We are using the devlabs Excel Reports Builder add-on and since the Creatio upgrade to Version 7.17 or 7.18 it is not possible anymore to upload templates. The upload in itself seems to go well as there is no error message indicating otherwise. But the checkbox "Template uploaded" is not set to True and after generating the report it is obvious that the template was not uploaded because none of the uploaded changes are in the generated report.

Hello, i have to move one field from a section detail tab to another tab, how can i do that?

Regards,

What is the font on the Cases processing tab? can it be configured by the user? When we send emails via template, we use arial, but shown on the processing time it seems to change to Times New Roman. Can this be configured?

Hi!

Verison 7.18.3. We have process build on object:

In this procees there is a start poin tthat is no longer needed, but I do not see a possibility to delete it (I was able to delete related Script taks though) :

I tried to deactivate Event taht was catched in this start point - but that didn't remove the start point itself.

Please, advice how to remove this element? 

Thanks!

Hi Community!

Is there a way to prevent users from logging into the system?

For example if we do maintenance, deployments or have to restart the system?

Thanks,

Robert

Hi community,

I installed the multichoice package from the marketplace and I created a combobox but for some reason I'm not able to save the data once I filled the created combobox.

Here is my schema :

define("MTF_Candidat1Page", ["MultiChoiceMixin"], function() {
	return {
		entitySchemaName: "MTF_Candidat",
		attributes: {
			"UsrComboBox": {
				"dataValueType": Terrasoft.DataValueType.LOOKUP
			},
		},
		mixins: {
			MultiChoiceMixin: "Terrasoft.MultiChoiceMixin"
		},
		methods: {
			init: function() {
				this.callParent(arguments);
				this.mixins.MultiChoiceMixin.init.call(this, arguments);
			},
			getMultiChoiceEntitiesConfig: function() {
				items = {
					UsrComboBox: {
						mainEntitySchemaName: "MTF_Candidat",
						mainColumnName: "Lkp_Francais",
						relatedEntitySchemaName: "MTFcompetenceslinguistiques",
						relatedColumnName: "Name"
					}
				};
				return items;
			}
		},
		...
		diff: /**SCHEMA_DIFF*/[
		...
		{
				"operation": "insert",
				"parentName": "TabMTFInfosCandidatTabLabelGridLayoutd7450211",
				"propertyName": "items",
				"name": "UsrComboBox",
				"values": {
					"className": "Terrasoft.MultiChoiceCombobox",
					"layout": {
						"colSpan": 12,
						"rowSpan": 2,
						"column": 0,
						"row": 0,
						"layoutName": "TabMTFInfosCandidatTabLabelGridLayoutd7450211"
					},
					"bindTo": "UsrComboBox",
					"dataValueType": Terrasoft.DataValueType.ENUM,
					"labelConfig": {
						"caption": "Test ComboBox"
					}
				},
 
			},
		...
		]/**SCHEMA_DIFF*/
	};
});

"UsrComboBox" is an attribute I created in the attributes of this schema.

"MTF_Candidat" is an object that I created in the page wizard.

"Lkp_Francais" is the field ID for a lookup already defined in the page wizard. By default when I created Lkp_Francais, the connected lookup is "MTFcompetenceslinguistiques".

"MTFcompetenceslinguistiques" is a basic lookup with only the inherited fields

It produces this combobox :

The UI part it works fine :

But if I save my object, close it and reopen it, the data previously filled in the combobox are no longer there:

I tried to generate the source code for all the modified schemas in the advanced settings, then I recompiled everything and it still doesn't work.

Do you have any idea what is going on and what I can do to solve this problem?

EDIT : in my getMultiChoiceEntitiesConfig method I tried to change

mainColumnName: "Lkp_Francais"

to

mainColumnName: "Id"

as recommanded in https://marketplace.creatio.com/app/multiple-choice-field-setup-creatio under the installation part and this time when I save my object it just load indefinitely. I tried to change it to "MTFContactCandidat" which is a lookup connected to a Contact object and the result was the same,when I click on save it loads indefinitely.

Best regards,

Julien G.

Why the City, State/Province, and Country fields are not filled for several (18) accounts?

All these accounts have shipping addresses with the city, state, and country filled.

I tried to change a city in address, but that didn't make a change in the Account's City field.

All other accounts (thousands of accounts) have city, state and country filled.

We need the fields to filter accounts.

Hi, I've got a page holding two new checkboxes. If the first checkbox (let's say "A") is marked, the second (let's call it "B") has to be unmarked and the other way around. I set the condition in the rules tab, in the page wizard, and each time I clicked on one of the boxes, the second became unavailable as it was projected. However, clicking on the labels of those boxes allowed for marking both of them! I thought I made a mistake and removed the condition.

Having known that both checkboxes are defined in diff array, I declared two schema attributes controlling if they are enabled/disabled. I also glued to the definition of checkboxes event-handlers in this way that each checkbox has its own click event-handler. Event handlers are defined in the section for methods.

Each event handler is responsible for controlling the state of the second checkbox if the first is marked/unmarked. And this time, it also works like a charm, but only when I click on checkboxes. Again when I click on labels of checkboxes, it's possible to mark both checkboxes at the same time. Moreover, it's impossible to handle click-events from these labels.

If it were "normal" js or ts I would handle that easily. Here, I'm running out of ideas. Could you advise me on how to achieve control on those labels, as well (to be precise, I need to have responsive labels to improve user experience)? What I've done wrong so far?

Hi,

I have a Business Process that creates Leads based on incoming mails. The scenario that creates a problem is- Person- X recommends person- Y and sends a recommendation mail. Now receiving this Mail the BP creates a new Lead. Meanwhile person-Y sends a mail describing His needs, following which the BP gets triggered and creates a new Lead for this mail. Currently both the mail refers to Person-Y, and 2 leads are created for Person-Y.  I need to avoid this duplicate Lead creation. I tried to use "Setup duplicate rules" option, but both mails have different names and email ID.

How to avoid this duplicates Lead creation?

Hi community

When placing the GivenName, MiddleName, and Surname fields on the contact's placeholder card, they found that these fields were incorrectly parsed from Name.

This appears to be happening in ContactGmsFieldConverter.

In Italy is usually found contact with 2 given name or 2 surname,

for example the name Carlo Alberto dalla Chiesa should be parsed

• GivenName: Carlo
• Middle Name: Alberto
• Surname: dalla Chiesa

while the ContactGmsFieldConvert parses the FullName in

• GiveName Carlo
• Middle Name: Alberto dalla
• Surname: Chiesa

How can I disable it ?

I created a business process that takes the values filled in the GivenName, MiddleName and Surname fields, concatenates them together and assigns it to the Name field, but I got the unexpected result.