Hi support

I've installed different addon from the market place.

There are many "marketplace creatio webservice" processes running on the instance

Is there anyone who knows why these business proces exist?

 

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Dear Stefano,



Could you please attach the screenshot once again?



Thanks in advance!



Best regards,

Bogdan

Bogdan,

Hi Bodan,

I've attached the screenshot

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Question

Hi Team,

 

I changed the object permissions from one object.

How can I bind this object permission?

 

Kind regards,

Andreia

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Hello Andreia,

 

You have to erase the current binding in the package to bind the data to the other one.

Data should be bound only once in an application. In order to control the binding process more carefully, we recommend to avoid using the data binding tool and bind data only via SQL scripts binding. 

This way you'll make sure that all data was bound correctly according to your needs. 

 

Also, it's not recommended to bind the access rights to the package. All system administration settings like object permissions, operation permissions, roles, users, licensing must be set up in the production environment directly.

Here's the article with more information:

https://academy.creatio.com/docs/7-16/developer/development_tools/packa…

 

Best regards,

Bogdan

We bind following data in our projects:



Access to objects:  SysEntitySchemaOperationRight

Operations:  SysAdminOperation

Rights for opertions:  SysAdminOperationGrantee



But old data (access rights) are not deleted - you should do this manualy or with sql script.

Thank you both

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Dear community,

 

I have a case where I need to get the section's id that the detail belongs to in detail edit page. While var sectionName: this.get("DetailColumnName"); gives me the code of the section, it would be easier to process logic if I could get the section's Id in SysModule table.



Would appreciate your help!

Thanks

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Hi Shivani,

 

You can initiate the ESQ query on the onEntityInitialized method execution on the edit page of your detail and call the SysSchema table using the detail column name so to get the UId of the section schema and then call the SysModule table to get the module id (the column in SysModule is SectionSchemaUId).

 

Best regards,

Oscar

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Hi,



I have a detail that has been added on an opportunity in code, so I cannot make it read-only with the opportunity designer. How do I set up the code so that make a decimal field in the detail read-only ?



Thanks,



Damien

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Hi Damien,

 

If this is a detail with an editable list simply add this code:

"enabled": false

to the definition of the column that you need to disable (should be added to the detail page schema, not detail schema). So it should look like this:

{
				"operation": "merge",
				"name": "columnName",
				"enabled": false
				}
			},

and refresh the page.

 

Best regards,

Oscar

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Hi community,

 

Is it possible to use the BufferedImportEntity table to import data from an external source, without using the creatio import function?

My idea is to load using a script block  this table and use it as a temporary table.

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Hi Stefano,

 

It's not recommended at all. Please create a section that will be not displayed anywhere and use its table to perform a data import from an external source.

 

Best regards,

Oscar

Oscar Dylan,

Thank you Oscar.

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Hello,



when replying to an email in Creatio, the lookup widget is missing in front of the CC field (the magnifying glass icon).

Can someone confirm this ?

it seems to be a bug...



Regards

Patrice

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Hello Patrice,

 

Thank you for your question!

 

Most probably, this field was replaced (added manually). We kindly suggest approaching our support team via support@creatio.com to have a closer look at the issue. It is hard to determine the root cause without having the access to the system itself.

 

Kind regards,

Anastasiia

Thank you Anastasiia,

i did thought it was an oob feature, it indeed has been added manually..

I'm gonna investigate a bit more about it.



Best regards

Patrice

Update : 

for some reason, in EmailPageV2,  the CC widget was disabled with 

{
"operation": "remove",
"name": "ToggleCopyRecipientVisible"
}

So i removed that part and added :

{
  "operation": "merge",
  "name": "ToggleCopyRecipientVisible",
  "values": {
   "layout": {
    "colSpan": 1,
    "rowSpan": 1,
    "column": 23,
    "row": 1
   }
 }
}

Issue solved !

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We need to import lookup values in more than a language from an Excel file.

We have an Excel with two columns: Name (italian) and Name (english).

When we import from Excel the Name column goes into the "current language" lookup name but we want to import the names in two different languages (both active in Creatio) without duplicating them.

How can it be done?

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Hi Massimiliano, 



You need to import values into two different objects. Let's take [Lookup] for example. 



When you import the values for the English culture, you can import directly into [ObjectName] (Lookup in our case) and can only have two columns: Id of the record and the actual Value. 



When you import the values for Italian Culture you need to import into Sys[ObjectName]Lcz ( SysLookupLcz in our case) and you need 3 columns: Id of the record - mapped to RecordId, CultureId and the Actual Value. 



Best regards,

Yurii.

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So I was wondering...

I noticed that the "Feed" has a field called "Color" yet it doesn't really do much, I tried changing the colors and posting different stuff but it appears to be there for no reason, I assume that's not the case as there must be a reasoning behind this field so I figured I'd ask.

 

What does it do or change? How can I use this field?

 

 

Thanks in advance!

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Hello Edo, 

 

This field changes the color of Channel message, you can check the changes in the Feed section directly:

 





Should  you have any additional questions, please let us know!

Best regards,

Anastasiia

Hey,

 

Thank you very much for your reply!

 

That is super weird, I just checked 3 different domains we are working on and none of them has this.

 

I was looking at the Feed section and it's all blank white, no matter what color is chosen.

 

 

Edo Sagron,

For me I can see the colors in the feed section itself, but not in the communication panel feed. There is CSS out of the box that hides the colors in the feed panel in the right side communication panel. I don't know if it was intentional or not, since it adds the left border color, but then sets the style to not show it, weird. Just thought I'd mention this in case you're looking at the feed in the panel. See 

https://share.customerfx.com/7KuAZj7p

If you wanted to override this, you could add this as a global style:

.right-panel #ESNFeedModule_WrapContainer .parentPostContainer {
    border-left-style: solid !important;
}

Then it will show the color in the communication panel feed items.

Ryan

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Hi Team,

 

Do you know why this add-on is no longer supported?

Last update the : 27.10.2020 and compatible till the version 7.12.4 

https://marketplace.creatio.com/app/image-preview-creatio

 

Thank you in advance!

 

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Hello Thibaut, 

 

The add-on is no longer supported as this functionality has been already implemented directly in a system. So you can now, for example, see the preview of the image attached to the case directly on the case page by only clicking on it (without downloading it). 

 

Hope it clarifies!

Best regards,

Anastasiia

Anastasiia Zhuravel,

Hello Anastasiia,

 

With this old add-on, it was also possible to view a PDF file in a popup, the same way as an image. Now, this is not possible anymore. Will this be implemented in a next release? 

We have a customer who used this add-on very frequently and is now complaining that he needs to download each PDF...

 

Kind regards,

Vincent

Vincent Tahon,

 

This functionality has been already implemented directly in a system. So you can now, for example, see the preview of the image attached to the case directly on the case page by only clicking on it (without downloading it). 



Best regards,

Bogdan

Bogdan,

Hello Bogdan,

 

This works fine for images, but not for PDF-files.

The old add-on also showed a similar preview for PDF-files, which is very convenient for our customer who uses many PDF-files.

 

Kind regards,

Vincent

Hi Community

 

Any news on this point?

we have 2 potential projects that are pending on having this feature in Creatio exactly for the same reasons described by Vincent.

pdf preview is available in most of the competition and it would be a big plus to have in Creatio as an OOB feature

thanks

Luis

Luis Tinoco Azevedo,

did you find a solution ?

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Hi team,

 

Can you help me out with File system storage integration? 

I installed External File Storage for Creatio | Creatio Marketplace and I defined in Lookup Default file storage for section that provider is File system as you can see in screenshot:

The problem begins when I try to upload some attachment data in any of these Section, I get this message:

Other problem is when I try to transfer attachment file ( Storage = File system) to other section I get empty file ( size = 0 kB).

Can you help me with this problem or give me some guides what to do?

 

Thank you in advance!

 

Best regards,

Marijana

 

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Hello Marijana,

 

Thank you for your question!

 

Your question is related to the functionality available within the marketplace application: External file storage for Creatio (https://marketplace.creatio.com/app/external-file-storage-creatio?_ga=2… you encounter any issues while using the add-on, please reach out at support@samarasoft.com for further assistance.

 

Kind regards,

Anastasiia

Marijana,

One thing to check is to make sure the folder in the file system has access by the application pool user for Creatio in IIS. 

Ryan

Hello,

 

Thank you for your help, now it works!

Have a nice day.

 

Best regards,

Marijana

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