Hi Community,

 

I have this problem with my Mobile emulator, after giving the creatio server address and clicking "Continue" button, emulator is redirecting to web login page not to mobile login page. I already tried to clear browser cache I have already deleted "ChromeUserData" folder but still this issue is happening. Any idea how I can fix this?

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Dear Fulgen, 



This is a known issue for mobile emulator when you are using Chrome of version 80 or higher. 

Our R&D team is working on fixing it. 

Meanwhile, as a workaround you can install ChromePortable of version 79 or lower and specify the path to it in "startchrome_withcookie.bat" file by changing:

start chrome

start C:\...\chromeportable



Kind regards,

Roman

Roman Brown,

 

Thanks Roman, my emulator is working now

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Hi,

I want to add a Multiselect lookup for a custom detail in a custom section. I have created a custom section with the name of Applications and added a custom detail with the name of Bank Details. In this detail, I have added a lookup called Bank Documents. In this lookup added 3 values. So, I need a Multi Select lookup for that lookup field. Can anyone please guide me on this?  

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If I am understanding what you're after, this article outlines how to do what you need: https://academy.creatio.com/documents/technic-sdk/7-15/adding-multiple-…

Ryan

Hello Nagamani,

 

Please use this Creatio Academy article to achieve your business task.

 

Best regards,

Oscar

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Hi Community,

 

We have requirements to capture signature in mobile application. A drawing pad will show to where user can draw/write their signature and it will be saved as image attachment of a record. Any idea how we can achieve this?

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There is a couple of recommendations:

1) third party Js libraries can be added as modules in configuration. If we are talking about mobile app, they can be included in CustomSchemas in manifest.

2) In mobile app, there is a way to create your own control. It is called Panel item. It can be then added to the page. Here is the sample adding chart to the page:

 

Ext.define("Terrasoft.controls.TestRecordPanelItem", {

                extend: "Terrasoft.RecordPanelItem",

                xtype: "cftestrecordpanelitem",

 

                config: {

 

                                items: [

                                                {

                                                                xtype: "container",

                                                                id: "TestRecordPanelItemContainer",

                                                                style: "width: 100%;height: 100%;"

                                                }

                                ]

 

                },

 

                /**

                * @private

                */

                chart: null,

 

                /**

                * @private

                */

                getChartConfig: function() {

                                return {

                                                type: Terrasoft.ChartType.Pie,

                                                colors: ["red", "orange", "blue"],

                                                series: [{

                                                                type: Terrasoft.ChartType.Pie,

                                                                name: "serie one",

                                                                color: "#000000",

                                                                data: [{

                                                                                name: "first",

                                                                                y: 25

                                                                }, {

                                                                                name: "second",

                                                                                y: 100

                                                                }, {

                                                                                name: "third",

                                                                                y: 30

                                                                }]

                                                }],

                                                scrollable: false

                                };

                },

 

                /**

                * @private

                */

                createChart: function() {

                                Ext.destroy(this.chart);

                                var chartConfig = this.getChartConfig();

                                this.chart = Ext.create("Terrasoft.Chart", chartConfig);

                },

 

                initialize: function() {

                                this.createChart();

                                var container = Ext.getCmp("TestRecordPanelItemContainer");

                                container.setHtml(this.chart.element.dom);

                }

 

});



And it’s usage:

Terrasoft.sdk.RecordPage.addPanelItem("Contact", {

                xtype: "cftestrecordpanelitem",

                align: "right",

                position: 1

});

Is this possible in the Creatio normal CRM as well? for a custom created section?

 

Lakindu Yasomith,

 

Hello,

 

We have a couple of marketplace addons that help in working with electronic signature:

 

https://marketplace.creatio.com/app/signnow-integration-creatio

https://marketplace.creatio.com/app/adobe-sign-connector-creatio

 

Please check them, maybe they will fit your business task.

Hi Fulgen Ninofranco,

Did you find the solution? I have the same use case. Please assist me how did you implemented in detail.

Regards

Parul

Alina Kazmirchuk,

Does the solution work for Freedom UI too?

 

hey, did you get answer?

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Hello all,

 

I've been adding communication types and I can see that phone and social options are grouped in a cascading option but emails are not.

Is there a way that I can group the email types too?

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Dear Kevin,

 

In order to group emails please open the “Communication option types” lookup https://prnt.sc/rha66n , click on the record and choose the following option https://prnt.sc/rha708 . In the opened page, please add records to the “Communication types” detail https://prnt.sc/rha8s0 . As a result, the option will be grouped https://prnt.sc/rha9p6  

 

Best regards,

Norton

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Hi Community,

 

We have this requirement, on user's contact information, we have added one field which is currency. Once user will login in crm, user should see product prices on product section and product dashboard based on the specified currency. How we can achieve this?

 

Product Section

 

Product Dashboard

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Hello Fulgen,

 

Our R&D team has a task to implement personal currencies or group currencies (currencies that will be displayed for a user role), but currently, there is no way to do that using out-of-the-box logic and it won't be easily possible using additional development. But I will inform our R&D team that you have such a requirement so to speed up solution of this problem-task registered on their side.

 

Best regards,

Oscar

Hi Oscar,

 

We are facing the same issue with a client that is working on multiple countries/currencies. Do you have an ETA for the feature of personal currencies or group currencies?

 

Thanks,

Luis

Just to log it and help prioritise this implementation, I have the same requirement from my current customer.

Hello Artur and Luis,

 

I had a talk with the product owner and currently there is no ETA for this implementation since they need to review the logic that is stored in the application core completely. Also I let him know that the functionality requested is important and asked him to prioritize the problem for the R&D team responsible for currencies functionality implementation.

 

Thank you all for your involvement in this problem!

 

Best regards,

Oscar

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Hello, 

I'm having this error message when I try to show address in map. Especially for canadian addresses, 

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Hello Sanae,

 

Seems that there should be a screenshot in your question, but there is none. And I assume that you receive "Selected address cannot be found due to the web mapping service error" error message and it is related to the fact that https://nominatim.openstreetmap.org service that is used in maps cannot find address you've specified (for example because of ZIP/Postal code). Please remove Postal code from your address and check the issue once again. Also please check if your address can be found in https://nominatim.openstreetmap.org.

 

Best regards,

Oscar

Oscar Dylan,

Thank you. I will try that.

Oscar Dylan,

I have the same problem with the addresses in Brazil, and it works fine when I remove the Zip/Postal code. Is there any setup for that, so that I can keep address with the ZIP/Postal code and prevent the OpenStreeMap service from using it for the search?

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Hi all,

 

I am working on deploying Creatio on-site in order to check heavy sql queries to add some indexes. I have been following the steps on the documentation page for on site installation, however I am having trouble finding the ConnectionsStrings.Config file and any help figuring out where I should look would be greatly appreciated.

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Hi Kevin,



You can find it in the root folder of your site as it is shown on the screenshot.

Bohdan Zdor,

 

I am confused on file path to get there. I received a database backup from support and then deployed the backup by restoring the database in MS SQL Server Manager. Is there someplace else I should be looking?

 

Kevin Brady,

To create an on-site install, you need the database, which it sounds like you already have, but you also need the actual application files that you setup under IIS. You can get this from support (it needs to match the version of the database backup you've been given)

Ryan

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Hi Community,

In mobile, we have fields which basically of data type decimal. If these are not in focus, it should show on proper decimal format the same behavior in your web application. Any idea how to achieve this?

 

The below example should show 25,046

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I want to write code for "Auto Increment Numbering" when any entry will be added from anywhere in instance like Add page or business process or Data import utility.



Please suggest me the solution.

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Dear Jitendra, 

 

Please check server-side implementation in the article below:

https://academy.creatio.com/documents/technic-sdk/7-15/how-add-auto-numbering-edit-page-field

Dennis Hudson,

Thanks for the reply.

But I am facing an issue while creating the business process.

Insite the formula boxstring.IsNullOrEmpty(Entity.GetTypedColumnValue<string>("Code"))

is not accepted.

Throwing error " 

Formula value error: Parameter "Entity" not found

 

 

Thanks for the reply.

But I am facing an issue while creating the business process.

Insite the formula boxstring.IsNullOrEmpty(Entity.GetTypedColumnValue<string>("Code"))

is not accepted.

Throwing error " 

Formula value error: Parameter "Entity" not found

jitendra,

Most likely you are creating a regular process, you need to create a process in an object (http://prntscr.com/r78hmo)

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Hi, Does anyone encountered such error when opening business proccess?

I added new case then in process log "case" business process is running. When I was checking process designer then getting following error.

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Dear Sushma, 



One of possible reason why this issue occurs is turned on Debug Mode on your Creatio website. 



This process seems to be a process from the DCM panel on Cases.  

When the Debug mode on the site is turned on, DCM flow is displayed as process as well in process log. And when you try to open it in a process designer - the following error appears. 



Please make sure that debug mode is turned-off and check the issue again. 



Kind regards,

Roman

Thanks Roman, turning debug mode to off solved the issue.

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