"View in browser" link for emails

Hello Kavian,

Sorry for re-asking, but could you please provide more examples or re-phrase the request?

Thank you in advance.

Best regards,

Roman

Hi Roman,

This feature is a small piece of hyperlinked text usually found in the header of an email to offer the recipient an online version of the email, for reasons such as trouble viewing HTML messages or have image loading turned off.

Kavian Abhari,

Thank you for specifying!

The only solution on how to make a link in the template is to input that link to the text.

You can find more information on it here:

https://academy.creatio.com/docs/user/marketing_tools/email_marketing/e…

Hope this helps!

Thank you!

Danyil

Thanks Danyil,

actually what we are looking for is not how to add link to the email body, and more where that link leads us.

The question is, if Creatio has the ability to store the web-hosted version of the emails? The use case is to help recipients who either can't view HTML emails, so they can click on "View in browser" link and view the full version of an email.

Thanks,

Dear Kavian,

Thank you for your question!

We have checked this option with our RnD and they have advised us that currently there is no such option in the system as Creatio has massive mailings with millions of audiences and it is not possible to store a letter template for each recipient.

Hope this clarifies!

Danyil

I'll try to explain. We have the same question. The question is not to store each email instance sent, because they are the same per email template. The idea is to automatically upload the template to name_of_company.creatio.com/bulk_emails/bulk1.html and embed the link into the email automatically. Like "unsubscribe" link is provided automatically. Because currently, we do it manually to the site of our company. And that's annoying. Someone in our company starts proposing to change the email provider to something like Klavio. Not very pleasant. It's not something exotic to make. Should I start the new "Idea" thread or you will share the proposal to RnD?

Yuriy Konstantinov,

Hello!

Sorry for a delayed reply! Unfortunately, as of now,  there is no such basic functionality. 

For this functionality Creatio should know the link to the email itself while sending it, however, Creatio generates the content and sending it to the email provider, who saves the email and then perform the delivery. This way email is not being saved in a system, Creatio only saves some kind of log (activity) and doesn't know the link to the email itself while generating the content.

But if you are using ElasticEmail provider, there is a way to use "View in browser/View online" link in the email body to form the link to a web version. In order to do so, the <a href="{view}">View On Web</a> construction should be added to the HTML-code of the text element. 

Let me just mention, that this option works only for ElasticEmail provider as it's their macros. 

Also, we have already registered the corresponding query for our R&D team to implement this functionality in further releases. I will assign your case to this project in order to increase its priority.

Thank you!

Best regards,

Anastasiia

Anastasiia Zhuravel,

Hi Anastasiia,

Does the html page generated by ElasticSearch have an expiration date?

Is it possible to know what "macros" like {view} ElasticEmail provides ?

Stefano Bassoli,

Hi

I've found this article on ElasticEmail How to use merge fields | Elastic Email Help Center