Hello Melanie,

Please keep the following best practices in mind when working with the popup element:

1. We recommend using the element after the elements of the User actions block. For example, Perform task, Pre-configured page, etc.

2. Avoid using several popup elements in a row. In this case, the user will see only the last element.

If you are already following the best practices, please send us a screenshot of the relevant popup element in the business process.

Hi Ivan,

We are following the best practices.  Here is a screen shot of the successfully executed process (though popup did not display), which is called when a user attempts to complete an activity.  We need to validate if information is filled out, and if not, display a popup of the missing information.

Again, this does consistently display in a locally hosted environment but does not consistently display on a cloud hosted environment.

Hello,

I am also having this problem with this popup element, same situation, element does not consistently display. It is also situation that it display locally but not in cloud environment.

Did you find solution for this problem?

Thank you in advance!

Best regards,

Marijana

Hello again,

Just found out solution for my problem. The problem was with the WebSockets ( there were not working on this cloud system). When I tried on other system it is working good. 

I am trying to utilize this plugin and am having the same problem. The process log shows that it run, but nothing appears on the front end for the user. We are using a cloud-based system. 

Has anyone found a solution for this yet?  We are still experiencing inconsistent popups in a cloud environment.

Still looking for a solution on this.  Please advise.

This is happening again for us.  Any updates yet?

Hi to all,

I recommend checking your browser extensions. Some of them, ad blockers in particular, could block pop-up windows in Creatio