I'm trying to modify the chat panel to add a new button that will contain another type of template, but I can't find which module file refers to this panel.

What files are related to this panel that allow me to make changes within it?

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Hi,

How to change the User's chat status to be active automatically?

I need to change the User chat status to be active based on one particular field. I'm not sure which field to be updated for achieving the same.

Kindly suggest any solutions for the same.

Thanks,

Sivaranjani

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Hi Sivaranjani,

Did you ever receive a solution for this or figure one out yourself? I am in need of this same functionality.

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Hello, we are not utilizing the Chat feature at this moment in time. Is there a way to remove this from our UI so that we don't cause confusion with our users?

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Hello George,

I have an article on how to remove the icons from the Actions Dashboard here https://customerfx.com/article/removing-the-facebook-whatsapp-or-telegr…

Ryan

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Hi Community,

I've integrated Telegram with Creatio Chat,

but could we integrate our company site chat with Creatio?

If it's possible, then what is required, and are there any tutorials?

By the way, is there a #chat tag? Let's introduce.

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Hi Yuriy,

In-built Creatio functionality allows integrating with Telegram and Facebook chats and the procedure is described here (I believ...MoreLess

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