Hello Andrew, 

SessionEndMethod column values:

Not closed - 0

The session was closed as a result of the user logging out. - 1

The session was closed by a timeout on the server side. - 2

The session closed forcibly. - 3

Thank you, 

Igor

Ihor Skohariev,

Thank you Igor!

Hi Shivani,

Thank you for your question!

Regarding the mentioned error in the console, it indicates that the column was either removed from the corresponding object or renamed. We do not recommend deleting any fields, columns or objects as it may lead to unpredictable issues. If some fields are not needed anymore, you can simply change their usage mode to "none". It's hard to identify which column exactly was removed/renamed without accessing the website. Please, contact us at support@creatio.com. We will check the configuration and will try to find out the reason for this issue.

Best regards,

Anastasiia

Anastasiia Lazurenko,

I got the attachment detail working. I noticed if you name the attachment detail as <SectionName>File it works eg : CustomFile for section named Custom, UsrProofFile for section named UsrProof

Shivani Lakshman,

Hi Shivani, I have a quite similar request as yours. I need to customize the default attachment detail of Order page by adding a lookup field into the attachment detail page.

Since the Order's attachment has its own object OrderFile, I created a replacing object of OrderFile and added a new lookup column, say UsrAttachmentType, in the OrderFile object. Then I used this new OrderFile to create a detail through detail wizard and put Name, Description, and UsrAttachmentType columns in the detail page. Then I changed the parent object of the detail with FileDetailV2 and saved the detail.

After the above steps, I could use the new attachment detail to upload files as original attachment detail; but when I double click the attachment record in the detail list, it opened with the old attachment detail page with only Name and Description fields, not the new detail page I setup as above, with additional lookup field UsrAttachmentType.

Please advise what I shuld do? Thank you!

Hi, Mark

You can use a macro for these fields in your printable. For example: ColumnName[#NumberDigit|,#] 

More information at the link: https://academy.creatio.com/docs/developer/application_components/repor…

Unfortunately, there are no basic application tools to add commas between the digits. It can only be done with the help of the development process. In this community thread, you can find the example of such implementation https://community.creatio.com/questions/how-set-comma-separator-money-f….

Hi Shivani,

To filter your lookup you need to add this attribute in the application page :

attributes: {
    "Owner": {
        "dataValueType": Terrasoft.DataValueType.LOOKUP,
        "lookupListConfig": {
            "filters": [function() {
                var filters = Ext.create("Terrasoft.FilterGroup");
                filters.add("WorkInThisCompany", 
                    Terrasoft.createColumnFilterWithParameter(
                        Terrasoft.ComparisonType.EQUAL,
                        "[Workers:Worker].Company.Id",
                        this.get("Company").value
                    )
                );
                return filters;
            }]
        }
    }
}

Replace "Workers" by the object code of the workers detail.

FYI :

here is the filter breakdown :

"[WorkerObjectCode:WorkerFieldCodeInWorkers].CompanyFieldInWorkers.Id"

Watch out that all the codes correspond to your environment, for example, the workers object code can be "UsrWorkers" or whatever you defined it. Check it out in the advanced settings.

Kind regards,

Julien

Julien Gunther,

Thank you for your response. I tried your code but received the error 

Collection item with name [UsrWorkers not found.

 request data: {"rootSchemaName":"Contact","operationType":0,"includeProcessExecutionData":true,"filters":{"items":{"searchFilter":{"items":{"1f59bb71-8f5d-45ed-b4eb...

Looks like the system is trying to reach UsrWorkers from Contact table. This is the case with my requirement. There is no direct relation between the 2 tables. Would appreciate any suggestion!

Here is the code I used

"UsrOwner": {
        "dataValueType": Terrasoft.DataValueType.LOOKUP,
        "lookupListConfig": {
            "filters": [function() {
                var filters = Ext.create("Terrasoft.FilterGroup");
                filters.add("WorkInThisCompany", 
                    Terrasoft.createColumnFilterWithParameter(
                        Terrasoft.ComparisonType.EQUAL,
                        "[UsrWorkers.UsrWorker].UsrAccount.Id",
                        this.get("UsrAccount").value
                    )
                );
                return filters;
            }]
        }

Shivani Lakshman,

Change the filter from "[UsrWorkers.UsrWorker].UsrAccount.Id" to "[UsrWorkers:UsrWorker].UsrAccount.Id"

My bad, I forgot that in reverse join it work using ":", for example :

[EntityCode:FieldCode]

and not [EntityCode.FieldCode]

regards,

Julien

Hi Julien,

Yes, the filter from folders will get appended to the filters you set for the section. You just need to add your filters in a filter group so they are properly applied as a whole, in addition to the folder filters - rather than just add the filters individually to the filters returned from callParent. For example:

getFilters: function() {
    var filters = this.callParent(arguments);
 
    // now create a filter group for your filters
    var customFilters = Ext.create("Terrasoft.FilterGroup");
    customFilters.logicalOperation = Terrasoft.LogicalOperatorType.AND;
    customFilters.add("ActiveFilter", 
        Terrasoft.createColumnFilterWithParameter(
            Terrasoft.ComparisonType.EQUAL, "Active", true
        )
    );
    customFilters.add("NoWidgetFilter", 
        Terrasoft.createColumnFilterWithParameter(
            Terrasoft.ComparisonType.NOT_EQUAL, "Type.Name", "Widget"
        )
    );
 
    // now add your filter group to the filters that get returned
    filters.add(customFilters);
    return filters;
}

It does work without a filter group if you're just adding a single condition, however, in your code you're "OR"ing all your new conditions together with the folder conditions. Using a separate group keeps it all grouped with the same conditions and will work as expected.

Ryan

Thank you Ryan !

When you use a callback with ProcessModuleUtilities, you're responsible for clearing the mask in the callback function.  Add MaskHelper module to the top of the code (like you did with ProcessModuleUtilities) and then call this in the callback function:

MaskHelper.HideBodyMask();

Ryan

Ryan Farley,

Thank you Ryan, I forgot this detail.

Julien

Hello, 



Please contact our support team (support@creatio.com) for further investigation. 



Best regards,

Bogdan

 

Bogdan,

Hello Bogdan,

I allready open several tickets without any solution.

I would like to know if other users of Creatio encounter or have encountered this problem.

I will open a ticket today with the timestamp of the problem.

Thank you,

Nicolas

Hello Moheman,

usually, all the users under the All employees role can be set as owners.

Please note, that custom filters can also cover up users from being added to the owner field.

You can find more information about creating activities here:

https://academy.creatio.com/docs/8-0/user/crm_tools/activities/create_a…

Regards,

Gleb.

I've recently tried this same package and get the same error and was going to report to support. Have you reported to support already?

Ryan

Ryan Farley,

Hello Ryan,

I did not report this to support as I was told that support for DevLabs add-ons is done via the community. Should I raise a ticket in the success portal?

Thanks

Hi Vincent,

I have updated the template package. Try installing the template again.