Creatio no longer responds

Dear mates,

We are facing a problem since we are using Creatio (2019).

Occasionally, while in use, Creatio stays loading and becomes unresponsive.
If we open a new tab Creatio remains inaccessible.
We have to close the browser and reopen it to be able to access it again.

Currently we are using Chrome but the problem also happened with Firefox.

Do you also encounter this problem ?

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Hello, 

Please contact our support team (support@creatio.com) for further investigation. 

Best regards,
Bogdan
 

Bogdan,

Hello Bogdan,

I allready open several tickets without any solution.

I would like to know if other users of Creatio encounter or have encountered this problem.

I will open a ticket today with the timestamp of the problem.

Thank you,
Nicolas

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