Hello community,

 

Is there any way how to check what happened with test emails? 

 

I'm wondering because I have a strange situation when for one template I successfully receive message while for another I don't. And my intention is to somehow check whether test email was actually sent or it wasn't due to, in particular, some internal errors in template (I imported the template as a html code, maybe there are some invalid tags that doesn't allow to create message properly)

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Question

I can send/receive emails from Creatio, but Test email (email template) with the same sender always returns

please help.

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Hello!

 

Mailbox synchronisation functionality and bulk email sending functionality are different and not connected to each other. 

 

Check if your email was verified and that the template you are using is saved without errors, bulk email should be in Planing status, not in Draft. 

 

Best regards,

Angela

Angela Reyes,

I am experiencing the same problem, sender validation fails when I try "Test email".

Email was saved with no errors.

when I try to add a sender domain I receive the message

please help

Regards,

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