Hi Community,

On change of a specific field's value, the case should be updated automatically without any user interaction or confirmation needed to replace the case.

I want the case to be automatically replaced based on its condition.

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Hello,

Any updates on the issue I'm currently facing?

 

Thanks

Hello!
 


This is basic system functionality—if a DCM has previously been used in requests (or other areas) and work has already been done in it, the system does not update it, as it may not be necessary for the user. Therefore, on the left side, you’ll see an icon that first prompts for confirmation to apply changes for the current request.

Regards,
Orkhan

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Hi team!

 

The progressbar is currently changing how many stages show, based on the screen size. 

 

If you check the images below, wider screens are showing all stages and at certain point is reducing to current and next stage. 

 

 

 

Is it possible to tweak at which width length is doing this change? or remove this behavior at all forcing the breadcrum to show all items?

 

Thanks!

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Hello,
 

Thank you for your question.


Currently, this behavior is not adjustable, but we will keep you informed of any updates on this feature. We've registered your request with our R&D team to explore the possibility of customizing the progress bar’s stage visibility based on screen width in future releases.


Best regards,
Ivan

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Hi Community,

We want to change the case automatically when the value of the corresponding field for the records changes.

With current version it needs an additional confrimation from user.

Is there any coding example?

Sasori

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Hi Community,

Any update regarding this functionality?

Sasori

Hi Community,

Any update on this?

Sasori Oshigaki,


Hello, 

Stage can be changed using the business process triggered on a field modification. The process should change the status of the record to the desired one. As a result the progress bar status will be also changed. There is no development in it, a simple business process is needed.

Documentation that may help you: 

https://academy.creatio.com/docs/8.x/no-code-customization/bpm-tools/business-process-setup/process-designer

Regards,
Orkhan

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Hello community,



Is it possible to add several independent DCM case in Opportunity?

Are there alternatives on the marketplace?

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Hi!



Unfortunately, there is no such possibility now. We have registered a request for the development team to consider adding this option in future updates. 



Best regards, 

Anton

Hello!

Unfortunately, there are no approximate timelines for implementing the functionality. 
However, you might be interested to know that we have the functionality to change DCM conditions on the pages.

We would also appreciate it if you could provide more details about the business task you plan to implement.

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Hello Community,

I have a requirement of different colors to show in the progress bar of lead section. As if the stage is Qualification it needs to be in yellow, if its in nurturing it needs to in different color? How can we achieve this. Can anyone help ?

 

Thanks in advance 

 

Best Regards 

Yasaswini I

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Greetings,



Unfortunately, we do not yet have an out of the box solution for such a request, hence we have registered an idea for our R&D team to further implement such feature in our future versions.

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