Hello,
When I log in to Creatio, then close the browser, reopen it, and try to access Creatio again, it turns out that I need to log in again. From what I understand, this is due to the fact that cookies are set to expire at the end of the session, so they are removed when the browser is closed. As a result, the system setting "UserSessionTimeout" is not being respected here. Is there any option to change this behavior?
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Hello,
When you close the browser, in this case, the value of UserSessionTimeout is generally not used. The browser, by default, should not delete cookies; this only happens if the user sets it up that way.
I also logged into the environment on a new browser with default settings, closed it, reopened it, and I was still logged into the environment, which is expected because the cookies still exist.
I would recommend checking the browser settings and how it handles cookies.
It seems that it's now easy to block third-party cookies, but our system stores third-party cookies, and, for example, in Chrome, this is called 'site data on the device,' where you can choose to clear everything when you close all windows.