I have three edit pages for Opportunity section, and I would like to replicate the Confidence Level block from the out-of-the-box edit page to the other two pages I created. I have attempted to copy and paste the block, but I am encountering some issues. Could you please advise me on how to proceed or provide me with any necessary instructions?. 

TIA

Like 1

Like

1 comments

Hello,



It could be achieved only by development. 



This post could be helpful for you.

Show all comments

Hi,

 

I am experiencing the following problem:

After modifying a field (its name, the source of the lookup, or adding a new field) in the Page Designer I hit the SAVE button, but the page freezes and after a while, I get an error message from the browser saying that the page is not answering, and I can either wait or close the tab. Waiting doesn't help, and every tab I am logged in to the Creatio environment crashes as well. It doesn't work in a different browser either.

 

This error occurs for some objects but not for every object. I cannot identify any difference between working and non-working objects that could cause this problem.

 

Any idea what should I check? Did anyone experience this phenomenon?

Like 0

Like

3 comments

I have not, is there any errors in the console?

keith schmitt,

 

Please contact our support team - support@creatio.com

keith schmitt,

No, the console freezes with the browser. I have contacted the support team.

Show all comments

Hi all,

 

In Freedom UI (and possibly 7.x), you are unable to use the "open new record"  button from a record page of an object where the user only has read only access. To me this doesn't really make sense and I'm hopeful there is a way around it? 

 

For example, the user has read only access to "Account", but the user has write access to "Contact". On the Account page there is a list of contacts (detail) with the button to add new. 

 

The user has the permissions to add this contact, but the system says permissions do not exist to edit object "Account" - even though the user is not editing the object account - it is simply trying to open the new record page for Contact. 

 

Am I missing something here? 



Thanks!

Like 0

Like

2 comments

Hi Harry,

 

I wasn't able to reproduce the issue on the 8.0.7 version, therefore we recommend updating your application to the latest version.

Thanks Bogdan, yes it looks like it was a bug which is now fixed. 

Show all comments

Hi,

 

I am trying to open a new webpage from a button onclick action. I saw this feed:

https://community.creatio.com/questions/how-open-new-webpage-button-onc…

 

I'm very new in Creation so I tried to replicate it on a page definition. What's wrong with the following code:

 

define("UsrPage_bwxynuo", /**SCHEMA_DEPS*/[]/**SCHEMA_DEPS*/, function/**SCHEMA_ARGS*/()/**SCHEMA_ARGS*/ {

    return {

        methods: {

            openWindow: function() {

                 var path = this.get("https://fr.wikipedia.org");

                 window.open(path, '_blank');

             }

        },

        viewConfigDiff: /**SCHEMA_VIEW_CONFIG_DIFF*/[

            {

                "operation": "insert",

                "name": "Button_w36eyol",

                "values": {

                    "itemType": Terrasoft.ViewItemType.BUTTON,

                    "click": {"bindTo": "openWindow"},

                },

                "parentName": "MainContainer",

                "propertyName": "items",

                "index": 0

            }

        ]/**SCHEMA_VIEW_CONFIG_DIFF*/,

        viewModelConfig: /**SCHEMA_VIEW_MODEL_CONFIG*/{}/**SCHEMA_VIEW_MODEL_CONFIG*/,

        modelConfig: /**SCHEMA_MODEL_CONFIG*/{}/**SCHEMA_MODEL_CONFIG*/,

        handlers: /**SCHEMA_HANDLERS*/[]/**SCHEMA_HANDLERS*/,

        converters: /**SCHEMA_CONVERTERS*/{}/**SCHEMA_CONVERTERS*/,

        validators: /**SCHEMA_VALIDATORS*/{}/**SCHEMA_VALIDATORS*/

    };

});

Like 0

Like

2 comments
Best reply

Hello,

From the code you posted, you're using the newer type of page (Freedom UI), but how you wired up the click of the button to call your method is how you do this on the older classic pages. To wire up the click of your button execute your own code, see this article: https://customerfx.com/article/adding-a-button-to-execute-custom-code-o…

Ryan

Hello,

From the code you posted, you're using the newer type of page (Freedom UI), but how you wired up the click of the button to call your method is how you do this on the older classic pages. To wire up the click of your button execute your own code, see this article: https://customerfx.com/article/adding-a-button-to-execute-custom-code-o…

Ryan

Thank you very much Ryan

Show all comments

Hello everyone, I'm looking for a way to integrate information about an appointment, such as the date and time, into my email template. I have set up the email to be sent automatically when an appointment is scheduled, but I'm having trouble incorporating macros. Can anyone help?

 

Like 0

Like

2 comments

Hello,

 

Please find the instructions on macros creation in this Academy article.

Mira Dmitruk,

Thank you for your response, I will check if I can find my answer in the document.

Show all comments

Hello Everyone,



I was trying to update my Local Deployed Creatio from version8.0.4.1870 to  Version 8.0.6.3522 but after runnig the downloader file in Powershell it is showing error .

Also when i tried the same with version 7.8.0.3374 it is showing updates till 7.17 only.

I am following the update guide from Documentation . Please Advise What to do.

Like 0

Like

6 comments

smit suthar,



What is the error that you face during the update?

Hi smit suthar,



We recommend updating to the latest release version of 8.0.6.3597 or to 8.0.7

 

Please contact support team to get the necessary scenarios and files

 

Bogdan,

how can i proceed now ? 

Do i need to contact support team for this version update

can you please Clearify. 

smit suthar,

 

Yes, please support team to get the necessary files for update.

Bogdan,

ok thanks

 

Show all comments

Hello everybody!

I am trying to inactivate the ootb dcm case for the opportunity object, as we have created 2 dcm cases of our own. But anything that I have tried was unsuccessful. When transferring the package from testing environment to pre production environment, even though I can find our custom dcm cases, the ootb dcm is set for all records.

How can I achieve this?

Thank you.

Like 1

Like

2 comments

Hello Maria, 

 

Please check the below thread where the similar question have already been discussed:

https://community.creatio.com/questions/retain-active-state-dcm-differe…

Please let us know in case of additional questions. 

 

Best regards,

Anastasiia

Anastasiia Zhuravel,

Hi Anastasiia, thank you for your reply. Both dcm are set on the same column. What else can I do?

Show all comments

We are trying to deploy Global Search service in kubernetes environment but globalsearch-web-indexing-service is failing in CrashLoopBackOff. Do we need repository access to set up the current version of the global search service?

If yes, how can we achieve that. Do we need separate license for it?



We are following the documentation https://academy.creatio.com/docs/8-0/user/on_site_deployment/containerized_components/global_search_shortcut/global_search

 

 

Like 0

Like

2 comments

Hi,

 

I asked Creatio's support and they provided access to their repository.

 

BR,

Robert

Hi Sabin,

 

as for now, you need to contact the Creatio Support team in order to get access to the files for the services such as Global search.

Please, don't hesitate to send an email to support@creatio.com.

 

Regards,

Gleb.

Show all comments

It is possible to remove 2 decimal after comma?

Like 0

Like

2 comments

Hello, 

 

It's not possible to remove zeros after the decimal point without changing the type of the column in the DB. 

If there is some data stored in the column - we strongly don't recommend changing the data type of this column since data can be lost.

But if it is absolutely new column - you can change the data type.

 

Best regards,

Anastasiia

Anastasiia Zhuravel,

Okay thank you 

Show all comments

Show a button if the selected entry has certain conditions ("Test.Lookup == Test 1")

 

Example

Card: Lead

Lookup: Stage Lead

value: one of the stages

 

 

diff: /**SCHEMA_DIFF*/[           

               {

                  "operation": "insert",

                "name": "NewButton",

                "values": {

                    "itemType": 5,

                    "style": "red",

                    "caption": {"bindTo": "Resources.Strings.NewButtonCaption"},

                    "click": {"bindTo": "onProcess1"},

                    "enabled": true,

                    "visible": true,

/**How to Show/Hide the custom button

                    

                        "classes": {

                        "textClass": [

                            "actions-button-margin-right"

                        ]

                    }

                },

                "parentName": "ActionButtonsContainer",

                "propertyName": "items",

File attachments
Like 0

Like

1 comments

Hello,

To do this, you'll do the following: 

  1. Add a boolean attribute
  2. Bind the boolean attribute to the visible property of the button
  3. Set the attribute to true/false to show/hide the button as necessary

You can see an example of this here: https://customerfx.com/article/how-to-enable-or-disable-a-field-on-a-pa…

Ryan

Show all comments