Question

Issue regarding images in word document

We are facing one issue specifically related to displaying images in the word document. We have a use case where we want to print rows of data which includes images as well to the word document, which is working fine.

 

But we do have some exceptions where for a particular row image is not there, but rest of the column data is present. In this specific case, the data is printed correctly but in the image column we are getting a blank canvas. Instead of blank canvas we want to display a default image is no image data is present in the DB for the rows.

 

 

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Thank you for reaching out to us about this.

Upon reviewing your request, we have identified that the current underlying logic of our program is configured to operate in the way you described. That is, if there is no image, a macro is displayed (a gray square) instead of an empty field. However, we understand that this is not ideal for your specific needs.

We want to assure you that we have submitted a request to our development team to implement this feature in upcoming versions of our program. We understand the importance of providing the best service to our customers and will diligently work towards implementing the changes you have suggested.

Thank you again for bringing this to our attention.

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