Hi Pratik, 



This is the know issue of the version. 

Our R&D team is working on this to be fixed in the future releases. 

There's a workaround to this issue. To implement it please create following request to support team (since your instance is cloud) :

1) set "false" to following keys in  Terrasoft.WebApp\web.config 

<add key="Feature-UseSeparatedOdataEntitiesDll" value="false" />

<add key="Feature-ODataEntitiesCompilationInSeparatedDll" value="false" />

if such keys don't exist, they can be added to  the block <appSettings>;

2) Generate source code for all schemas and compile all. 





Please note, that this fix is only applicable for 7.18.1. Please remove this tags from web.config when updating to newer versions of the application, as it will cause the Odata functionality to not work. 



You can also refer to this community post in your support request. 

Best regards,

Yurii

 

Hi Yurii,

It Worked, Thanks for the help. 

Hi. 

This solution is for version 7.18.1 only.

Hi,

I have the same issue as Patrik, but I am using version 8.1.2.3942. Could you please suggest a solution? 

P.S. This logic worked for me before the upgrade.

Aurora Leka,

Hello!

If you are expecting such an issue using version using version 8.1.2.3942. Please take the next steps:

1. 1. Ensure that the update was successful (double-check Update extended logs).
2. 2. Run full schema generation and compilation process.

If those recommendations do not help you to solve the issue please contact support@creatio.com with information about this issue.

Hello Julien,

I have the steps to change this default to outgoing here: https://customerfx.com/article/setting-the-default-call-direction-to-ou…

Ryan

Hello Ryan, Thank you very much !

Dear Julien, 



It's also possible to change it in Creatio UI. 

In order to change, please follow to Advanced Settings, create a replacing module for Activity object and change the default value for Call Direction column in it to Incoming. 



Kind regards,

Roman

Dear Julien, 



It should be possible by means of development. 

We have an academy article describing how you can set the launch for processes directly from a Client Module. 



https://academy.creatio.com/docs/developer/integrations_and_api/process…



Thank you. 

Hi Davey,

We have found out that the connector requires an update due to the changes in the Slack API. We have removed the connector from Creatio Marketplace temporarily. It will be back after the update is ready. 

Hello Julien,

A common way to loop through records in a process is to use a flag field to mark the records to loop through and then un-flag them to move to the next record in the loop. See https://customerfx.com/article/how-to-loop-through-records-in-a-process…

Another method to do this is to read a collection of records that get passed to a sub-process. The sub process gets called for each record in the collection. See https://customerfx.com/article/working-with-a-collection-of-records-in-…

Ryan

Dear Julien,

Thank you for your question!

The best way to create a Business Process with a for loop you would need to create a sub-process:

Signal "Contact Added" element: 

Read Data "Read Contact" element:

For the sub-process, you would need to specify the [Parameters] of it:

And make a filter of the element within the sub-process based on the ID:

And finally, you would need to specify this parameter in the parent Business Process:

This is it. The business process here would trigger upon a Contact being added, then it would fetch 50 top Contacts in the system and transfer them to the sub-process, which will do some required magic within it, and then would end.

You may customize this example in any way you would like.

You may also find these academy Articles useful:

https://academy.creatio.com/docs/user/bpm_tools/process_elements_refere…

https://academy.creatio.com/docs/user/bpm_tools/bpm_process_examples/us…

Hope this helps!

Thank you!

Regards,

Danyil 

Thank you very much !

Danyil Onoprienko,

I tried creating a for loop by using a flag but there the process stops after 100 records because there is a limit to each element.

If I'll create the subprocess option, will that resolve the problem?

Thanks,

Chani

Hi Chani,

In the process parameter you can specify the maximum repetition number for the process. If you put nothing, it will read the all collection.

Late answer !

nico

Hello Madhuri,

Log in to Creatio, go to 'System Designer' → 'System settings' section, find and fill out the respective system settings. Log out and log back in to apply the changes.

Hello Malay,

I have an article covering how to do this in mobile here https://customerfx.com/article/adding-a-multiline-text-field-in-the-cre…

Note, the code is added to a module in the mobile client, you can see how to create that here https://customerfx.com/article/creating-modules-for-the-creatio-mobile-…

Ryan

Thanks Ryan, It works.

I just have another query that how to put a placeholder in the http link field in mobile so that it does not show the full real link, instead of this it shows some meaningful string.

For example, for "www.google.com", I want to show the link as "Google Search".

And also, how to make read only field text color as black. (The address field in above screenshot of mobile is read only but it is appearing as grey text).

It would be helpful if this can be done.

Thank you in advance.

Regards,

Malay

Malay Garg,

There is a way to change the color of read-only fields. You can do this using the utility method Terrasoft.util.writeStyles.

By default the style of the disabled fields looks something like this:

Terrasoft.util.writeStyles (

.x-field.x-item-disabled input,

.x-field.x-item-disabled textarea {

color: rgba(0, 0, 0, 0.26);

-webkit-text-fill-color: rgba(0, 0, 0, 0.26);

-webkit-opacity: 1;

}

);

So you will need to change the alpha value of rgba from 0.26 to 1.

You can do the changes in the existing schema in LESS like in the desktop Creatio. You can also do this in the existing schema declared in the manifest in the CustomSchemas section. Or you can create a new schema and declare it in the CustomSchemas section.

As for the question about a placeholder in the http link field. As far as I understand you want to use hyperlinks in some fields. Could you please explain where you want to put them? Which fields exactly? I hope I understood you correctly.

Best regards,

Max.

Max,

I will try this.

Yes, I want to put the placeholder for the following string field which is a link:

Regards,

Malay

Malay Garg,

Unfortunately, there is no out of the box solution to do this. It can theoretically be implemented via development but you will have to contact your manager about it.

Best regards,

Max.

Max,

Thanks for confirming.

The previous code I have tried putting in the LESS in a module after changing the value 0.26 to 1 and included module in activity section page extensions in workplace manifest . Still it does not make the field color black.

I have restarted the application pool and synchronized also but still it does not work.

regards,

Malay

Hello Shivani,

Making a (lookup) column editable on the record page only under specific conditions is possible with a help of business rules for a specific section. 

As for the lookup (lookup object) itself it's possible to set column permissions for a specific user or roles as on the screenshot 1:



However, as of now, it's not possible to lock columns for a specific lookup dynamically (after adding the record to a lookup itself) with a help of basic system tools. 



We have registered a corresponding query for our R&D team and will be awaiting for the implementation of the mentioned functionality in the upcoming versions. 

Best regards, 

Anastasiia

Hello Daniel,

We have received a reply from our R&D that indexing unlimited length text fields by checking the 'indexed' box will not work. To do this you will need to do the following:



1. Add a column

2. Compile the appllication

3. Run the following script in the browser console under the Supervisor user:

require(["ServiceHelper"], (ServiceHelper) => { ServiceHelper.callService("IndexingConfigService", "SendIndexationConfigs"); });



Then create a new record and after some time the record will be indexed by the created column.

Best regards,

Max.

Hello Malay,



Could you please provide us more detailed information on your business task? Could you share screenshots?



Thank you in advance!

Best regards,

Bogdan

Hello Bogdan,

Hello I want to apply validation for mobile number and email in activity section. For example, the phone number should be of 10 digits and only contain numbers and email format should be of the form abc@xyz.com.

I have used JavaScript for lead section to do it for the web version but how to do it for the mobile application?

Below is the screenshot of the mobile activity page where I want to apply this validation.

Regards,

Malay

Hello Malay,

You can use a custom business rule for this task. See here for an example: https://academy.creatio.com/docs/developer/mobile_development/mobile_ap…

For using the custom rule for validation, you can pass a third parameter to the callback function with a message (the validation message) and value (true or false indicating if validation passed or not).

For example:

var result = {};
if (passedTheTestAndIsValid) {
    result = {
        value: true
    };
}
else {
    result = {
        value: false,
        message: "The entered value is invalid"
    }
}
 
// now include the result in the callback
Ext.callback(callbackConfig.success, callbackConfig.scope, [result]);

Ryan

Ryan Farley,

 Thanks for share it. You have any example using esq query in custom business rules for validations?

Christian Kern,

1. File will be stored in configurations.

2. The main rule - the first word of business rule name should be the section name. Like "Contact", "Case", "Account". 

Best regards, 

Bogdan L.