Hello,

 

Unfortunately, this is only available in the new UI. If you want to configure "countdown" you can update and configure according to this documentation: 

https://academy.creatio.com/docs/user/nocode_platform/element_setup_exa…



Best regards,

Orkhan Gojaev

Can we create any business processs to solve this issue.

Alok Kumar,

Unfortunately we do not have such examples, we recommend that you upgrade to a newer version. 



Best regards,

Orkhan Gojaev

Hello,

In order to change the height and font-size of the left panel elements you need to write your own custom CSS for classes .ts-sidebar-item-image, .ts-sidebar-item-text, .ts-sidebar-list

UsrViewModuleCSS:

.ts-sidebar-item-image, .ts-sidebar-item-text, .ts-sidebar-list > li {
	height: 76px !important;
    font-size: 1.3em;
}

And then connect it in the replace model for BootstrapModulesV2:

 define("BootstrapModulesV2", ["css!UsrViewModuleCSS"],
function() {
	return {
		methods: {}
 
	};
});

Note, font-size doesn't change the height of the element.

Result:

Hello,

You can use this addon to complete your task - https://marketplace.creatio.com/app/printable-attachments-creatio

Best regards,

Yuliya Gritsenko

Yuliya Gritsenko,

Hi Yuliya,

Thank you for the response. Ideally, we do not want the user to go to the record and then to the Attachments tab every time. We want to show that a user can quickly generate a document using a PRINT menu and automatically save it in the Attachments tab if possible.

Isn't there a System Setting where we can select whether to download a printable or save it in the Attachment tab?

Regards,

Ammar

Ammar,

Hello Ammar,

Unfortunately, we do not have ready examples of the implementation of this feature the way you need.

The only difference between the implementation via the addon and the way you ask is that in the addon implementation you will need to go to the Attachments and Notes tab and click the button there.

By the way, it is possible to set up so that the detail is displayed in the first tab.

Best regards,

Yuliya Gritsenko

Hello Oliver,

I have the details of how to include the default column layout in a package in this article: 

https://customerfx.com/article/including-the-default-column-layout-for-…

Ryan

Is there any better resources? This doesnt seem to be working for me.

Hello,



Unfortunately, it's not possible to cover such a case with basic functionality. You can either enable import/export for the entire system or disable it for the entire system. There is no way to regulate in which sections it can be downloaded and in which it cannot, unfortunately.

We've registered it in our R&D team backlog for consideration and implementation in future application releases.



Thank you for helping us to improve our product. 

Yes, would be great addition !

Hello, 

You can see how to do this for a Freedom UI page here 

https://customerfx.com/article/receiving-server-side-messages-in-a-crea…

That article shows how to receive the message, the article links to another article that shows how to send the message from the process. As for refreshing the page once you get the message, see https://customerfx.com/article/refreshing-reloading-page-or-list-data-o…

Also, just to point out, this sort of thing won't be necessary in 8.0.7, which is due out soon. There will be a built in way where you can set an option in the object for it to auto refresh called "Enable live data update". Checking this will handle the sending of the message and refreshing any UI bound to the object automatically when the object is modified in processes etc.

Ryan

Ive tried finding any items with that ID and havent been successful, I've actualized all my data I think and installed / compiled it all

Hello!

This error may occur in case of incorrect cleaning of Redis. Please clear the Redis cache using the flushall command.

We will be glad to help with any other questions.

Seems to be an 8.0.6 bug

Hello Pedro!

Thank you for your post and sorry for invonvenience caused by this problem. This behaviour was removed in version 8.0.7 which is going to be released very soon.

Im running the following on the machine im exporting from: Version 8.0.3.2908 Sales enterprise

importing into: Version 8.0.6.3429

Does the version need to be the exact same?

Hello Oliver,



What is the bundle of the target website, Sales enterprise as well? 

Bogdan,

Yeah, Im not sure 100% if the one im exporting from is, but im pretty sure its Sales Enterprise too

Is there any way to confirm what version youre running?

Oliver Crowe,

The below SQL script will give the product version.



Note: This is MSSQL and if you use other DBs please update the syntax wherever applicable.

DECLARE @ConfigurationVersion nvarchar(250)
DECLARE @PrimaryCulture nvarchar(250)
DECLARE @Product nvarchar(250)
 
DECLARE @SysAdminUnit_AllUsers uniqueidentifier = 'A29A3BA5-4B0D-DE11-9A51-005056C00008'
 
BEGIN
SELECT  @ConfigurationVersion = TextValue
FROM SysSettingsValue ssv
INNER JOIN SysSettings ss on ss.Id = ssv.SysSettingsId
WHERE ss.Code = 'ConfigurationVersion' 
	AND SysAdminUnitId = @SysAdminUnit_AllUsers
 
SELECT @PrimaryCulture = c.Name
FROM SysSettingsValue ssv
INNER JOIN SysSettings ss on ss.Id = ssv.SysSettingsId
INNER JOIN SysCulture c on c.Id = ssv.GuidValue
WHERE ss.Code = 'PrimaryCulture'
	AND SysAdminUnitId = @SysAdminUnit_AllUsers
 
SELECT @Product =
CASE
     WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'MarketingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'BankOnboardingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'BankSalesSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'Lending%')
	 THEN 'bpmonline bank sales & bank customer journey & lending & marketing' 
     WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'BankOnboardingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'BankSalesSoftkey%')
	 THEN 'bpmonline bank sales & bank customer journey' 
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'MarketingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesEnterprise')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'ServiceEnterpriseSoftkey')
	 THEN 'bpmonline sales enterprise & marketing & service enterprise' 
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'MarketingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesEnterprise')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'CustomerCenterSoftkey')
	 THEN 'bpmonline sales enterprise & marketing & customer center' 
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'MarketingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesCommerce')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'CustomerCenterSoftkey')
	 THEN 'bpmonline sales commerce & marketing & customer center' 
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'MarketingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesTeam')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'CustomerCenterSoftkey')
	 THEN 'bpmonline sales team & marketing & customer center' 
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'MarketingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesTeam')
	 THEN 'bpmonline sales team & marketing'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesTeam')
	 THEN 'bpmonline sales team'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesCommerce')
	 THEN 'bpmonline sales commerce'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesEnterprise')
	 THEN 'bpmonline sales enterprise'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name Like 'MarketingSoftkey%')
	 THEN 'bpmonline marketing'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name = 'CustomerCenterSoftkey')
	 THEN 'bpmonline customer center'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name = 'ServiceEnterpriseSoftkey')
	 THEN 'bpmonline service enterprise'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'Studio%')
	 THEN 'bpmonline studio'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'Lending%')
	 THEN 'bpmonline lending'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'BankSalesSoftkey%')
	 THEN 'bpmonline bank sales'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'BankOnboardingSoftkey%')
	 THEN 'bpmonline bank customer journey'
	 ELSE  '?' END
 
SELECT @Product Product, @ConfigurationVersion Version, @PrimaryCulture Localization
END

BR,

Bhoobalan Palanivelu.

Bhoobalan Palanivelu,

Im using PostgreSQL - All MSSQL syntax checkers ive tried also says this syntax is wrong and I cant seem to get anything that will run from this, I cant find any conversions that work manually and ive tried using online converters too

None of the syntax works, could you please be more specific in what I can do to get it working

If you scrolled slightly further down the page you got that code from you'd have seen me commenting that it doesnt seem to work.

Hello,



Please use the following script:

 

CREATE OR REPLACE FUNCTION "GetInstallPkgInfo"()

    RETURNS TABLE (

        "Product"              VARCHAR(250),

        "ConfigurationVersion" VARCHAR(250),

        "PrimaryCulture"       VARCHAR(250)

    )

AS $$

DECLARE

    Product VARCHAR(250);

    AppName VARCHAR(250) = 'creatio';

    UseAppName BOOL = FALSE;

    ConfigurationVersion VARCHAR(250);

    PrimaryCulture VARCHAR(250);

    SysAdminUnit_AllUsers UUID = 'A29A3BA5-4B0D-DE11-9A51-005056C00008';

    HasBankSales BOOL;

    HasBankCustomerJourney BOOL;

    HasLending BOOL;

    HasMarketing BOOL;

    HasSalesEnterprise BOOL;

    HasSalesCommerce BOOL;

    HasSalesTeam BOOL;

    HasServiceEnterprise BOOL;

    HasCustomerCenter BOOL;

    HasStudio BOOL;

    HasAlmPortal BOOL;

    HasAlmProxy BOOL;

BEGIN

    SELECT

        ssv."TextValue"

    INTO ConfigurationVersion

    FROM "SysSettingsValue" ssv

    INNER JOIN "SysSettings" ss ON ss."Id" = ssv."SysSettingsId"

    WHERE ss."Code" = 'ConfigurationVersion'

        AND ssv."SysAdminUnitId" = SysAdminUnit_AllUsers;

    SELECT

         c."Name"

    INTO PrimaryCulture

    FROM "SysSettingsValue" ssv

    INNER JOIN "SysSettings" ss ON ss."Id" = ssv."SysSettingsId"

    INNER JOIN "SysCulture" c ON c."Id" = ssv."GuidValue"

    WHERE ss."Code" = 'PrimaryCulture'

        AND ssv."SysAdminUnitId" = SysAdminUnit_AllUsers;

    --region check root packages

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'BankSalesSoftkey%') THEN

        HasBankSales = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'BankOnboardingSoftkey%') THEN

        HasBankCustomerJourney = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'Lending%') THEN

        HasLending = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'MarketingSoftkey%') THEN

        HasMarketing = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'SalesEnterprise') THEN

        HasSalesEnterprise = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'SalesCommerce') THEN

        HasSalesCommerce = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'SalesTeam') THEN

        HasSalesTeam = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'ServiceEnterpriseSoftkey') THEN

        HasServiceEnterprise = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'CustomerCenterSoftkey') THEN

        HasCustomerCenter = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'Studio%') THEN

        HasStudio = TRUE;

    END IF;

    

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'Environments') THEN

        HasAlmPortal = TRUE;

    END IF;

    

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'TeamCityIntegration') THEN

        HasAlmProxy = TRUE;

    END IF;

    --endregion

    SELECT

        CASE

            WHEN HasBankSales AND HasBankCustomerJourney AND HasLending AND HasMarketing

                THEN 'bank sales & bank customer journey & lending & marketing'

            WHEN HasBankSales AND HasBankCustomerJourney

                THEN 'bank sales & bank customer journey'

            WHEN HasSalesEnterprise AND HasMarketing AND HasCustomerCenter

                THEN 'sales enterprise & marketing & customer center'

            WHEN HasSalesEnterprise AND HasMarketing AND HasServiceEnterprise

                THEN 'sales enterprise & marketing & service enterprise'

            WHEN HasSalesCommerce AND HasMarketing AND HasCustomerCenter

                THEN 'sales commerce & marketing & customer center'

            WHEN HasSalesTeam AND HasMarketing AND HasCustomerCenter

                THEN 'sales team & marketing & customer center'

            WHEN HasSalesTeam AND HasMarketing

                THEN 'sales team & marketing'

            WHEN HasSalesEnterprise

                THEN 'sales enterprise'

            WHEN HasSalesCommerce

                THEN 'sales commerce'

            WHEN HasSalesTeam

                THEN 'sales team'

            WHEN HasMarketing

                THEN 'marketing'

            WHEN HasServiceEnterprise

                THEN 'service enterprise'

            WHEN HasCustomerCenter

                THEN 'customer center'

            WHEN HasAlmPortal

                THEN 'alm studio'

            WHEN HasAlmProxy

                THEN 'alm studio proxy'

            WHEN HasStudio

                THEN 'studio'

            WHEN HasLending

                THEN 'lending'

            WHEN HasBankSales

                THEN 'bank sales'

            WHEN HasBankCustomerJourney

                THEN 'bank customer journey'

            ELSE '?'

        END

    INTO Product;

    IF (UseAppName = TRUE) THEN

        Product = CONCAT(AppName, ' ', Product);

    END IF;

    RETURN QUERY (

        SELECT

            Product              AS "Product",

            ConfigurationVersion AS "Version",

            PrimaryCulture       AS "Culture"

        );

END;

$$ LANGUAGE plpgsql;

SELECT

    "Product",

    "ConfigurationVersion",

    "PrimaryCulture"

FROM "GetInstallPkgInfo"()

Cherednichenko Nikita,

This is the best solution for PostgreSQL, thanks!

Hello,



A large number of business rules on a page can affect the speed of its loading, as the size of the object increases.

Two or three rules will not make any obvious changes to the page's performance. While a larger number of complex rules can actually affect the download speed.



We recommend that you contact our support team if you think that the page's performance is too slow, even despite the number of configured rules. (support@creatio.com)

Pavlo Sokil,

is it the same for business processes per object?

Heather Mahley,

Good afternoon,

The situation is different with business processes.

 

Complex processes affect not only a specific section, but also the performance of the system as a whole.

 

Therefore, we do not recommend running a large number of complex business processes at the same time, and we recommend optimizing them by removing unnecessary elements from them.