we need to translate for section edit page captions.

Also I noticed that when I translated the captions, the resource file for that language gets modified and clears old value.

Eg : if I change Email first, the resource file has the following

<?xml version="1.0" encoding="utf-8"?>

<Resources Culture="tr-TR">

   <Group Type="String">

       <Items>

           <Item Name="Columns.Email.Caption" Value="E-posta" />

       </Items>

   </Group>

</Resources>

After this if I change country the resource file eliminates email translations and gets modified as below

<?xml version="1.0" encoding="utf-8"?>

<Resources Culture="tr-TR">

   <Group Type="String">

       <Items>

           <Item Name="Columns.Country.Caption" Value="Durum" />

       </Items>

   </Group>

</Resources>

Danyil Onoprienko

04:28 Jun 26, 2021

Shivani Lakshman,

Please email us at support@creatio.com for us to help you further.

Thank you!

Regards,

Danyil

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