I have over 2 K invalid emails in my system and I just need to remove them. Is there a way to do that? or do I need to go record by record?

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Hi Heather, 



Could you please elaborate a bit on how you determined that the email is invalid? 

Also, do you mean the email address or the email message? 



Best regards,

Yurii. 

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Dear,



We are having issues with installing several add-ons from the marketplace.

These same add-ons were successfully installed in other Creatio instances, but here with one specific website they are throwing errors.



1. https://marketplace.creatio.com/app/excel-reports-builder-creatio



2022-05-24 16:14:35,661 Compiling configuration dll

2022-05-24 16:15:33,735 Errors and (or) warnings occurred while compiling configuration dll

2022-05-24 16:15:33,735 Autogenerated\Src\IntReportHelper.IntExcelExport.cs(273,31) error CS0433: The type 'ExcelWorksheet' exists in both 'EPPlus, Version=4.1.0.0, Culture=neutral, PublicKeyToken=ea159fdaa78159a1' and 'EPPlus, Version=4.5.3.2, Culture=neutral, PublicKeyToken=ea159fdaa78159a1'





2. https://marketplace.creatio.com/app/email-approvals-creatio



2022-05-24 17:45:40,097 Compiling configuration dll

2022-05-24 17:46:32,008 Errors and (or) warnings occurred while compiling configuration dll

2022-05-24 17:46:32,008 Autogenerated\Src\IntReportHelper.IntExcelExport.cs(273,31) error CS0433: The type 'ExcelWorksheet' exists in both 'EPPlus, Version=4.1.0.0, Culture=neutral, PublicKeyToken=ea159fdaa78159a1' and 'EPPlus, Version=4.5.3.2, Culture=neutral, PublicKeyToken=ea159fdaa78159a1'



It is strange that they both throw the same error.

Is there any way to fix this?





Kind regards,

Vincent

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Hi Vincent,

Creatio platform doesn't allow installing one .dll library several times (in this case, EPPlus). Both errors indicate that you already have the EPPlus library installed on your Creatio site. The 'Excel reports builder for Creatio' app uses the library, while the 'Email approvals for Creatio' app does not.

The problem can be fixed by finding the other package that has the library on your Creatio site and manually removing the library from one of the packages to resolve the conflict.

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Dear community,

 

Is it possible to add more info in the approvals in the right sidebar?

In the desktop application, it is possible to click to the related record (e.g. invoice) to see the detailed info, but in the mobile app it is not possible.

Therefore, I would like to add some text containing a short description:

https://prnt.sc/rzKCmxQgIEnC

 

 

Kind regards,

Vincent

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Hello Vincent,

 

Please be informed that at the moment, in the existing interface of mobile application approvals, it is not possible to implement such logic as you described.

A request for the implementation of this functionality has already been registered and I will also attach your request there to increase its priority.

 

Thank you for choosing Creatio!

 

Kind regards,

Mira

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Hi,



Does anyone know how we could transfer attachments and feed history from the lead to its corresponding opportunity when transferring to the sales team ?



Thanks,



Damien

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Best reply

Hello Damien,

 

Thank you for your question. Your task may easily be solved by a Business Process:

- for files, you may use Element "Process File"

- for Feed - you will need two Elements - Reed data and Add data that will process object "Message/comment". You will need to exact the body of the feed on the lead page and create a new feed message on the opportunity page. (It will be also needed to be careful while setting the schema lookup field by choosing Schema -> Opportunity for Add data element)

 

I hope my recommendation was useful for you.

 

Best Regards,

Dan

Hello Damien,

 

Thank you for your question. Your task may easily be solved by a Business Process:

- for files, you may use Element "Process File"

- for Feed - you will need two Elements - Reed data and Add data that will process object "Message/comment". You will need to exact the body of the feed on the lead page and create a new feed message on the opportunity page. (It will be also needed to be careful while setting the schema lookup field by choosing Schema -> Opportunity for Add data element)

 

I hope my recommendation was useful for you.

 

Best Regards,

Dan

Denis Bidukha,

Thanks a lot, will try that out :)

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Dear community,

 

We have installed the 'Video player for Creatio' add-on from the marketplace.

See: https://marketplace.creatio.com/app/video-player-creatio

 

When adding a video to the section's attachments, there is a 'Play video'-button.

However, when clicking this button, a 'Server error'-page is shown (404 - File or directory not found.)

This is the URL: https://vynova-group.creatio.com/0/rest/VideoPreview/GetHtml?fileId=eac…

 

Any idea what the problem is and how to fix?

 

 

Kind regards,

Vincent

 

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Hi Vincent!

We reviewed the add-on and reproduced the issue on our end. That was an out-of-the-box compilation-related error. When installing the package, the system did not compile and did not generate static content. We plan to fix this problem in future versions of Creatio. For the time being, I recommend recompiling your system.

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Hi Community,

 

I’ve this requirement where a specific user must run a specific Process. In this process, there should be a set of tasks that must gather all the attachments of the current record and generate a ZIP file with these attachments. Furthermore, this process should also download the ZIP file to the user’s computer.

 

Any idea on how can I achieve this requirement?

 

Thanks in advance.

 

Best Regards,

Pedro Pinheiro

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Hello Pedro,

Unfortunately, your task can not be achieved using the basic logic of Creatio. There is no possibility to generate ZIP files from attachments.

Also, you can not download some files to the user's computer automatically until he does not download them manually.

Best regards, Alex.

Hi there! We recently uploaded an application to the marketplace 
that allows you to download all the files of a section, example of an 
account, in a ZIP file. Possibly it is useful for your use case or 
to check how it was done. 
Check it here https://marketplace.creatio.com/app/download-zip-button-creatio

Thank you

Regards

Uriel,

 

Thank you for the response. We manage to find a solution for our requirement. However, If we get another use case like this one, we will have your application in mind.

 

Best Regards,

Pedro Pinheiro

 

Hi Pedro Pinheiro,

 

I am trying to achieve the same requirement . Would you be able to provide me the logic you used to create the zip and download it?. 

 

Best regards,

Pavan Manne

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Hi All,

 

I get the following error when I want to run the application locally in mac os operating system. How can i solve this error?

I use this command:

dotnet Terrasoft.WebHost.dll

I get this error : 

Unhandled exception. Interop+AppleCrypto+AppleCommonCryptoCryptographicException: MAC verification failed during PKCS12 import (wrong password?)

 

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Hello, 



This error seems not to be related to Creatio, but rather to the logic of how applications ran on Mac. 

It looks like you are using an incorrect certificate password or you are using a certificate not protected with a password at all.



Please find more information on this error here:

https://stackoverflow.com/questions/69686217/applecommoncryptocryptogra…;



Please also note that Creatio doesn't officially support macOS as for now.

System requirements for Creatio can be found here:

https:/academy.creatio.com/docs/user/on_site_deployment/system_requirements/server_side/server-side_system_requirements



Kind regards, 

Roman

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I installed the "Calculation Working Days" business process template from marketplace. It is set as having the Custom Package as its only dependent package, but we need to be able to use it as part of business processes in our current configuration package (which is not the Custom Package). When I try to add the  package from marketplace as a "dependent on" for our current package I get an error. See screenshot. Posting here as the Marketplace page says it's supported via posts in Creatio Community.   https://marketplace.creatio.com/template/calculation-working-days-busin…

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Hi Andriana!

The issue is caused by the missing data binding for the "SysWorkplace" and "SysModuleEntity" objects. To fix the issue, make sure that data with aforementioned IDs is bound to the package that is experiencing data binding issues.

Hello,

 

We are facing a similar issue. Could you please let me know if binding solved this issue? Please confirm what are the bindings that need to be done because I see that sections are already present in the SysModuleInWorkplace_SectionInWorkplaceManager data binding. 

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Hey Everyone, 

 

I would like the user to be able to add multiple notes that are time stamped, within the opportunities modules. 

 

It's actually the functionality of the "feed" that I am after. But I don't want each feed post/note to be shared + It would be good to change the placeholder text to something rather than 'What are you working on".

 

Would it be possible to change this just for one module? With/without dev help.

 

Thanks all. 

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Hi Mark,

 

To change the "What are you working on message" you need to create a replacing module for the "SocialFeed" module (for example with the code below):

 define("SocialFeed", [], function() {
		return {
			methods: {
			}
		};
	});

and then find the WritePostHint localizable string and modify its value. After the new schema is saved and the page refreshed you will get a new message (but please note that it will be done for all feed containers in all pages). If you need this change to be applied only to one section feed then the logic of the "SocialMessageEdit" element's "placeholder" property should be modified (in the same "SocialFeed" module).

 

As for different feed posts visibility and sharing: it's a better approach to use feed channels instead of posting into some record feed in case you need to not display every single feed post in the record. The feed itself was designed to leave comments on the workflow or tag someone in the record. Or you can try enabling record permissions for the "SocialMessage" object (that stands for feed messages) and create some business process that automatically distributes access rights based on some conditions.

 

Best regards,

Oscar

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We are trying to use https://marketplace.creatio.com/app/advanced-list-setup-creatio to setup different folders with different columns.  The use case is that users will want to see certain columns and also filter by multiple pre-defined columns/options as they plan which accounts to target for the day.  After applying a filter to the folder, the columns change.  Am I missing something in how to actually save the columns?

 

 

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Hi, Melanie!

I am not sure I understand the issue. Could you send us more details about it? Specifically, please tell us the expected result and provide us with steps to replicate the issue.



Also, you might want to review the short add-on instructions to ensure it is set up correctly and you are not experiencing the intended behavior.



The add-on lets you set up different columns for different folders.



To do this:



1. Select a folder (folder must contain at least one filter).

2. Click the "Set up filter for the folder" button.

 



3. Click the "Select fields to display" button and set up the custom columns.



4. Save the folder settings.

 

 

As a result, if you select the folder, you will see the custom column configuration. If you select a different folder, you will see the standard column configuration

Yevhen Vorobiov,

Hello,

We have followed the instructions for setup.  The use case is that users will want to see certain columns and also filter by multiple pre-defined columns/options as they plan which accounts to target for the day.

The expected behavior is that they could adjust the filters on the folder, select apply, and have the columns remain in the folder.

 

Expected behavior in your example: from the Test folder change Type = Our company to Type = Competitor (or any other type), select apply and have the columns remain that are set for the Test folder.

 

Instead what we are seeing is that the columns revert back to the default columns whenever the filter is modified.

 

Please advise how we can do this.

Melanie Forrest,

Hello Melanie!



Thank you for the information. I understand the issue now.



The add-on does not support dynamic changes to folders. As such, you have to click "Save" after applying changes to folder filters. As a result, you will see the custom list.

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