Hello

The error usually appears if the system compilation is started by 2 or more users at the same time. One more scenario is when the compilation is still running and another compilation is started and not finished. Most likely this happens in your case.

You need to wait till the process is finished. The directory from the error message comes from application server and means that the static content is still generated there. 

It might take more time than usual with trial\demo instances since they do not have much resources to finish the process faster.

Regards,

Dean

Dear Antoine, 

Please contact our support team via an email: support@creatio.com and submit the support request so we could check it.

Please provide us with more detailed information on this issue in your letter and mention about the community post you have created on this issue. 



Thank you in advance.



Kind regards,

Roman

Hello Roman,

I have sent my request to support as requested.

Thank you.

Hello Antoine, 



Such situations occur when during a call the connection between TMS service and Asterisk is lost. TMS service restart is required to fix the issue. 



Best regards, 

Yurii. 

Dear Anu, 



Can you please specify with more details on how exactly would you like to trigger the process? 



Thank you. 

Anu, Roman Brown,



Here is the Academy article to call the BP (Business Process) from the Action items menu.

https://academy.creatio.com/docs/developer/integrations_and_api/busines…

 

Sample,

 

define("AccountPageV2", ["ProcessModuleUtilities"], function(ProcessModuleUtilities) {
    return {
        entitySchemaName: "Account",
        methods: {
            // Проверяет, заполнено ли поле [Основной контакт] страницы.
            isAccountPrimaryContactSet: function() {
                return this.get("PrimaryContact") ? true : false;
            },
            // Переопределение базового виртуального метода, возвращающего коллекцию действий страницы редактирования.
            getActions: function() {
                var actionMenuItems = this.callParent(arguments);
                actionMenuItems.addItem(this.getActionsMenuItem({
                    Type: "Terrasoft.MenuSeparator",
                    Caption: ""
                }));
                actionMenuItems.addItem(this.getActionsMenuItem({
                    "Caption": { bindTo: "Resources.Strings.CallProcessCaption" },
                    "Tag": "callCustomProcess"                
                }));
                return actionMenuItems;
            },
            // call you porcess
            callCustomProcess: function() {
                var contactParameter = this.get("PrimaryContact");
                var args = {
                    // Process name
                    sysProcessName: "UsrCustomProcess",
                    // parameters process
                    parameters: {
                        ProcessSchemaContactParameter: contactParameter.value
                    }
                };
                // run process
                ProcessModuleUtilities.executeProcess(args);
            }
        }
    };
});

BR,

Bhoobalan Palanivelu

Hello Chris,

Could you please double-check if you executed the script from the instruction on the Creatio deployment procedure, step 8?

https://academy.creatio.com/docs/user/setup_and_administration/on-site_…

The script name is CreateTypeCastsPostgreSql.sql file

Best regards,

Bogdan S.

Bogdan, thanks, but this is a creatio-hosted site.  I can run the script there via the sql console if that will work.

Hello Kavian,

Hope you're doing well.

You can find more information about the "Select from similar" functionality for Contacts and Accounts created from Leads in the articles below:

https://academy.creatio.com/docs/user/marketing_tools/leads/leads_faq#t…

https://academy.creatio.com/docs/user/marketing_tools/leads/leads_faq#t…

Also, the search process for similar contacts/accounts for Leads is being performed based on the parameters from "Duplicates rules" settings. To find the needed duplicates rules, please go to the System designer and open the "Setup duplicates rules" section, there you will be able to configure duplicates search parameters for Contacts and Accounts created from Leads (there are two folders for those rules: "Leads: similar accounts", "Leads: similar contacts"):

Best regards,

Roman

Hello,

Please check if your SysPortalConnection user has the portal license assigned to him and also check if the password for the SysPortalConnection is the same as the password specified in the UserManagementSauPassword key of the root/Terrasoft.WebApp/Web.config file.

Also what message is logged in the application logs at the moment you click the link? Also do you click the link directly from the case processing tab or do you receive a feedback email and click the link from the email? Because clicking the link from the processing tab of the case is restricted for company employees and can lead to this error (secure case evaluation, logged-in company employees cannot rate cases).

Best regards,

Oscar

Hello Ricardo,

Hope you're doing well.

If I understood your business task correctly, for this purpose you can use the "Access rights setup wizard for Creatio" add-on. Please find more details about the mentioned add-on in the link below:

• https://marketplace.creatio.com/app/access-rights-setup-wizard-creatio

Additionally in the next articles, you will be able to find useful information about the working process with the Creatio portal:

• https://academy.creatio.com/docs/developer/elements_and_components/self…
• https://academy.creatio.com/docs/user/more_apps/portal/working_with_por…

Best regards,

Roman

Roman Rak,

Dear Roman,

I have just installed Access rights setup wizard for Creatio.

After selecting some accounts, clicking on "Set up access rights", and choosing permanent (or temporary) righs the system shows "loading" and never returns... Am I missing anything ?

Dear Ricardo,

Please make sure you have followed the installation and user guide:

https://marketplace.creatio.com/sites/marketplace/files/app-guide/Acces…

Kind regards,

Roman

Dear Roman, 

Here you go:

Implementation instructions

1. Contact the support service to install a package with the [Access rights] business process or install it manually using the [Installed applications] link in the system designer.

I installed via the the [Installed applications] link in the system designer.

2. Record access rights configuration is carried out by clicking the [Actions] button in the section list. To configure access rights:

a. The user who makes the configuration must have the access rights to the [CanManageAdministration] system operation.

b. The user must be a member of the [System Administrators] organizational role.

I am using the  Supervisor user,  which has the needed access rights.

Any other recommendation ?

Regards,

Ricardo Bigio,

I had the same issue with this package. I believe it started working after I logged out and back in again (a refresh wasn't enough). I might have also compiled the workspace as well.

Ryan

I recompiled the workspace, and now I have another problem: I can grant access rights for a selection of  accounts (If I open each account individually, I can see that the access was granted). But If I select the same group os accounts (with "Select multiple records" / "Set up access rights" / ")  nothing is shown in the "Granted rights"detail, as if the rights were not granted. 

Dear Shivani,



When you add a web link or object link to your template, they are saved in Html code of an indicated template in <a href="">name</a> tag. The link in a tag is static and within template transfer, it will not be changed. 

This functionality did not include the logic of creating all-purpose links, which would work when migrating templates to another environment.

This has been already reported to our R&D team so they can work on implementing the needed logic upon future releases.



Best Regards,

Ivanna Yatsura

Ivanna Yatsura,

Hi Ivanna. Follow up question reg Package installations and entity events - https://community.creatio.com/questions/do-package-installations-trigge…



Request your inputs. 

M Shrikanth,

You will be updated on the corresponding post shortly.



Best Regards,

Ivanna Yatsura

Hi Ricardo,

Yes, you can add CSS to a page and then can set the color of a field using the CSS. See https://customerfx.com/article/adding-custom-css-style-sheets-in-bpmonl…

Ryan

Hello Ricardo,

As was correctly mentioned by Ryan, for this purpose you need to add CSS, where you will be able to configure any colors your business task requires. Additionally to the article which was kindly shared above, the next articles can be helpful as well:

• https://community.creatio.com/questions/how-change-background-color-field-page
• https://community.creatio.com/questions/color-alternate-records-grid-view-detailtile-view
• https://community.creatio.com/articles/adding-custom-css-mobile-application (for mobile)
• https://community.creatio.com/questions/how-add-custom-style-control-page-based-condition
• https://community.creatio.com/questions/animation

Kind regards,

Roman