Dear mates,

We mistakenly created the same organization group twice.

After deleting one of the two groups in the management of organizational groups, when we go to the rights of a record, the two groups still appear.

I tried clearing the cache, restarting the application. Do I need to recompile the entire environment so that the deleted group no longer appears when we want to modify the recording rights?

Thank you !

Hello ,

I want to see a list of departments when I click on the "Plus button," so that I want to select several departments, add them to the bottom section and automatically send emails and notifications to the users of these departments that I have selected

Hi,

We have a situation where we work with a partner on our support service and therefore when we add their email address to our case we generate a circular communication that keeps both our cases open. The following is the workflow:

1. Open case
2. Add our partners support@ email address to case, so all three parties see communications
3. Case resolved
   1. Partner service desk platform closes the case
   2. Our platform (Creatio) sends an email asking for feedback on the case to both the case contact (customer) AND the partner
4. This causes the partners system to automatically reopen the case on their end

How can we at step 3.2 prevent the partner email being sent?

thanks

Mark

After enabling the Freedom UI option in the Activities section in the mobile application settings, the view changes from the calendar view to the records list view.

How do I enable the Freedom UI-compatible calendar view in the mobile app?

when we tried to create a report it worked normally when the user language was English, however

when a user language Arabic the BP shows the below error



System.NotSupportedException: Unsupported report type '0'

   at Terrasoft.Configuration.ReportEngine.Generate(ReportSettings settings)

   at Terrasoft.Core.Process.Configuration.ReportFileProcessingUserTask.InternalExecute(ProcessExecutingContext context)

   at Terrasoft.Core.Process.ProcessActivity.RunInCultureScope[T](Func`1 action)

   at Terrasoft.Core.Process.ProcessActivity.ExecuteElement(ProcessExecutingContext context)

   at Terrasoft.Core.Process.ProcessActivity.ExecuteItem(ProcessExecutingContext context)

   at Terrasoft.Core.Process.ProcessFlowElement.Execute(ProcessExecutingContext context

Hello,

is it possible to configure that communication options should be entered with mask, like it can be set for simple fields?

Communication options block:

Simple field:

Thank you!

Vladimir

I need to read system settings in mobile application from client side. Can anyone help me on this?

Hello,

Lately i added a section for a custom object (let's call it mainObject), which has a collection of objects attached to (subObject), so there is a detail to show that subObject list on every mainObject pages.

Then i did another section to display the whole list of subObject, to get a global view of these.

But i now have troubles editing the subObject page : 

When i want to open the section wizard for subObject from its section, a page is opened but not the one actually used for editing,

The good one can be found by reading url of the page : Nui/ViewModule.aspx#CardModuleV2/Schema4dec7c8bPage

If i try to edit the subObject page from the mainObject page ( from the detail then the page designer),

the js framework fail with "Uncaught TypeError: Cannot read properties of undefined (reading 'moduleId')"

For now i can edit the code from Schema4dec7c8bPage for needed changes,

but i would prefer to understand what went wrong, and fix it.

Maybe adding a section for subObject did something wrong, as it already had an edit page at that stage ?

i hope it's clear enough :)

Best regards

Patrice

We were trying to expose the automatically-created Change Log entities created by Creatio when change tracking is turned on for entities, which generally take the form of SysLog but don't actually get navigable entities created in the package. Is there any way to expose these, for example in a detail on a page in Freedom UI? We wanted to be able to specify our own sorting and filtering logic on the OOTB section, as it's quite frustrating to use - for example, every time you drill into a record, it resets the date range for that record to the current day. You also can't search for specific record IDs that you want to see modifications to unless the record never had a Name filled in which makes trying to see what happened to deleted records you know must have existed very difficult!

I tried manually creating an entity over the table name (specifying it as a database view so Creatio didn't try to create or update the actual table) but then adding the change log entity's columns wasn't possible due to them having to have the prefix before the names, which the automatically-created columns of the change log table didn't have (e.g. Id, ChangeTypeId etc). Any way of working around this or a way of adding a change log entity as List in the UI somehow?

Hi Community, 

I wanted to show a popup window with input box in business process to fill up some field and then continue with the process. 

Is there a way to do it in Freedom UI. I don't want to use Auto-Generated page as it doesn't open up always.

Any suggestions are really helpful.

Thanks

Gargeyi.G