I'm trying to modify the chat panel to add a new button that will contain another type of template, but I can't find which module file refers to this panel.

What files are related to this panel that allow me to make changes within it?

 

Like 1

Like

3 comments

Damien Collot,

Thanks for sharing, but unfortunately I don't have access to see the content of the link

Also don't have access to the link:)

This module is named OmniChatModule and it is pretty unique. As you may noticed it doesn't have a structure where elements are contained in a diff panel, instead, it creates them in code (check the method render() in it).

Currently, if you want to add something to it, you need to analyze the logic of the OmniChatModule schema and OmniChatUtilities to write your own version. For example, when you click on the context name, it triggers the method openContactCard in OmniChatUtilities.

To be honest, I can't guarantee that it is even possible to modify this panel in the current version.

Show all comments

Hi there! We are developing an application and want to add a custom channel provider. We follow this guide, however, it does not cover how to bind custom channel provider with channel registration logic (I mean on ChatSettings page when we click on custom channel provider value on adding new channels) - is there any documentation on implementing it?

 

Thanks

Like 1

Like

0 comments
Show all comments

Hi guys,

 

Could you please help me in how can I remove chat buttons from the actions bar?

I'm not using facebook nor telefram nor whatsapp so I'd like to remove that functionality completely.

 

Please see the image attached 

Like 0

Like

2 comments

Hello Andres,

I have an article on that topic here: https://customerfx.com/article/removing-the-facebook-whatsapp-or-telegr…

Ryan

Awesome. Thanks Ryan!

Show all comments