7.18 | Community Creatio

"No address found" error when sending email using explicit email credentials

15:18 Nov 01, 2021

Hi! Version 7.18.3

We configured email sending using explicit email credentials (as described here https://academy.creatio.com/documents/technic-sdk/7-16/sending-emails-u…)

When trying to send test email error "No address found" is received:

All required parameters for credentials config are set. Those parameters were tested (email address added in Your profile => Email accounts => New and test email sent)

Can you help with this issue?

Thanks!

3 comments

16:47 Nov 01, 2021

Hi,

According to the stack of the error the problem is in the email recipient email address that can be missing during the process execution...MoreLess

17:32 Nov 01, 2021

Oscar Dylan,

thanks for the suggestion. I made sure that all parameters that are specified in guige as required are passed. Specifically when...MoreLess

17:40 Nov 01, 2021

Юлія Дяків,

You can debug the server code and the article I sent previously describes how to connect to the server code and how to connect...MoreLess

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Service_Creatio

Portal user is redirected to PortalMainPageModule when following direct link

14:36 Oct 29, 2021

Hello team!

Verison 7.18.3.

We have a strange behaviour for case, when portal user follows direct link to record that has no section- it's redirected to PortalMainPageModule. (not even to Home page that is set for current user). No errors in console.

EntitySchema for mentioned...MoreLess

9 comments

Roman Rak

17:06 Nov 02, 2021

Hello,

Hope you're doing well.

If I understood your question correctly, it seems there is some issues with permissions, on this demand we...MoreLess

17:15 Nov 02, 2021

Roman Rak,

thank you for your unswer. We did all that, but the issue wasn't resolved. This seems line an issue with routing. Can you help with...MoreLess

Roman Rak

17:35 Nov 02, 2021

Юлія Дяків,

Thanks for your prompt response.

It's still a bit unclear what you mean under "when portal user follows direct link to record...MoreLess

09:12 Nov 03, 2021

Roman Rak,

when I say "when portal user follows direct link to record that has no section" I mean that this linl is link to edit page of detail...MoreLess

Roman Rak

19:30 Nov 03, 2021

Hello Юлія,

Thank you for rephrasing the issue description.

At first, in case you are on the record page (let it be Activity page) trying...MoreLess

20:16 Nov 03, 2021

Roman Rak,

thanks for taking time to explain all those details.

But the case is that user has all rights that he needs to see this record. Portal...MoreLess

Nataliia

21:38 Nov 08, 2021

Hi, I have the same issue. This PORTAL user has the all access rights and in v.7.14 can open url. But after update to v.7.18.3 - redirect t...MoreLess

Nataliia

21:38 Nov 08, 2021

Roman Rak

22:09 Nov 08, 2021

Hello,

If the issue appeared after the upgrade to the latest version, we suggest checking upgrade logs as far there could appear some issues...MoreLess

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Development

Studio_Creatio

Develop in file system mode not updates in Creatio

Massimiliano Mazzacurati

19:51 Oct 27, 2021

I configured my local Creatio environment to work in file system mode and setup Visual Studio 2019 as described in Creatio documentation.

I Created a package from Creatio UI setting to be compiled in a separate assembly.

I see that in Pck folder the Package folder has been created with a visual studio...MoreLess

1 comments

Danyil Onoprienko

11:41 Nov 03, 2021

Dear Massimiliano,

Thank you for your question!

We have checked this information with our developers and they have confirmed that there i...MoreLess

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XMLParseError

Button

Business Process

XML parse error: not well formatted after calling a business process via button

18:27 Oct 26, 2021

Hi community,

I try to trigger a business process that take one argument when I click on a button. When I click on my button the pop-up (as defined in my code below) shows up but I have an error via the console in chrome dev tools.

Here is the error that occurs (XML parse error: not well formatted):

...MoreLess

7 comments

19:23 Oct 26, 2021

Hello Julien,

Please find this request in the network tab of the browser and send the complete response to this request. Also what is...MoreLess

12:40 Oct 27, 2021

Oscar Dylan,

The button send a POST request.

Request (json) :

{
  "collectExecutionData": true,
  "parameterValues": [
    {
      "name":...

12:44 Oct 27, 2021

Julien Gunther,

This error somehow prevents the data from saving or something is not working in the system when you receive this error to the...MoreLess

13:15 Oct 27, 2021

Oscar Dylan,

This prevents the data from being saved correctly. The newly created object is saved but it is an empty object. No data is saved...MoreLess

19:00 Oct 27, 2021

Julien Gunther,

Issues like this are not possible to be solved in the community. Please share the backup of the app if this is deployed locally...MoreLess

Cheng Gong

13:32 Oct 28, 2021

Julien Gunther,

Could you go to the process library, select your business process and click the property. In the open page, check the "Trace...MoreLess

09:26 Nov 05, 2021

Cheng Gong,

Sorry for my late reply,

I checked the trace, the contactId has been defined successfully. I have no trace for the formulas, only...MoreLess

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Button

DataGrid

section

Add button to DataGrid on active row

https://community.creatio.com/questions/alteradd-row-buttons-newly-crea…

12:11 Oct 26, 2021

Hi community,

I'd like to add button on a active row in a data grid :

For that I found posts on the community that explain how to achieve that :

https://community.creatio.com/questions/add-button-row-section

https://community...MoreLess

2 comments

Best reply

13:07 Oct 26, 2021

Hello Julien,

I've used the following approach:

define("ContactSectionV2", ["ContactSectionV2Resources"], function(resources) {
	return...

"View in browser" link for emails

Show all comments (1)

Kavian Abhari

06:00 Oct 26, 2021

Hi folks,

Does Creatio have the ability to link email templates to the web-hosted version of them? The use case is to help recipients who either can't view HTML emails, or have image downloading switched off, to view the full version of an email.

9 comments

Roman Rak

07:01 Oct 26, 2021

Hello Kavian,

Sorry for re-asking, but could you please provide more examples or re-phrase the request?

Thank you in advance.

Best regards,

Roman

Kavian Abhari

15:56 Oct 26, 2021

Hi Roman,

This feature is a small piece of hyperlinked text usually found in the header of an email to offer the recipient an online version...MoreLess

Danyil Onoprienko

11:50 Oct 28, 2021

Kavian Abhari,

Thank you for specifying!

The only solution on how to make a link in the template is to input that link to the text.

You can...MoreLess

Kavian Abhari

16:24 Oct 28, 2021

Thanks Danyil,

actually what we are looking for is not how to add link to the email body, and more where that link leads us.

The question is...MoreLess

Danyil Onoprienko

17:30 Oct 28, 2021

Dear Kavian,

Thank you for your question!

We have checked this option with our RnD and they have advised us that currently there is no such...MoreLess

Yuriy Konstantinov

12:48 Nov 16, 2021

I'll try to explain. We have the same question. The question is not to store each email instance sent, because they are the same per email template...MoreLess

Anastasiia Zhuravel

14:41 Nov 21, 2021

Yuriy Konstantinov,

Hello!

Sorry for a delayed reply! Unfortunately, as of now, there is no such basic functionality.

For this...MoreLess

Stefano Bassoli

15:26 Apr 22, 2022

Anastasiia Zhuravel,

Hi Anastasiia,

Does the html page generated by ElasticSearch have an expiration date?

Is it possible to know what "macros"...MoreLess

Stefano Bassoli

22:17 May 02, 2022

Stefano Bassoli,

I've found this article on ElasticEmail How to use merge fields | Elastic Email Help Center

Show all comments (8)

pop up

7.18.4

How to get Popup element to consistently display

20:13 Oct 25, 2021

We have several processes using the popup element addon (https://marketplace.creatio.com/template/popup-element-business-processes). The popup does not consistently display. I can see the process runs correctly and shows the popup should display but it does not actually display in the UI in a Creatio hosted 7.18.4 environment.

In comparison, on a locally hosted instance of 7.18.2.1236, the popup does consistently display.

Please advise how we can get popups to consistently display.

9 comments

Ivan Leontiev

16:56 Nov 09, 2021

Hello Melanie,

Please keep the following best practices in mind when working with the popup element:

1. We recommend using the element after...MoreLess

22:21 Nov 18, 2021

Hi Ivan,

We are following the best practices. Here is a screen shot of the successfully executed process (though popup did not display)...MoreLess

Marijana Veljkovic

10:10 Dec 01, 2021

Hello,

I am also having this problem with this popup element, same situation, element does not consistently display. It is also situation that...MoreLess

Marijana Veljkovic

13:14 Dec 01, 2021

Hello again,

Just found out solution for my problem. The problem was with the WebSockets ( there were not working on this cloud system). When...MoreLess

Susan Samara

17:31 Feb 08, 2022

I am trying to utilize this plugin and am having the same problem. The process log shows that it run, but nothing appears on the front end for...MoreLess

19:33 Mar 16, 2022

Has anyone found a solution for this yet? We are still experiencing inconsistent popups in a cloud environment.

23:18 Apr 25, 2022

Still looking for a solution on this. Please advise.

22:42 Jul 08, 2022

This is happening again for us. Any updates yet?

Eugene Vorobiov

12:46 Jul 20, 2022

Hi to all,

I recommend checking your browser extensions. Some of them, ad blockers in particular, could block pop-up windows in Creatio

Show all comments (8)

custom button

trigger business process

Trigger business process (client side) from button

13:09 Oct 25, 2021

Hi community,

I try to trigger a business process from a custom button. I in the post that I need the ProcessModuleUtilities to achieve that. Here is my code :

define("MTF_Candidat1Page", ["MultiChoiceMixin", "ProcessModuleUtilities"], function(ProcessModuleUtilities) { 
	return {
		entitySchemaName...

2 comments

Best reply

Cheng Gong

13:21 Oct 25, 2021

Hi Julien,

Could you change your schema definition as the following (swap "MultiChoiceMixin" and "ProcessModuleUtilities")?

define("MTF_Candidat1Page"...

Show all comments (1)

excel

devlabs