Auto updated DCM/case for all records

Hi Everyone,

image showing update dcm button

We changed our DCM structure/case.

However it seems we need to manually click on the refresh button for all records.

Is there an automatic or a SQL method to update the DCM for all records.

Thanks

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1 comments

Hello Rohith,

After reviewing your inquiry, I would like to inform you that, unfortunately, it is currently not possible to update all existing DCM records to the newly created DCM version in bulk. At this time, the case version can only be changed manually for each record individually.

However, a request has already been submitted to our R&D team to evaluate and potentially implement this functionality in a future release.

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