Hello, I recently started working with Creatio Mobile. I have downloaded the files and was able to create the Creatio APK through the SDKConsole utility. I have a question: how can I add a page within the application? I see that most of the app is based on WebView. My goal is to import a library from Pub.dev (in my case, call_log) and implement it to display the data on a page within this app.

If anyone could help me, I would be very grateful. Thank you.

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Hello,
In the mobile application there is an abillity to open custom JS pages using the handler logic, an example of such handler:

const openCustomPageRequest: OpenCustomWebViewPageRequest = {
   type: 'crt.OpenCustomWebViewPageRequest',
   $context: request.$context,
   controllerName: 'Terrasoft.controller.MobileSyncLogPage',
   viewXClass: 'Terrasoft.view.MobileSyncLogPage',
   parameters: {
       "customParam": 1
   }
};
HandlerChainService.instance.process(openCustomPageRequest);

controllerName - class name of JS controller 
viewXClass - class name of JS view 
parameters - additional parameters of custom page. To get the parameter call this method inside the controller this.getPageHistoryItem().getRawConfig().customParam

This handler should be added via the remote module (see this article) and using the @creatio/mobile-common library enabling the feature EnableMobileSDK in the Features page.

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Hi,

when I use Creatio in Polish language version, I often encounter system messages which are not properly translated. For example:

  • Field: "Nazwa kontrahenta". Error: Enter a value
  • Insufficient permissions to edit record in object "Zamówienie"

 

Is there any way to translate such system messages? Some of them seem to be defined in dll files, so it may be problematic.

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Hello,

We want to inform you that system pop-ups are part of the core logic, and it is not possible to change the language of system messages manually. The schema responsible for this is deeply hard-coded into the application core, making it impossible to modify or replace.
 

Additionally, we have notified our Localization team, and they have confirmed that they are aware of the issue. They are actively working on a complete translation into Polish, which is planned for future releases.

Best regards,
Antonii.

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Hello,
When I log in to Creatio, then close the browser, reopen it, and try to access Creatio again, it turns out that I need to log in again. From what I understand, this is due to the fact that cookies are set to expire at the end of the session, so they are removed when the browser is closed. As a result, the system setting "UserSessionTimeout" is not being respected here. Is there any option to change this behavior?

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Hello,

 

When you close the browser, in this case, the value of UserSessionTimeout is generally not used. The browser, by default, should not delete cookies; this only happens if the user sets it up that way.

I also logged into the environment on a new browser with default settings, closed it, reopened it, and I was still logged into the environment, which is expected because the cookies still exist.

I would recommend checking the browser settings and how it handles cookies.

It seems that it's now easy to block third-party cookies, but our system stores third-party cookies, and, for example, in Chrome, this is called 'site data on the device,' where you can choose to clear everything when you close all windows.

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I'm trying to set the current package for a freedom application.

However when I do, I get the following error.

"Unable to set the "???" package as the current package of the application. You lack permissions to edit the package."

What permission do I need to update to be able to fix this package?

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Hello,
This error may occur when you attempt to modify a package for which you are not listed as the maintainer. Modifying such packages is not permitted.

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Hello 

 

I want to set up a validator in the field when the length is greater than 10 characters, it does not allow saving that record. To achieve this I am basing myself on the following example: https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platfor…

Placing it in the following way but it does not work correctly.

 

validators: /**SCHEMA_VALIDATORS*/{
          /* Implement a custom validator type. */
    "usr.ValidateFieldValue": {
        /* Business logic of the validator. */
        "validator": function (config) {
            return function (control) {
                return control.MaxLength !== config.invalidLength ? null: {
                    "usr.ValidateFieldValue": { message: config.message }
                };
            };
        },
        /* Validator parameters. */
        "params": [
            {
                "name": "invalidLength"
            },
            {
                "name": "message"
            }
        ],
        "async": false
    }
}/**SCHEMA_VALIDATORS*/
 
 
 

 

/**SCHEMA_VIEW_CONFIG_DIFF*/,
		viewModelConfigDiff: /**SCHEMA_VIEW_MODEL_CONFIG_DIFF*/[
			{
				"operation": "merge",
				"path": [
					"attributes"
				],
				"values": {
					"UsrnumerodeserieDS_Name_zb3wye6": {
						"modelConfig": {
							"path": "UsrnumerodeserieDS.Name"
						},
                       /* The property that contains the list of attribute validators. */
                        "validators": {
                            /* Custom validator. */
                            "ValidateFieldValue": {
                                /* Validator type. */
                                "type": "usr.ValidateFieldValue",
                                "params": {
                                    /* The field value that triggers the custom validator. */
                                    "invalidLength": "10",
                                    /* The tooltip that Creatio displays when the field contains the value specified in the “invalidName” property. */
                                    "message": "Invalid name."
                                }
                            }
                        }
					}
				}
			}

 

Also at some point I modify the code and save it but when I re-enter it does not save the changes and removes what I placed

 

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Hello Laura,

The described situation reminds me that you may apply changes to the unauthorized window. If you relogging into the application - you have to close the Code editor page and open it again after each new login, then changes will be applied.

Please try to modify the code according to the given recommendations and reply to my message if the error persists with additional details about the Error you see.

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Hi Community,

 

I have to create a concatenated field based on two other fields in the object. Ex. Officer full name from officer first name and officer last name. Is there a way to do it in Creatio? Thanks in advance!

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An easy approach is to create a process that triggers on the record being added or being updated in the officer first name or officer last name fields. Read the record to get the values, then update it with the value concatenated. 

Entity-level calculated fields would be so helpful for these kinds of use cases. Needing to create business processes manually for every calculated field is quite cumbersome and can be the source of issues, and with the aim being less code, having configurable calculated fields at the entity level would surely be a win!

Harvey Adcock,

Completely agree. I would love for these types of values to be completely virtual and simply return the results of a calculation rather than be stored in the database.

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Hi Team,

 

Could anyone please help me achieving the things below?

 

I have added two custom attributes in the client module.

 

One of lookup type and the other for text. As soon as the user selects the value in the Title Dropdown, the Description text field should be auto-populated with the corresponding value of description being fetched from a data source of Title.

 

The source lookup is as follows:

 

attributes: {

 "UsrTitle": {
         dataValueType: Terrasoft.DataValueType.LOOKUP,
         type: Terrasoft.ViewModelColumnType.VIRTUAL_COLUMN,
                  isSimpleLookup: true,

                   referenceSchemaName: "UsrTitle",

                   isRequired: true,
       },

          "UsrDescription": {
         dataValueType: Terrasoft.DataValueType.MAXSIZE_TEXT,
         type: Terrasoft.ViewModelColumnType.VIRTUAL_COLUMN, 
         value: ""
       }

}

 

    diff: [
                
                {
                    "operation": "insert",
                    "name": "MyMenu",
                    "propertyName": "items",
                    "values": {
                        "generateId": false,
                        "itemType": Terrasoft.ViewItemType.CONTAINER,
                        "items": []
                    }
                },
      
              {
         "operation": "insert",
         "parentName": "MyMenu", // The container where the input box will be added
         "propertyName": "items",
         "name": "UsrTitle",
         "values": {
           "bindTo": "UsrTitle", 
           "labelConfig": {
             "caption": "Title"
           },
         },
           "bindTo": "UsrTitle",
                    
                "enabled": true,
                    
                "contentType": 3
       },
                  
            {
         "operation": "insert",
         "parentName": "MyMenu", 
         "propertyName": "items",
         "name": "UsrDescription",
         "values": {
           "bindTo": "UsrDescription", 
           "labelConfig": {
             "caption": "Description"
           },
            "contentType": 0,
        "layout": {
            "column": 4,
            "row": 5,
            "colSpan": 20,
            "rowSpan": 4
        },
           "controlConfig": {
             "placeholder": "Enter your text here"
           },
           "classes": {
             "wrapClassName": ["custom-input-box-class"]
           }
         }
       },
         {
       "operation": "insert",
       "parentName": "MyMenu",
       "propertyName": "items",
       "name": "MainContactButton",
      
       "values": {
      
           "itemType": Terrasoft.ViewItemType.BUTTON,
         
           "caption":"Create Ticket",
           
           "enabled": true
       }
   },
 ]

 

 

Please note that this is a custom client module which does not belong to a section, hence not able to achieve this using the OOTB business rules. Kindly help!

 

Thanks,

Sarika

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First of all, you'll need to have a change event for when the lookup attribute it selected, add something like this to the lookuip attribute: 

"UsrTitle": {
    dataValueType: Terrasoft.DataValueType.LOOKUP,
    type: Terrasoft.ViewModelColumnType.VIRTUAL_COLUMN,
    isSimpleLookup: true,
    referenceSchemaName: "UsrTitle",
    isRequired: true,
    onChange: "getTitleDescription"
}

Then, add the getTitleDescription method to the methods. When a value is selected this will get called and you can go retrieve the description via an EntitySchemaQuery to set in the other attribute:

getTitleDescription: function() {
    var title = this.get("UsrTitle");
    // now do an esq to get the description using title.value and then set in the description attribute
}

You could try adding the Description to the lookup attribute's lookupListConfig to avoid the esq, but I am not sure if that works for a virtual lookup attribute. However, doing an esq there would work fine.

Ryan

First of all, you'll need to have a change event for when the lookup attribute it selected, add something like this to the lookuip attribute: 

"UsrTitle": {
    dataValueType: Terrasoft.DataValueType.LOOKUP,
    type: Terrasoft.ViewModelColumnType.VIRTUAL_COLUMN,
    isSimpleLookup: true,
    referenceSchemaName: "UsrTitle",
    isRequired: true,
    onChange: "getTitleDescription"
}

Then, add the getTitleDescription method to the methods. When a value is selected this will get called and you can go retrieve the description via an EntitySchemaQuery to set in the other attribute:

getTitleDescription: function() {
    var title = this.get("UsrTitle");
    // now do an esq to get the description using title.value and then set in the description attribute
}

You could try adding the Description to the lookup attribute's lookupListConfig to avoid the esq, but I am not sure if that works for a virtual lookup attribute. However, doing an esq there would work fine.

Ryan

Ryan Farley,

 

Thanks. it worked.

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Hi, 

 

I need to set a complex filter for a grid. How do I create a filter in JS and set it to a list in a page in freedom?

 

Best regards, 

 

Javier 

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Have you tried adding a crt.LoadDataRequest handler to dump request.dataSourceName out to the console to see if you can determine the name of the dataSourceName attriubute the list uses - and that it does fire that request? I assume it triggers this request when it get's it's data - similar to how lookups do, see https://customerfx.com/article/dynamically-filtering-a-lookup-on-a-creatio-freedom-ui-page/

Assuming it does and once you know the name of the dataSourceName it uses for the request you could add the conditions.

Alternatively, I believe you can add the filter conditions directly in the datasource in the viewModelConfigDiff, but you'd need to know the attribute name used in that scenario as well. Something like https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platform/front-end-development/freedom-ui/data-sources/data-processing#title-2438-3

Ryan

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Hi,

I’m currently working with email campaigns in Creatio and facing a challenge. I need to generate more granular reports on email interactions for my client. Specifically, I’m looking for a way to track the number of clicks and email opens on a daily basis or within a specific time frame during the campaign. For example, if a campaign runs for several months, we need to see how many emails were opened and how many clicks occurred on specific days or within a given month.

 

I’ve been using the [AdCampaign] object that integrates with Google Ads and Meta Ads. It provides a granular view of daily data, such as clicks and impressions, through the [Ad campaign Daily Insights] child object. My client would like a similar capability for email data—being able to filter by specific date ranges to view detailed interaction data (opens, clicks, etc.).

 

Is there an existing table or method in Creatio that allows me to capture and report email interactions in such a granular format? Additionally, would it be possible to combine this email interaction data with the social media data (from Google Ads and Meta Ads) into a unified report that shows all interactions (clicks, opens, etc.) within the same time period?

 

I would appreciate any guidance or suggestions on how to achieve this, ideally within the marketing module of Creatio.

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Hello,

 

Unfortunately, at the time, such filtration is not possible through out-of-the-box means.

We will inform our development team about such an idea so that it might be developed in the future.

 

Thank you for being an active part of the Creatio community! 

Hello,

 

Unfortunately, at the time, such filtration is not possible through out-of-the-box means.

We will inform our development team about such an idea so that it might be developed in the future.

 

Thank you for being an active part of the Creatio community! 

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Hello,

 

I'm trying to create a rest service using the AFT Repository (2.0.2.4) and everything works as expected until I save the context when I get the error below. 

 

What I am missing?

 

Thanks,

Jose

 

Newtonsoft.Json.JsonSerializationException: Unable to find a constructor to use for type ATF.Repository.Providers.ResponseStatus. A class should either have a default constructor, one constructor with arguments or a constructor marked with the JsonConstructor attribute. Path 'responseStatus.ErrorCode', line 1, position 31.
  at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
  at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
  at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id)
  at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
  at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
  at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent)
  at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)
  at Newtonsoft.Json.JsonSerializer.Deserialize(JsonReader reader, Type objectType)
  at Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings)
  at Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value, JsonSerializerSettings settings)
  at Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value)
  at ATF.Repository.Providers.RemoteDataProvider.BatchExecute(List`1 queries)
  at ATF.Repository.AppDataContext.Save()
  at C2C.CreatioDataIntegration.AppealDocumentManagement.Save() in C:\tfs\C2C_QLS\QLS\CreatioDataIntegration\CreatioDataIntegration\AppealDocumentManagement.cs:line 71
  at C2C.CreatioDataIntegration.AppealDocumentManagement.Add(AppealDocumentRequest request) in C:\tfs\C2C_QLS\QLS\CreatioDataIntegration\CreatioDataIntegration\AppealDocumentManagement.cs:line 65
  at Program.<>c.<<$>b__0_2>d.MoveNext() in C:\tfs\C2C_QLS\QLS\CreatioDataIntegration\CreatioDataIntegration\Program.cs:line 61
--- End of stack trace from previous location ---
  at Microsoft.AspNetCore.Http.RequestDelegateFactory.ExecuteTaskResult[T](Task`1 task, HttpContext httpContext)
  at Microsoft.AspNetCore.Http.RequestDelegateFactory.<>c__DisplayClass102_2.<b__2>d.MoveNext()
--- End of stack trace from previous location ---
  at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
  at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
  at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
  at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
  at Microsoft.AspNetCore.Diagnostics.DeveloperExceptionPageMiddlewareImpl.Invoke(HttpContext context)

 

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