Note: I have not tried yet to perform the same kind of requests inside a business process to another API (like a public one), but the error I am getting is not related to the API I am using, it must something related to the Creatio business process logic when invoking web services methods, regardless of the endpoint and the API specifications.

Hello,

 

I recommend that you create a support request.

Hello, somebody can help me with this question please?

Hello,

Currently, no interface allows users to configure this manually, so the following steps need to be taken:



Identify the UId of the auto-numbered column.



For the identified column, use the script below to set a new starting number. In the examples provided, '4a40180c-61bf-de86-2f08-b05852a5ea6d' represents the UId of the auto-numbered column, and '1' is the next value from which the auto-numbering will proceed.



Script for MSSQL:

 

ALTER SEQUENCE [4a40180c-61bf-de86-2f08-b05852a5ea6d]
RESTART WITH 1;

Script for PostgreSQL:

SELECT setval('4a40180c-61bf-de86-2f08-b05852a5ea6d', 1, false);

If you need further information or assistance, please reply to this message and we will be happy to help you.

 

Thanks, I need to reset them yearly in a process, how can automatically fit it?

Hello,

 

As the developer of this addon is Velvetech, please contact their support team to clarify your question: creatio@velvetech.com.

Hi!

 

We do not currently have such a massive problem. 

 

In this case, we ask you to contact our support team at support@creatio.com to resolve the issue. 



Best regards,

Anton

Hi Anton, 

Unfortunately I think this is a bug with 8.1.1 because I have just tested on a demo account and receive the same issue....

 

Hello,

Our R&D team has a task to implement a multicurrency field in Freedom UI in the 8.2 application version.

Unfortunately, there are no examples in the documentation or application of implementing it in the current application versions. So please wait until 8.2 when this column will be available out-of-the-box and could be used on the pages.

Thanks for your answer.

Hello,

Hello,

Thank you for your question!

The problem is that the responsible field takes information from the contacts lookup. Contacts include not only system users of the company and employees, but also other contacts created on your website. That is, this field will contain all the contacts you have created, as well as system users. You can change the lookup from which the information for the responsible field will be taken and thus have only the contacts you have selected when filling out this field. 

Hello Kevin,

There is no such option for now. 



Such a possibility will be available since the 8.1.2 version but only for custom apps.

Dear Sam

I recommend you to keep the main base page unused.

The other three pages you can make inherit from this first one getting a base page for common problems, for example, you need to add a business rule or a field and you need it in three sections, you go to the base page, create what you need there and voila, all the pages get this new field or business rule....

See images:

1.- Client Model schemas  https://prnt.sc/4YfSmr4FPukL

2.- How to inherit https://prnt.sc/-owYS4INpiXe

3.- https://prnt.sc/69f_gvWJjxBW

Regards

Julio Falcón

Julio.Falcon_Nodos,

Thanks, Julio!

Your suggestion to keep the main base page unused and have the specific pages inherit from it makes sense. I implement it using another approach.

Thanks for your reply

 

Regards, Sam

We have the same issue, Seems to only happen when there is an attachment or an image in the Email. Went though support many times, and their response is it is how the Exchange Web Services does it and was told to reach out to MS.

keith schmitt, Thank you for your response

Hi,



We have examined the problem and determined that the issue is specifically associated with emails that contain attachments. Mind it, if there's a signature with a photo in the template, it will also be considered an attachment. We would like to explain the email sending process from our system to help you understand the steps involved and how they relate to the problem you are experiencing.



1) Sending Emails Without Attachments:



When you send an email without any attachments, our microservice Email Listener, responsible for sending and synchronizing emails, sends a request to the mail server with the parameter MessageDisposition="SendAndSaveCopy". This request includes information about where (the folder ID) and in which mailbox the mail server should save the email.



It is important to note that the mail server confirms the success of this request without any errors.



2) Sending Emails With Attachments:

The process for sending emails with attachments is more complex and involves multiple steps:



- The system requests to save the email as a draft with the parameter MessageDisposition="SaveOnly".

- Next, the system requests to add attachments to this draft email using the <m:CreateAttachment> operation.

- Finally, the system sends a request to save and send the email, indicating where (the folder ID) and in which mailbox the mail server should save the sent email.



Like the previous case, the mail server confirms the success of all the requests related to this process without errors. 

In such cases, we recommend reaching out to the mail server provider or the responsible party for assistance and guidance on troubleshooting the issue further.



Unfortunately, in this case, we do not have specific recommendations on what should be checked because the issue appears to be related to the mail server or mailbox itself. Our role was to send the request to save and send the email, specifying the folder ID and the target mailbox where the mail server should save the sent email. The mail server confirms the success of all the requests related to this process without errors. 



Please note that we already have had experience with the same behaviour in other clients with this type of mailbox, and they were resolved on the level of mailbox configuration. Our recommendation, in this case, is to check the mailbox configuration. You can involve Microsoft's team for better analysis and understanding, as, unfortunately, as this is a third-party solution, we cannot provide you with complete information about Outlook's mailbox configuration.

Hi Matthieu Le Maitre,
 

We are experiencing the same issue for one of our clients. 

Have you or your team found a workaround? Additionally, has adding or removing the mailbox settings resolved anything?
 

Thank you!

Hello, no, I haven't found a solution. We had to create a dedicated email address.