Hi everyone,

is it possible to sort the list by two values? For example I want to sort my list first by the Account and the by the Opportunity Name, because I have multiple opportunities for one Account, and I would like to see which are these. 

Thanks, Timea

We are testing some signals and created new Usr object for this purpose since there were some issues on OOTB objects. After creating new object, signals for 'Record added' are not triggering. 

Is there any additional configuration needed on object to enable signals?

Thanks, 

Mario

Dear colleagues

To implement a process who automatically cancel activities not started from more than "XX" hours from the hour they are created, I filter all activities which meet some another conditions and Created on < Previous hours XX.

I want to use a System setting if customer want to change the XX hours, in the future, and not need to touch the process. 

Is there any way possible to replace 10 by a formula like 

Created on < Previous hours [#System setting.SLATasks#] (in the filter condition)?

Thanks in advance

Best regards

Julio Falcón

Hello,



I am experiencing problem when adding filter to filtergroup via add addItem.

Error states, filter.on is not a function.



Here's the esq:

const esq = Ext.create("Terrasoft.EntitySchemaQuery", {
	rootSchemaName: entitySchemaName
});
esq.addMacrosColumn(Terrasoft.QueryMacrosType.PRIMARY_COLUMN, "value");
esq.addMacrosColumn(Terrasoft.QueryMacrosType.PRIMARY_DISPLAY_COLUMN, "displayValue");
if (filterRules) {
	const filterDataFilters = Terrasoft.deserialize(filterRules);
	var filterGroup = new this.Terrasoft.createFilterGroup();
	filterGroup.logicalOperation = this.Terrasoft.LogicalOperatorType.AND;
	filterGroup.addItem(filterDataFilters); // <-- error filter.on is not a function
	esq.filters.addItem(filterGroup);
}

Here's the filter, which I saved in DB:

'{"items":{"59552fe0-df1d-41fc-b4c8-0e24dc86254e":{"filterType":1,"comparisonType":12,"isEnabled":true,"trimDateTimeParameterToDate":false,"leftExpression":{"expressionType":0,"columnPath":"Title"},"rightExpression":{"expressionType":2,"parameter":{"dataValueType":1,"value":"test"}}},"c3e0782f-a3f2-4e21-ad86-88801d5085ac":{"filterType":2,"comparisonType":2,"isEnabled":true,"trimDateTimeParameterToDate":false,"leftExpression":{"expressionType":0,"columnPath":"Account"},"isNull":false}},"logicalOperation":0,"isEnabled":true,"filterType":6,"rootSchemaName":"Opportunity"}'

Here's the error message:

Anyone have any idea about this problem?



Regards,

Lem

now the above are form responses in creatio, Is it possible for multiple users to edit the responses?  Also is it possible to store different versions of those edits and go back to those old edits ? is it possible to restrict users to view only their responses and edit those only?

Dear mates,

We mistakenly created the same organization group twice.

After deleting one of the two groups in the management of organizational groups, when we go to the rights of a record, the two groups still appear.

I tried clearing the cache, restarting the application. Do I need to recompile the entire environment so that the deleted group no longer appears when we want to modify the recording rights?

Thank you !

Hello ,

I want to see a list of departments when I click on the "Plus button," so that I want to select several departments, add them to the bottom section and automatically send emails and notifications to the users of these departments that I have selected

Hi,

We have a situation where we work with a partner on our support service and therefore when we add their email address to our case we generate a circular communication that keeps both our cases open. The following is the workflow:

1. Open case
2. Add our partners support@ email address to case, so all three parties see communications
3. Case resolved
   1. Partner service desk platform closes the case
   2. Our platform (Creatio) sends an email asking for feedback on the case to both the case contact (customer) AND the partner
4. This causes the partners system to automatically reopen the case on their end

How can we at step 3.2 prevent the partner email being sent?

thanks

Mark

After enabling the Freedom UI option in the Activities section in the mobile application settings, the view changes from the calendar view to the records list view.

How do I enable the Freedom UI-compatible calendar view in the mobile app?

when we tried to create a report it worked normally when the user language was English, however

when a user language Arabic the BP shows the below error



System.NotSupportedException: Unsupported report type '0'

   at Terrasoft.Configuration.ReportEngine.Generate(ReportSettings settings)

   at Terrasoft.Core.Process.Configuration.ReportFileProcessingUserTask.InternalExecute(ProcessExecutingContext context)

   at Terrasoft.Core.Process.ProcessActivity.RunInCultureScope[T](Func`1 action)

   at Terrasoft.Core.Process.ProcessActivity.ExecuteElement(ProcessExecutingContext context)

   at Terrasoft.Core.Process.ProcessActivity.ExecuteItem(ProcessExecutingContext context)

   at Terrasoft.Core.Process.ProcessFlowElement.Execute(ProcessExecutingContext context