Hi all,

 

Does anyone have a solution using Freedom UI or business process, which allows you to read the previous column value? 



For example, I need to run a business process triggered on the change of a lookup, but for both the previous and new value.

 

Thanks!

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 I have three edit pages for Opportunity section, and I would like to replicate the Confidence Level block from the out-of-the-box edit page to the other two pages I created. I have attempted to copy and paste the block, but I am encountering some issues. Could you please advise me on how to proceed or provide me with any necessary instructions?. 

TIA

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Hello,



It could be achieved only by development. 



This post could be helpful for you.

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Hello everyone, I'm looking for a way to integrate information about an appointment, such as the date and time, into my email template. I have set up the email to be sent automatically when an appointment is scheduled, but I'm having trouble incorporating macros. Can anyone help?

 

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Hello,

 

Please find the instructions on macros creation in this Academy article.

Mira Dmitruk,

Thank you for your response, I will check if I can find my answer in the document.

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Hello Everyone,



I was trying to update my Local Deployed Creatio from version8.0.4.1870 to  Version 8.0.6.3522 but after runnig the downloader file in Powershell it is showing error .

Also when i tried the same with version 7.8.0.3374 it is showing updates till 7.17 only.

I am following the update guide from Documentation . Please Advise What to do.

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smit suthar,



What is the error that you face during the update?

Hi smit suthar,



We recommend updating to the latest release version of 8.0.6.3597 or to 8.0.7

 

Please contact support team to get the necessary scenarios and files

 

Bogdan,

how can i proceed now ? 

Do i need to contact support team for this version update

can you please Clearify. 

smit suthar,

 

Yes, please support team to get the necessary files for update.

Bogdan,

ok thanks

 

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As the title says, I'm trying to save the column layout for a custom record section, as well as for Details on the record.

 

https://customerfx.com/article/including-the-default-column-layout-for-…

Using this resource, I haven't managed to save any that will transfer over when installing a new package.

 

I have saved bound a number of records to the SysProfileData within my package, however none of them have had the intended effect.

https://gyazo.com/9c2347d0e5a3d845888edf5c94b221ab

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Hello Oliver,

The method described in the article you mention does work for me (In fact, I just did this yesterday with no issues). 

Make sure that you've first configured the column layout and selected the "save for all users" and that you're selecting the correct row from the SysProfileData table (the one with no user in the "Contact" column.

If it's not working for you, it's likely one of the two issues listed above. 

Ryan

I appreciate the confidence in your article but I have 100% done both of these, about a thousand times, in every way possible.

 

Is this the only known solution/ there are no known issues with this?

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Hi, i  am trying to implement a timer countdown in a field of a section. can someone give any suggestion how we can setup a countdown timer. i am using 7.18 version. 

I can see in 8:0 update to add a countdown timer a component is added. but our requirement is to set countdown timer to a specific field. can someone help

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Hello,

 

Unfortunately, this is only available in the new UI. If you want to configure "countdown" you can update and configure according to this documentation: 

https://academy.creatio.com/docs/user/nocode_platform/element_setup_exa…



Best regards,

Orkhan Gojaev

Can we create any business processs to solve this issue.

Alok Kumar,

 

Unfortunately we do not have such examples, we recommend that you upgrade to a newer version. 



Best regards,

Orkhan Gojaev

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How do I change:

  1. Height of menu items on the left-hand side menu?
  2. How to change the font size of those menu items?
    • Will doing so change the height of the menu items?
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Hello,

In order to change the height and font-size of the left panel elements you need to write your own custom CSS for classes .ts-sidebar-item-image, .ts-sidebar-item-text, .ts-sidebar-list

UsrViewModuleCSS:

.ts-sidebar-item-image, .ts-sidebar-item-text, .ts-sidebar-list > li {
	height: 76px !important;
    font-size: 1.3em;
}

And then connect it in the replace model for BootstrapModulesV2:

 define("BootstrapModulesV2", ["css!UsrViewModuleCSS"],
function() {
	return {
		methods: {}
 
	};
});

Note, font-size doesn't change the height of the element.

Result:

Hello,

In order to change the height and font-size of the left panel elements you need to write your own custom CSS for classes .ts-sidebar-item-image, .ts-sidebar-item-text, .ts-sidebar-list

UsrViewModuleCSS:

.ts-sidebar-item-image, .ts-sidebar-item-text, .ts-sidebar-list > li {
	height: 76px !important;
    font-size: 1.3em;
}

And then connect it in the replace model for BootstrapModulesV2:

 define("BootstrapModulesV2", ["css!UsrViewModuleCSS"],
function() {
	return {
		methods: {}
 
	};
});

Note, font-size doesn't change the height of the element.

Result:

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We have a use case where when a user clicks PRINT and selects a printable, we need to save the Printable in the Attachment detail in the Opportunity record, not download the file.

We have managed to save the Printable docx on a modified Opportunity field, but couldn't work out the code triggered upon clicking a Printable in the PRINT menu.

Can you guide us to where we need to make the change?

File attachments
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Hello,

 

You can use this addon to complete your task - https://marketplace.creatio.com/app/printable-attachments-creatio

 

Best regards,

Yuliya Gritsenko

Yuliya Gritsenko,

Hi Yuliya,

 

Thank you for the response. Ideally, we do not want the user to go to the record and then to the Attachments tab every time. We want to show that a user can quickly generate a document using a PRINT menu and automatically save it in the Attachments tab if possible.

 

Isn't there a System Setting where we can select whether to download a printable or save it in the Attachment tab?

 

Regards,

Ammar

Ammar,

Hello Ammar,

 

Unfortunately, we do not have ready examples of the implementation of this feature the way you need.

The only difference between the implementation via the addon and the way you ask is that in the addon implementation you will need to go to the Attachments and Notes tab and click the button there.

By the way, it is possible to set up so that the detail is displayed in the first tab.

 

Best regards,

Yuliya Gritsenko

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Im trying to get the details columns to be saved within a package, does anyone know how to do this?

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Hello Oliver,

I have the details of how to include the default column layout in a package in this article: 

https://customerfx.com/article/including-the-default-column-layout-for-…

Ryan

Is there any better resources? This doesnt seem to be working for me.

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Hello,

 

Is there a way to give access to users to import only selected objects and not the entire objects available in the application?

 

Thank you

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Hello,



Unfortunately, it's not possible to cover such a case with basic functionality. You can either enable import/export for the entire system or disable it for the entire system. There is no way to regulate in which sections it can be downloaded and in which it cannot, unfortunately.

 

We've registered it in our R&D team backlog for consideration and implementation in future application releases.



Thank you for helping us to improve our product. 

 

Yes, would be great addition !

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