Hello all,
I am trying to configure an instance in 8.0.10 using Changes, Problems, and Configuration Items however the sections are not appearing either in Freedom or Classic UI. Have they been removed? I can see the objects still in the Configuration screen but they are not appearing in Workplace Setup.
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Hello!
At the moment we are carrying out preparatory work to move the product line from large products to composable applications and to comply with the upcoming release of the new pricing.
As part of this work, ITIL sections (including the Configurations section) have been removed from the builds for the new sites. For backwards compatibility when upgrading, the ITIL functionality packages remain on the existing sites.
Best regards,
Maria
Kevin,
You can see in this post that the ITIL sections are back when installing the component. Please follow this thread: https://community.creatio.com/ideas/itil-objects-configuration-items-pr…