Hello all,
I've been adding communication types and I can see that phone and social options are grouped in a cascading option but emails are not.
Is there a way that I can group the email types too?
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18:19 Mar 16, 2020
Dear Kevin,
In order to group emails please open the “Communication option types” lookup https://prnt.sc/rha66n , click on the record and choose the following option https://prnt.sc/rha708 . In the opened page, please add records to the “Communication types” detail https://prnt.sc/rha8s0 . As a result, the option will be grouped https://prnt.sc/rha9p6
Best regards,
Norton
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