Hi Community,
I was in the process of setting up a new AI skill in Creatio, with the intention of extracting the content of a document and populating it into an unlimited-length text field on the Contact Form Page.
While the prompt was structured correctly (presumably), the AI consistently responded as if it couldn't locate the file in the attachments. I verified that the file is indeed uploaded and accessible, yet the issue persists.
Could you please advise whether file extraction via the AI skill is currently supported in this context? If so, how would you recommend structuring the prompt or configuring the action to ensure proper file recognition and extraction?
Thank you in advance for your guidance.
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Hello,
We have clarified the information with our development department and unfortunately, at the moment Creatio Ai does not work with files.
This functionality is indeed in the development plans. However, only from about 8.3.2+ version of the product.
As a workaround, you can parse the files and provide them to the model in text form so that it can work with them. You can try to achieve this through third-party services or using development methods in Creatio. For example, you can try to parse a text format file as follows:
However, unfortunately, we do not have ready-made solutions at the moment.
Best regards,
Ivan