Hi

I have an existing process which when an email is sent associated with a case it will update the Modified On value to the time the email was sent. This is useful as it allows us to track that a case is being updated.

I would like to include the ability for the Modified On date of the case to be updated if someone adds a Feed note. 

I have however not been able to find a way of adding a source signal, which has the filter in it to only be for feeds added to cases.

Anyone able to give me a steer on how I can achieve this please.

 

thanks

 

 

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Is this not possible to achieve?

Hi Mark,



You can make process on Message/comment added

But you will have Id's of your schema (these are for Activities)



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Hi Community,

 

Any idea how can I pass multiple selected rows from section page to business process?

 

I need to pass the selected record Ids stored in "var selectedRows = this.get("SelectedRows");" selectedRows variable from section page to Business process parameter "Collection of Records" and process these record Ids in business process.

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Dear Fulgen,

 

You can trigger a business process with the ProcessModuleUtilities. Check out this post from Ryan Farley, he explains how to achieve that :

https://customerfx.com/article/programmatically-starting-a-process-from…

 

Best regards,

 

Julien

Hi, did you find a solution for this? I need to do the same thing.

 

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Hi

I installed a new package in the Creatio environment and then deleted it from the Advanced Settings, but the changes present in the package are still visible in the environment.

Hence what additional steps do I have to perform to restore or reset the Creatio environment to its basic default state after I delete the new package?

 

Thank you 

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How to disable the Select All button on Modal dialog box?

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Kindly Suggest

Roman Rak,

 

Thanks Roman but the links are referring to the section objects. I want to disable the Action Item(Select All) in Lookup Config - please find the screenshot added in the current post.

 

I have tried by overriding the getSelectionControlsConfig and getActionsMenuConfig from LookupPageViewGenerator schema module but it looks like the method is not getting executed.

Kindly suggest

 

 

Hello Anupama,

 

Thank you for your reply. 

If to talk about a selection card from a lookup,  the getSelectionControlsConfig method in the LookupPageViewGenerator. The BaseLookupPageV2 scheme is responsible for this page/window. For example, previously the Add button was called: SeparateModeAddRecordButton, the ActionsButton is action button, etc.. You can override and customize the visibility of these buttons as you need.

 

Here are some examples as well:

Kind regards,

Roman

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Hello

I am setting up a service portal for a client

During the tests I had strange behaviours in the password recovery process.

WHat I did:

Create a test portal users with the corresponding contact.

Go to the portal login page, then  link "forgot password ?" 

Enter test user portal login name. and enter > Error cannot send email.

 - When looking in the exchangelistener service logs, I see that it is trying to send the email to the "test user login" name instead of its contact.email!!

If I replace the test portal user name with its email then it works.

 

So it really means the system is using the portal user login name instead of it s email as recipient.

 

Did anyone notice this? 

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Hi,



Does anyone has experience with sysworkspace data bound error when creating a new package?



See reference for better explanation. (you can skipped to 40th second to see the error.)

https://screenrec.com/share/395HMTQoJO







Let me know what you think.

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Hi community

which is the retention time for process log records  (SysProcessLog)?

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Hi there, when I setup a business process, I have to get the value from an element parameter like [#Get base currency rate.XXX#] where XXX is the value stored in a system parameter, say [#Base currency#]. Any suggestion? Thank you in advance!

Please refer to the following figure.

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Hi Andrew,

Just an idea, you could possibly use a formula to get the value you're after. It would be a big series of ?: statements to ultimately put the value into a process parameter. For example: 

(BaseCurrency == "TWD" ? [#Get base currency rate.TWD#] : (BaseCurrency == "USD ? [#Get base currency rate.USD#] :  ...you get the idea))

If you're only going to be handling the 5 currencies you have in your screenshot, you could put each in it's own process param and then would be easier to work with for the formula or in a script task.

Ryan

Ryan Farley,

Hi Ryan, thank you for your advise. Yes, your suggestion is a solution which I thought of previously. But I didn't find any "if then else" formula in the documentation from Creatio. Can you show me where to find this formula? Thank you very much!

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Hi community,

I tried to install on my creatio instance the map widget (Map widget for Creatio | Creatio Marketplace), but it does not appear in the chart type list on dashboard designer.

 

What am I doing wrong?

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Hello Stefano,

See my reply on this post from Sept 15, it has the solution to get this to work (by overriding BootstrapModulesV2) https://community.creatio.com/questions/map-widget-creatio-no-map-option

Ryan

thank you very much!

Hi Stefano,

 

You could also check Mapsly which is a map solution available in Creatio Marketplace :)

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I created a custom package working in file system mode on my PC.

The package is set to be "Compiled into a separate assembly".

When I compile it (selecting "Compile" in the dropdown menu near the package name and selecting "Compile all" in the Actions button) I see a popup error reporting syntax errors in all the Client modules of the package (see image below).

Creatio shouldn't compile Client modules since they are Javascript and not C# (the errors are syntax errors related to C# language).

I also "Generate for all schemas".. I tried almost everything without success.

The package works fine, even exported and installed in cloud production environment, but I cannot compile it in my development environment.

Why does Creatio try to compile in C# the Client modules?

 

 

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