Hi there! We are developing an application and want to add a custom channel provider. We follow this guide, however, it does not cover how to bind custom channel provider with channel registration logic (I mean on ChatSettings page when we click on custom channel provider value on adding new channels) - is there any documentation on implementing it?

Thanks

Hi there! We are developing an application and want to add a custom channel provider. We follow this guide and stuck on 7. Implement message sending step. 

The question in the send messages logic though Creatio interface. 

Let's assume we already have an active chat with some contact and messages from the contact. If we send (outcoming) message to the chat, we will only see a modal window with "Error while sending the message" message.

We checked the request made when sending the message. The request URL is .../0/rest/OmnichannelOutcomeMessagingService/SendMessage, and the payload:

{
  "message": {
    "Attachments": null,
    "ChannelId": "e79043bc-377d-46b9-86ee-9b0fc4845f0b",
    "ChatId": "f2374931-2402-411a-bf37-0eb2a6acd422",
    "ContactIdentification": null,
    "Id": "00000000-0000-0000-0000-000000000000",
    "IsEcho": false,
    "IsGuestUser": false,
    "IsStandBy": false,
    "Message": "test",
    "MessageDirection": 2,
    "MessageType": 0,
    "Recipient": "Test User",
    "Sender": "123",
    "Source": 2,
    "Timestamp": 0
  }
}

We also have an IOutcomeMessageWorker interface implementation binded with our "Test" channel (which has Source set to "123" as you can notice from the payload).

We tried to call the OmnichannelMessagingService.InternalSend method with the same MessagingMessage and saw the following stack trace:

The server encountered an error processing the request. The exception message is 'Error creating an instance
			of the "OmnichannelProviders.MessageWorkers.IOutcomeMessageWorker" class'. See server logs for more details.
			The exception stack trace is: 
		    at Terrasoft.Core.Factories.ClassFactory.GetInstance[T](Func`1 action)
			at OmnichannelMessaging.MessageWorkerFactory`1.GetWorkerInstance(String messengerName)
			at OmnichannelMessaging.MessageOutcomeWorker.InternalSend(UnifiedMessage message, String messenger)
			at Terrasoft.Configuration.Omnichannel.Messaging.OmnichannelMessagingService.InternalSend(MessagingMessage
			messagingMessage)
			at Terrasoft.Configuration.Omnichannel.Messaging.CusboOmnichannelMessagingService.test()
			at Terrasoft.Configuration.CusboMessageEventsHandlerWebServiceNamespace.CusboEventHandlerWebService.test()
			at SyncInvoketest(Object , Object[] , Object[] )
			at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]&
			outputs)
			at Terrasoft.Web.Common.ServiceModel.ThreadContextInitializer.Invoke(Object instance, Object[] inputs,
			Object[]& outputs)
			at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
			at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
			at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)
			at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

If we add MessagingMessage.Channel = "Test", the message is sent successfully. So we wonder if we are missing something in our configuration and how to send the message to the custom channel provider. Or if there is a way to call custom logic (endpoint, service, anything) when sending messages to custom channel provider.

Thanks in advance.

after successfully  logining  in i get http://localhost/D7_8.0.9.3748/0/Shell 302 status code

the problem in  Version 8.0.9.1582 only  this happend when i firstlly install this version

Hello,

I need to alter the file upload so that certain attachments are saved to an external system rather than the Creatio database. I need to know the schema and methods that handle the upload and download of files in the freedom UI so that I can modify it as needed.

Any help is appreciated. Thank you!

Allen

Hi,



Is there a possibility in Freedom UI to have number comparisons directly in the same dashboard metric tile with increasing/decreasing indicators & colors ?



Dummy example here below with YoY indicators (+ with color coding):

Hi Everyone,

We have 2 different types of rates for Customers. One is when the Order date is within Weekdays (Monday-Friday) and the other is for Weekends (Sat-Sun). We have an Order date/time field in our orders. Now is it possible to write a formula that finds out that using that date/time field to determine if the day is Weekday, then it uses the Weekday rate in the business process otherwise it uses the weekend rate?

I am looking into DayOfWeek() function but am unsure how to use it in the process. Also, this page is created in Freedom UI if that makes any difference. Thanks in advance!

Hi Everyone,

Is it possible to refresh of a page (Freedom UI Page) through the business process? Currently, we have multiple business processes running in our Freedom UI Order page and the client has to do a manual refresh every time. So I was wondering if it's possible to automate it as well through the process? I know that it is possible in Classic UI and I have seen the Marketplace app for it as well but that doesn't work in Freedom UI. So any ideas?

Hi there! We are developing an application and want to add a custom channel provider. We follow this guide, and stuck on 4. Implement the conversion of an incoming message step. 

After adding completely the same converted class and publishing it, we receive 

The type or namespace name 'OmnichannelProviders' could not be found (are you missing a using directive or an assembly reference?) compilation result. 

As the guide suggests, this class should be added to Custom package and it is working ok in this case, however we need to add it to our application's package so it can be exported and installed. Is it possible? 

Hi,

In the classic UI, it was possible to display the image fields on list pages (like for Products). As I am experiencing in the Freedom UI, if I add an image field to the list, the image doesn't display.

Is it possible to display images in a list in Freedom UI?

Hi Community,

Is there a way to get the id of the attachment that has been generated through Process file in a business process as illustrated in file attached?

The idea is to read the id of this generated report to apply custom access rights.

Thank you for your help,