Hello,

I have a client who frequently uses the email template designer and we have a situation where between two templates the cog-icon in upper right corner of the block acts differently and I dont know why.

In one template the cog, once pressed, opens up the following menu allowing to align the block across the designer to left, center or right:

In another template where I push the same cog-icon I cannot get any menu to show up and I find no other way to align the main block either. All new templates I create also have the same problem of not seeing any menu pop up when pressing the cog-icon.

Do you know what could be the cause of this difference?

All the best,

Per Näsström, Chessit

I have tried to retieve the Object in OData. but it shows internal exception with following message. I have already deleted the column Name PhoneNumber.

The EDM instance of type '[Terrasoft.Configuration.OData.ContactInformation Nullable=True]' is missing the property 'PhoneNumber'.",

Good Morning,

We are trying to export an excel file with macro in it.

After installing IntExcelExport we manage to extract the date we need in an excel file.

We wanted to do the same with an excel template containing a macro.

We could not do that, the upload to Creatio of the sample file does not produce an error but it generate a corrupt file.

it is very easy to reproduce the issue:

1-You need to install the add-on  IntExcelExport.

2-Create a new Custom extraction.

3-Inport an excel template with macro in it (Microsoft Excel Macro-Enabled Worksheet (.xlsm) or Microsoft Excel 97-2003 Worksheet (.xls)).

4-Try to generate any king of report (the generated file will be corrupted and will not open)

Could you help us please to manage to generate a excel file with macro in it.

Should we use another product?

Thanks.

Best Regards.

Yassine

Hi, community,

I am getting this error message when adding a new object to the "List of Objects Available for portal Users" Lookup.

I am attempting to set default Access Rights for new emails (inbound and outbound) for my Sale Department users.  Essentially, I want to ensure that all Sales Department members have Read Access to all emails generated by their department colleagues.

I use the Object Permissions UI page, setting the values for EmailDefRights.  I add my email profile as Record Author under the Use Record Permissions, set User or role who obtains permissions to Sales Department (user group), and check Grant Read access.  When I go to Apply the new setting, and request to change existing records, I get the following error:

"Object reference not set to an instance of an object."

And I cannot even leave the settings page.

What am I doing wrong?

BTW, I also tried this action on the Email message Permission, but nothing seems to happen.

I created a custom web service to accept xml from one of our lead aggregators. However, it is not deserializing the request body, and all I get in response is a Null Object Reference error. Am I missing something?

My custom web service:

namespace Terrasoft.Configuration.UsrMyLeadImportNamespace
{
    using System.Collections.Generic;
    using System.IO;
    using System.Xml;
    using System;
    using System.Runtime.Serialization;
    using System.ServiceModel;
    using System.ServiceModel.Activation;
    using System.ServiceModel.Web;
    using System.Xml.Serialization;
    using Core;
    using Core.DB;
    using Terrasoft.Web.Common;
 
    [XmlSerializerFormat]
    [ServiceContract]
    [AspNetCompatibilityRequirements(RequirementsMode = AspNetCompatibilityRequirementsMode.Required)]
    public class UsrMyLeadImport: BaseService
    {
		private SystemUserConnection _systemUserConnection;
		private SystemUserConnection SystemUserConnection
		{
			get
			{
				return _systemUserConnection ?? (_systemUserConnection = (SystemUserConnection)AppConnection.SystemUserConnection);
			}
		}
		// Service operation.
		[OperationContract]
		[WebInvoke(Method = "POST", RequestFormat = WebMessageFormat.Xml, ResponseFormat = WebMessageFormat.Xml, BodyStyle = WebMessageBodyStyle.Wrapped, UriTemplate = "new")]
		public MyResponse New(LeadInformation leadInformation)
		{
			var response = new MyResponse();
			response.ResponseStatus = "Tracking Number is => " + leadInformation.TrackingNumber;
			return response;
		}
	}
 
 
	[XmlRoot(ElementName = "LeadInformation")]
	public class LeadInformation
	{
		[XmlElement(ElementName = "TrackingNumber")]
		public int TrackingNumber { get; set; }
 
	}
 
	[DataContract(Namespace = "")]
	[Serializable]
	public class MyResponse
	{
		[DataMember]
		public string ResponseStatus { get; set; }
	}
}

Request Body:

<LeadInformation>
    <TrackingNumber>12345</TrackingNumber>
</LeadInformation>

I would like to replace the action on the Green phone when it is clicked in leads and Oppos. I added a menu item for the action , but want the green button to doo the same action instead of what it does by default. What is the best way to do that?

Thank you

Hi community,

I have a standard package and would like to migrate it to the new assembly-type package.

I know it is possible to move a single package element to another package, but I have never done it.

Do you have any suggestions?

Hi community,

Some of our new orders (usually the maintenance orders) need to include some existing products in other orders (the previous maintenance orders or new purchase order) of the same account. I want its behavior like in adding product in order page (all products from another specified existing order were listed already, you can just edit multiple records and save), then these "selected products" (with quantities>0) will be added to this new order.

Thanks in advance.

Andrew

Does anyone know if it is possible to get the Calculated Metrics Marketplace app, to work on Freedom UI? 

https://marketplace.creatio.com/app/calculated-metrics-creatio