In a process, I need to add a new activity, requesting that the target contact fills in a preconfigured page. When the activity is completed, the process will then resume with the data entered by the contact. Is it possible ???
Thanks for your reply. The problem is that I need to use the "pre-configured page" process element, and unfortunately it does not create an activity for the target user, just as the "user dialog" and the "perform task" elements do. It only creates a task notification on the right panel. So, if the user misses the right panel task notification (or deletes it) the process will never resume.
You can force the page to pop up and then ask the user to fill it in. You can also use "and" gateway to create task and page and then wait for both of them to complete
That is exactly what I did (use the pre-configured page and the "and" gateway). The problem is that once the user deletes the notification on the right panel the pre-configured page cannot be reached via the task, am I right ? If so, The process will never resume even if the user updates the task to "completed"...
The users are not expected to do so, but as the task on the right panel shows the thrash basket, they can delete the pre-configured page task notification... besides, I would like to allow the users to monitor their tasks via the activities section, not via the right panel. The right panel can be full of other notifications, making it easy for the user to miss one of the pre-configured page tasks notifications. The solution using the "and" gateway helps, but it still requires that the user searches for the missed pre-configured page task notification on the right panel, as there is no link between the created user task and the pre-configured page task notification...
Most likely, there is some issue either on the object level or DB level with the externalisation field (since removing it helped). Most likely it was renamed or the compilation didn't go successfully when adding it. To fix the issue you can try doing the following steps: Generate source code for all -> Compile all -> Update DB structure. If these steps won't help please contact the support team at support@creatio.com. The issue would be easier to analyze after seeing the full log as the message in the UI doesn't reflect where exactly the error occurred.
I am facing issues with the console flooded with the web-socket errors.
I don't know which element is bugging it.
Because of this sometimes I have to hard reload (empty cache) 3 to 5 times to do my configurations of view any record after some changes in section wizard or in any object.
This is due to the telephony integration being turned on by default in new systems, but not set up to connect to a phone system. To get rid of all that chatter in the console, go into your profile (by clicking the person icon in the top right corner, then select "Your profile". Once there, click the "Call center parameters setup" button and check the box to "Disable phone integration". Once you log out and back in again, all of that chatter and WebSocket errors in the console will be gone.
This is due to the telephony integration being turned on by default in new systems, but not set up to connect to a phone system. To get rid of all that chatter in the console, go into your profile (by clicking the person icon in the top right corner, then select "Your profile". Once there, click the "Call center parameters setup" button and check the box to "Disable phone integration". Once you log out and back in again, all of that chatter and WebSocket errors in the console will be gone.
It's possible to set the correct date time format in user profile settings in Creatio that will be automatically applied to the mobile application too - https://i.imgur.com/luwba6x.png
Hi Alina (or others), I aware that this is a quite old post, but in the current Mobile app it doesn't seem to work. I have the date and time format in my Creatio app set to Dutch, which should mean DD/MM/YYYY for the date, yet it remains in format MM/DD/YYYY in the mobile app. I've also searched system settings in the browser app, but am not able to find anything useful. Is there any way to force this change in the Mobile app, as I can't seem to find it. Thanks
