7.17 | Community Creatio

12:38 Jun 17, 2021

Running compleateExecution on PreConfigured page i get an error

2021-06-17 11:18:07,964 [366] ERROR ZARZĄDZANIE NT\SYSTEM Terrasoft.Web.Common.ServiceModel.ErrorHandler HandleError - AssemblyQualifiedServiceName = [Terrasoft.Core.ServiceModel.ProcessEngineService, Terrasoft.Core.ServiceModel, Version=7...MoreLess

1 comments

Ivanna Yatsura

18:12 Jun 24, 2021

Dear Tomasz,

Could you please elaborate more on after what actions do you receive this error?

Thank you in advance.

Best Regards,

Ivanna Yatsura

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Mitel phone integration

Michael Gallant

21:50 Jun 16, 2021

Hi,

We're looking to integrate a Creatio instance with the Mitel telephony system and we installed the MiContact Center connector for the instance. Is the connector a standalone solution to integrate with the phone system or do we still need to have the BPM Messaging Service running in order to establish the connection between Creatio and the phone system?

Thanks

1 comments

dean parrett

15:24 Jun 23, 2021

Hello,

For Mitel telephony it is not necessary to have BPM Messaging Service. The connector can be used alone.

Regards,

Dean

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Sales_Creatio_team_edition

7.17

Restrict DCM stage movement based on reason and access rights.

S Gokul Aditya

16:28 Jun 16, 2021

We have implemented custom section for opportunity similar to OOTB with DCM. The stage movement is restricted to few users as per acess rights.

The stage movement happens on click and should be allowed only when reason is provided which is captured as detail through pre-config page in business...MoreLess

1 comments

dean parrett

20:58 Jun 16, 2021

Hello,

The users can update the record with the processes, even if they do not have rights to edit the record manually. This is longstanding...MoreLess

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Adding http header to web service call

Robert Pordes

16:03 Jun 14, 2021

Hi community!

I'm trying to set up a call to a web service (the built-in no-code approach), which uses a custom HTTP header for authentication called 'X-API-KEY'.

I haven't found a way to add a header to the web service via the UI. Is there some way to achieve this?

Thanks,

Robert

3 comments

Bogdan Lesyk

15:03 Jun 15, 2021

Hi Robert,

Usually such operations is performed by using OData:

https://academy.creatio.com/docs/developer/integrations_and_api/data_se…

...MoreLess

Robert Pordes

16:02 Jun 23, 2021

Hi Bogdan,

thanks for the answer!

However, that's not quite what I was looking for ;)

I know of OData and how to use it. Unfortunatel...MoreLess

Bogdan Lesyk

16:20 Jun 23, 2021

Robert Pordes,

Actually we don't have practical examples of such implementation.

So in this case as you said you may use a script...MoreLess

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postgres

Sales_Creatio_team_edition

7.17

Launch postgres stored procedure

Stefano Bassoli

22:07 Jun 13, 2021

Hi,

I'm trying to run from a script task a postgres stored procedure, but the postgres database return an error "call" is missing,

What Am I doing wrong ?

bool retCode = false;
var userId = Get<Guid>("UtenteId");
var year = Get<int>("Anno");
 
var userConnection = Get<UserConnection...

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5 comments

Stefano Bassoli

12:33 Jun 14, 2021

Hi,

I solved it by converting the postgres procedure in a function

Marat

20:13 Sep 11, 2021

Hi, Stefano!

Did you call postgres function in C# code as StoredProcedure?

Marat

15:56 Sep 13, 2021

Stefano Bassoli, did you call your postgres function as a StoredProcedure ?

Marat

11:57 Sep 14, 2021

Stefano Bassoli,

did you call the postgres function as StoredProcedure ?

Stefano Bassoli

20:59 Dec 11, 2021

Hi sorry for my late answer,

I call the postgres function as a StoredProcedure

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#WebService

Sales_Creatio_enterprise_edition

7.17

How can we send attachments through "WebService Integration Setup" tool?

Pedro Pinheiro

13:23 Jun 11, 2021

Hi Community,

We have this situation where we need to send a specific attachment to our client's API. This API only accepts "multipart/form-data" contents, so we need to send the byte[] of our attachment.

Is it possible to send the byte[] from our attachments to the API using the "Web Service Integration Setup" tool? If yes, how can we achieve that?

Thanks in Advance.

Best Regards,

Pedro Pinheiro

3 comments

Oleg Drobina

12:01 Jun 16, 2021

Hi Pedro,

You need to use a stream to pass a byte array in a body of a request. It's possible to create a business process that uses WebService...MoreLess

Abderrahman Tigami

11:15 Apr 09, 2023

hi oleg,

please share the link again, because it is no longer valid. Thanks in advance.

Best Regards,

Abderrahman TIGAMI

Alla Blinova

12:00 Apr 09, 2023

Hi Pedro,

Here is a new link for you: https://academy.creatio.com/docs/developer/back_end_development/api_for…

We will be glad to help with any other questions.

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Contact

account

Studio_Creatio_enterprise_edition

7.17

Contact in several accounts

LÉZORAY Nicolas

16:18 Jun 10, 2021

Hello,

I have a contact who is a contact of two accounts.

On an order page, in my contact lookup, i can only select contact with the primary=true experience for the account (contactcareer).

However, only one contact experience can be with the key primary at true, so for other account i can not select the contact.

Does anybody knows how to solve this issue ?

Thank you

Nicolas

3 comments

Ivanna Yatsura

18:26 Jun 10, 2021

Dear Nicolas,

Unfortunately, it is not possible to add more than 1 primary account for contact as it is a primary one and it is the base logic...MoreLess

LÉZORAY Nicolas

10:22 Jun 11, 2021

Ivanna Yatsura,

Dear Ivanna,

Thank you for your answer !

In an order page, is it possible to display a contact lookup displaying all contacts...MoreLess

Ivanna Yatsura

18:40 Jun 11, 2021

LÉZORAY Nicolas,

You can achieve it by adding detail with the use of Business Rules to show only needed contacts.

Best Regards,

Ivanna.

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Drupal integration with CREATIO

Francois Breault

21:28 Jun 09, 2021

Has someone ever integrated CREATIO with a DRUPAL website ?

You want to be able to capture leads from the DRUPAL website and automatically add the leads into CREATIO.

Several options :

- Creatio LP code added to the website

- Zapier

- Piesync

- others...

Thanks for your responses...

1 comments

Roman Rak

13:57 Jun 10, 2021

Hello Francois,

Hope you're doing well.

If I understood your request correctly at the moment there are no such Marketplace applications/add-ons...MoreLess

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Sales_Creatio_team_edition

7.17

How to add new Communication option under phone type?

S Gokul Aditya

06:49 Jun 09, 2021

Dear Community,

I have tried adding new communication option under lookup "Communication option types". but I want it grouped under existing "Phone" type. Please help in implementing the same.

Thanks,

Gokul

3 comments

Yurii Sokil

16:19 Jun 11, 2021

Dear Gokul,

In order to add the new value to the group, please open the lookup "Communication option types", open the new record...MoreLess

S Gokul Aditya

18:11 Jun 14, 2021

Thank you Yurii. Incase of databinding lookup to package, Is it enough if I data bind "Communication option types" alone? because addition...MoreLess

Yurii Sokil

11:50 Jun 17, 2021

Gokul,

In order to export communication properly please bind both CommunicationType and ComTypebyCommunication.

As a result your...MoreLess

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Filter Accounts which have not received any email

LÉZORAY Nicolas

15:55 Jun 08, 2021

Hi all !

On the account section, i would like to filter accounts which have not received any email

I tryed to used the "History on account section" with the Object email but it looks like it did not work because in my example below the account is having an email in its timeline tab.