Hello,

We see that you also registered a case directly for our Support team regarding this problem and therefore we will work on it in that case.

Mira Dmitruk,

wonderful, thanks!

Hello Harvey,

Could you please elaborate on your business task? 

Simply, we need to sort the values displayed in the Quick Filter. In this case it's because the quick filter values correspond to periods in the client's period calendar, and we want to show them in descending order so that the current period is the first item in the list (the values selectable are the ones before the current period, so sorting by name descending would suffice, but it would definitely be useful to have a generalised way of sorting quick filter options).

Harvey,

Thank you for clarifying. There is no such OOTB option. However, I've registered the idea in our R&D team backlog for consideration and implementation in future application releases.

Thank you for helping us to improve our product. 

Добрый день.

Вы можете настроить Debug режим для логера Ldap в файле nlog.settings в папке Terrasoft.WebApp.

Расширенное логирование позволит вам узнать какие этапы синхронизации прошел ваш пользователь.

Hi Harvey!

Please confirm, am I understanding correctly that you want to replace the section ListPage with your own page containing dashboards?

Is your dashboard page implemented in FreedomUI?

Which page does this page inherit from? Is it the Homepage?

Hi Pavlo, Essentially I want to create a standalone section page, so one that isn't tied to a specific entity or have to be created using the section template in the application hub.

Yes, using Freedom UI exclusively.

And the page I have created is inherited from the Homepage exactly. Is it possible to register this page as a section page?

Hi,

 

In general, there isn't a built-in feature for this. However, for such usage, we have the option to set a Homepage for the workplace. You can set this page instead of the current one.

 

But if you need two of your dashboard pages to be on the same workplace and displayed as a section, you can create a new section in the Freedom UI and replace its SectionSchemaUId with the UId of your dashboard page schema.



update "SysModule" set "SectionSchemaUId" = 'UId of dashboard schema module' where "Id" =  'Id of the section you want to open with the dashboard'

 

For example, I successfully set the SalesEnterpriseHomePage to open from the test section.

Hope this helps!

Thanks Pavlo, we already have a page being used as the Home page of the workplace the additional dashboard needs to reside in, so we had to do the database editing you suggested to get it to work, which it now does - thank you! This would be a very useful option to be able to do without custom SQL, no code being the aim of Creatio config going forward!

Hello,

Unfortunately, this logic is hardcoded and cannot be changed at the moment. We have raised an improvement for the development team to make it possible to configure the default Category for this element in future releases.

Thank you for reaching out!

Thanks Pavlo, so no properties in the JSON can be set for this currently at all then? And no overriding of any of the schema handlers would enable setting them either? We currently have a fair amount of handler code, so wouldn't be too worried about adding some more in for now until this is possible in no code.

Unfortunately, it is not possible to change this logic for this scheme at the moment, even using such handlers.

Hello,

 

The user's timezone is stored in the SysAdminUnit table, in the TimeZoneId column. However, please note that values in this column are stored not as references to time zones from the directory, but as Time Zone Codes.

You can verify the code in the "Time zones" lookup.

So, you can change this value for any user without logging in with a script in the database:

update "SysAdminUnit" set "TimeZoneId" = 'GMT Standard Time' where "Id" = '***User's Id***'

Thank you for reaching out.

Thanks Pavlo, in the end we added the Timezone field to the System user page (UserPageV2) so that we can change the timezone of users without executing SQL. For others wanting to do the same, we used the following code for the user page replacing schema:

define("UserPageV2", ["UserPageV2Resources"],
	function() {
		return {
			entitySchemaName: "VwSysAdminUnit",
			diff: /**SCHEMA_DIFF*/[
				{
					"operation": "insert",
					"name": "TimeZone",
					"parentName": "Header",
					"propertyName": "items",
					"values": {
						"dataValueType": Terrasoft.DataValueType.ENUM,
						"value": {"bindTo": "TimeZone"},
						"layout": {"column": 13, "row": 2, "colSpan": 8}
					}
				}
			]/**SCHEMA_DIFF*/,
			attributes: {
				/**
				 * Time zone.
				 */
				"TimeZone": {
					dataValueType: Terrasoft.DataValueType.LOOKUP
				}
			}
		};
	}
);

Hi Harvey, we have similar needs, but no result, unfortunately. 

So, we log all parameters manualy before calling web service :(

Hello Harvey,



If you want to see the body of the request generated by the web service and the response that comes from the server - You can try to use Telerik Fiddler tool to capture requests that are being sent from the Creatio instance

 

But this advice is relevant only for local environments.

If the environment is on a local machine, you can connect Fiddler and test it.

 

In general, if you do not want to use data tracing for a process, we believe that this goal can be achieved through development. For example, a web service call will be made using a script task, in which you will process various responses from the server and write the information you need into a table using C# code.



Thank you.

Hi Mariana, this seems very strange. Are you sue you don't have any contacts that are called "Hardware / ...." which may have been created by mistake through another process. 

No, I don't. These are the names of all my opportunities and my contacts 

Hello,

 

The "To" field in this item receives entries from the VwRecepientEmail view, which is generated by a script up to version 8.1.2. This view, in turn, gathers email information from the "ContactCommunication" and "AccountCommunication" tables.

 

The behavior you described is not expected and is not reproducible on the standard Creatio builds.



Please ensure that you do not have custom logic responsible for forming the VwRecepientEmail table or the Contact/Account Communication, which could affect this behavior.

 

If you are unable to resolve the issue, please contact our support team for analysis at support@creatio.com.

 

Thank you!

Hello Justin,

string myString="myfielddata-data";

int indexRetrieved=myString.LastIndexOf("-");

string result= myString.SubString(indexRetrieved);

other way:

string myString="myfielddata-data";

string arMyString[] = myString.Split("-");

string result = arMyString[1];

Hello!

This means that there can be logic at the event layer level that changes the value of this field when saving a record. It can be on action: OnUpdating, OnSaving. Details here:

https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platfor…

Or changing a given field leads to another action that changes its value again.

To track exactly where this field changes, you can write additional logging when the record is saving, in various methods, such as OnUpdating and OnSaving, on the EntityEventListener. This logging will help you find exactly where the field value changes.