I have a requirement to use the files uploaded to an account record in an AI skill. I tried with multiple prompts but everytime it says no files are found for the account record. I even mentioned to get the files from AccountFile(that's where the files are being saved when uploading files using attachments section) but still no luck.
Has anyone tried this? I didn't find any documentation related to this.
I am creating an AI Skill which will deal with the attachments of a record. I want to send the attachments content of a record(Ex: Account) to the skill. Is there support for this natively or I need to do it manually - like reading all the attachments of the record, extracting the content of each file using a third party library like iTextSharp, PdfSharp?
there is a pre-configured skill available to work with documents - General document handling but its not able to identify the attachments in an account record.
