Hello!

This means that there can be logic at the event layer level that changes the value of this field when saving a record. It can be on action: OnUpdating, OnSaving. Details here:

https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platfor…

Or changing a given field leads to another action that changes its value again.

To track exactly where this field changes, you can write additional logging when the record is saving, in various methods, such as OnUpdating and OnSaving, on the EntityEventListener. This logging will help you find exactly where the field value changes.

Hello Harvey,

It's not possible for now, but we've registered it in our R&D team backlog for consideration and implementation in future application releases.

Thank you for helping us to improve our product. 

Hello,

The problem is not in the container, when you open a page from a section, the system still thinks that you see a section page. Therefore, the condition for your button isn't applied.

In order to fix it, you need to create your button in a combined mode, for example.

Take a look at the button and its condition is defined in a SectionV2 page as well as PageV2.

Hello,

Currently there is no basic functionality to setup access rights for users dynamically within the import process itself. However, you can use the following alternatives to achieve your business task:

Set up record permissions for the needed object based on the record author and then import the records under different users in separate batches based on the role.

For example, import a batch of records that only the role A should get access rights for under user1. Setup the record permissions this way:

If record author is user1, then give access rights to role A.

Then import the next batch of records under user2 and setup the record permissions as:

If record author is user2, then give access rights to role B.

Another option is to create a business process that would read data (read a collection of records) and then transfer the data from the records to a subprocess. The subprocesses will then process each record separately (1 subprocess will run for 1 record) and change the access rights (with the help of Access rights element) for these records. However, in such case you need to have a field in this object that would signify what role should get the access rights for which record, based on which the process will determine what rights to give to which record.

I assume you're using a Freedom UI section/page? It doesn't work with classic. Also, make sure the feature "LiveEditingForCurrentUser" is on as well.

Ryan

Ryan,

Thank you for the reply.

The page is Contacts in freedom UI.

From the Business Process I am trying to update the lookup that is responsible for the stages ( Progress Bar). The progress Bar is only updated after I click the Refresh button. 

Should I do some other modifications as well ?

Sasor

We also have this issue, but then tested in 8.1.2 and not found that



Vladimir

You should check with the support. This feature is causing performance issue in 8.1.1.

I recently had an issue after I imported more than 20k cases in a site and the support deactivated the live update for a little while until I creaed a new case on this subject.

I'm also having the same problem with the Account section. 
A process updates a field in the account, but at the end of the process, the field isn't updated on the screen. 
"Enable live data update" is checked on the Account object. 
I can't find the LiveEditingForCurrentUser system setting that Ryan mentioned.
Should I contact support?

LÉZORAY Nicolas,

after support intervention the functionality "Enable live data update" works well.

Hi!

 

Regrettably, this behavior is currently exclusive to the Input Date/Time field. The field currently presents data exactly as it appears in the database, resulting in users consistently receiving Date/Time format data even if the corresponding page originally only contained Time or Date information in these fields.



We wish to inform you that we have imminent plans to address and rectify this behavior in the near future. Anticipated changes are expected to be incorporated in a subsequent release, likely following version 8.1.3.

 

If you have any further questions, please respond to this email we would be happy to help.

Thank you for choosing Creatio!

If you're referring to the code that adds the primary address values to the account (or contact) columns, that is in C# BaseAddressSynchronizer. This code is triggered from the specific address objects (such as AccountAddress) subprocess (open AccountAddress object then click "open process").  

FYI in classic pages there was also code on the page that did this via sandbox messages iirc.

Ryan

Thanks Ryan, any idea what the correct way to add an additional field to the synchronization process would be? I'm expecting that it would require adding a new C# module that inherits from the BaseAddressSynchronizer class (or maybe the AcountAddressSynchronizer for Account Addresses specifically?) and adds columns to the GetSynchronizationColumnMappings method in the following way:

protected override ICollection<SynchronizationColumnMapping> GetSynchronizationColumnMappings() {
	SynchronizationColumnComparator stringEqualComparator = EqualComparatorProvider.GetStringEqualComparator();
	var baseColumnMappings = base.GetSynchronizationColumnMappings();
	baseColumnMappings.Add(new SynchronizationColumnMapping {
		SourceColumnName = "SrcColName",
		DestinationColumnName = "TgtColName",
		Comparator = stringEqualComparator
	});
	return baseColumnMappings;
}

With the Account Address entity's column name as the source column name and the Account entity's column name as the target column name. Does the entity's subprocess also need editing to make this logic work, or does the GetAddressSynchronizer method used in the existing subprocess automatically include the extra column mappings defined in the override? Can't see where that method comes from.

Harvey Adcock,

Hi!

Yes, you need to create a new source code schema, add a new class that inherits from the BaseAddressSynchronizer, and override the GetSynchronizationColumnMappings method.

You may use the AccountAddressSynchronizer class as an example.

To apply the changes to the entity, it is necessary to create a replacing object and update its process methods (to call the overridden method instead of the default one).

Natalia Kalynovska,

Hi Natalia, does that require recreating the Process that's attached to the OOTB Account Address entities? As the replacing object in our package doesn't have that process by default, so in order to change it, it seems like we would have to recreate the previous Process with those changes? And does a Process in a replacing object "overwrite" the Process in the replaced object, or do they both still operate? I'm not sure if there's much documentation on the Entity Processes.

Thanks,

Harvey

Harvey Adcock,

Hello Harvey,

Have you find a solution to your needs?

No, unfortunately not yet. I didn't end up spending much more time after this thread on it though, it was deprioritised in our project, so it would still be useful if anyone knows how to correctly override entities' Entity Processes.

Natalia Kalynovska,

Hello Natalia,

I am trying to add some columns to the BaseAddressSynchronizer. Inheriting the class and overwriting the function is quite straight forward. What I have done is below:

namespace Terrasoft.Configuration
{
	using EntitySynchronization;
	using System.Collections.Generic;
	using Terrasoft.Core;
	using Terrasoft.Core.Entities;
 
	#region Class: PbContactAddressSynchronizer
 
	/// <summary>
	/// Provides methods for synchronizing account address with account.
	/// </summary>
	public class PbContactAddressSynchronizer : BaseAddressSynchronizer
	{
		#region Construcors: Public
 
		public PbContactAddressSynchronizer(UserConnection userConnection, Entity addressEntity) :
			base(userConnection, addressEntity, "Contact") {
		}
 
		#endregion
 
		#region Methods: Protected
 
		protected override ICollection<SynchronizationColumnMapping> GetSynchronizationColumnMappings() {
 
			SynchronizationColumnComparator stringEqualComparator = EqualComparatorProvider.GetStringEqualComparator();
 
			var baseColumnMappings = base.GetSynchronizationColumnMappings();
 
			baseColumnMappings.Add(new SynchronizationColumnMapping {
				SourceColumnName = "PbTown",
				DestinationColumnName = "PbTown",
				Comparator = stringEqualComparator
			});
 
			baseColumnMappings.Add(new SynchronizationColumnMapping {
				SourceColumnName = "PbCounty",
				DestinationColumnName = "PbCounty",
				Comparator = stringEqualComparator
			});
 
            baseColumnMappings.Add(new SynchronizationColumnMapping {
				SourceColumnName = "PbAddressLine2",
				DestinationColumnName = "PbAddressLine2",
				Comparator = stringEqualComparator
			});
 
			return baseColumnMappings;
		}
 
		#endregion
	}
 
	#endregion
}

The piece I am having issues with pertains with what Harvey wrote above regarding overwriting the Process on the object. I would like to know the best way to overwrite the OOTB object processes. 

Furthermore, when I look into the Process responsible for running the Address synchronizer there is a script task with a single line of code, which runs a function that I cannot find in any source code files:

return SyncronizeContactAddress()

Would you be able to provide an example of how to call the overwritten BaseAddressSynchronizer from a script task.

Hello Harvey,



There is no such option for now, however, we've registered it in our R&D team backlog for consideration and implementation in future application releases.

Thank you for helping us to improve our product. 

Thanks Bogdan, it's definitely a feature that's needed - having every Contact show up in the Owner filter with no way to change this on a CRM platform isn't ideal.

I've discovered that it's possible to add this using code. To do so, you need to override the crt.LoadDataRequest handler and use the following code:

{
	request: "crt.LoadDataRequest",
	handler: async (request, next) => {
		// Filter Timeline's Owner filter to just Contacts with a User record
		if(request.dataSourceName === "ByOwnerQuickFilterInTimeline_xi3lpgm_ComboBox_List_DS") {
			const filter = new sdk.FilterGroup();
			await filter.addExistsFilter("[SysAdminUnit:Contact:Id].Id");
 
			// workaround for filters
			const newFilter = Object.assign({}, filter);
			newFilter.items = filter.items;
 
			request.parameters.push({
				type: "filter",
				value: newFilter
			});
		}
 
		return await next?.handle(request);
	}
},

You have to replace the name of the Timeline component in the above code from Timeline_xi3lpgm to whatever the component is called on your page.

Harvey Adcock,

good find, thanks!

You should mark your own answer as solution ;)

Harvey Adcock,

Well done! Thanks for sharing this Harvey. 

Also, if you've moved to 8.1.1 you no longer need the filters workaround - it's finally working properly in 8.1.1, just thought I'd mention.

Ryan

Ryan Farley,

Ahh great to hear, thanks for the info Ryan - and thanks for spreading the info about that workaround in the first place!

I'd like to share my solution on lookup filtering.

We wanted to have only contacts from our company and in certain functional role.

{
	request: "crt.LoadDataRequest",
	handler: async (request, next) => {
		if (request.dataSourceName !== "FbContact_List_DS") {
			return await next?.handle(request);
		}
 
		const ourCompanyFilter = new sdk.CompareFilter(
			sdk.ComparisonType.Equal, 
			new sdk.ColumnExpression({
				columnPath: "Account.Type"
			}), 
			new sdk.ParameterExpression({
				value: Constants.AccountType.OurCompany
			})
		);
 
		const funcRoleFilter = new sdk.CompareFilter(
			sdk.ComparisonType.Equal, 
			new sdk.ColumnExpression({
				columnPath: "[SysAdminUnit:Contact:Id].[SysUserInRole:SysUser:Id].SysRole.Id"
			}), 
			new sdk.ParameterExpression({
				value: Constants.FunctionalRole.MyCustomFunctionalRole
			})
		);
 
		request.parameters.push({
			type: sdk.ModelParameterType.Filter,
			value: ourCompanyFilter
		});
 
		request.parameters.push({
			type: sdk.ModelParameterType.Filter,
			value: funcRoleFilter
		});
 
		return await next?.handle(request);
	}
}

Alex Zaslavsky,

Interesting, it hadn't occurred to me to push multiple filters to the parameters. I've always added the multiple filters to a FilterGroup and then added the group to the parameters. I guess it's an array for a reason :) Nice to know it works that way as well.

Ryan

Hello , 

Can we set a current user as a default in timeline quickfilter ? 

Hi,



I think, you can do this by appending buttons in the targeted column.

 

var baseEle = "#Identifier div[id*=\"item-" + rowId + "\"]  div:nth-last-child(2)";
$(baseEle).append(Ext.String.format("<span></span>"));
 
var ele = baseSelector + ">span";
$(ele).click(function() {});

 

Loop collection in prepareResponseCollection method or onGridDataLoaded

Any ideas on how this might be possible?

You can avoid needing the prefix by clearing the prefix system setting. Then no prefix will be needed.

However, I'm not sure creating the object would be a good idea, perhaps? Seems risky. What I would do is create a database view wrapping the data and then expose that as an object instead. That seems like the best route to me.

Ryan

Thanks Ryan, sounds like a great idea - then the view over the top of the change log table can have its columns renamed where the prefix isn't present to start with the prefix, which will avoid the need to turn prefix off and on when adding new columns to the change log view entity.

Harvey,

Can I ask, what tables the change log is saved to if you know?  Or if there is a view to read the change log?  There is an API I note but I have a scenario where a SQL query is the better option.

Hi Gareth, the name of the tables created for the change log is Sys[object name]Log, so for example for the Account entity, it would be SysAccountLog. Hope this helps!