Hi,

 

We have created two sections : "Deliveries" and "Vessel Requests".  We have added Deliveries as Detail in Vessel Request section. we will to add existing records from + button without creating new objects. when added, the selected delivery records should be updated with the current vessel request. Please refer to the screenshot below.

 

Please help and advice.

 

Thanks,

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Transferring data through a package with objects. Where can I find out which object transfers which data?

For example, which object is used to transfer the "Organisatorische rollen" data?

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Good day,

 

Transferring an object does not move its data, but only the structure of the table itself.

 

To transfer data as part of a package from one environment to another, you need to create [data] bindings.

In the case of roles, currently, the method described above for quick transfer of rights will not work, and also since this functionality is closely related to the table of system users (SysAdminUnit).

 

It's not recommended to bind users, organizational structure, roles, licenses, and other administrative things to a package. It will be very hard to handle that if you decide to install that package after the moment when the client adjusts administrative things according to his or her needs directly on the production. 

Consider setting up the administrative structure directly on the required website. 

 

As a direct answer - the organizational roles are stored in the "SysAdminUnit" and "SysAdminUnitInRole" tables. Theoretically, it's possible to bind them to the package via SQL scripts. But it's strongly not recommended.

 

Thanks.

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Hello 

Can someone help me to know, how I add a detail in a page that I am editing in the application Hub? 

I been searching how to do it but I can't find it. 

Thanks you. 

 

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Hello,

 

Please refer to this article for the detailed information. 



Best regards,

Anastasiia

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Hi. 

I download the Excel report app from the Marketplace but when I try to create a Section Report for the sections that I created or for the sections of  Contacts and Accounts it doesn't show the button that allows me to generate the report for the section. If I try with other sections like Activities I don't have this problem. 

Can someone help me please? 

Thanks you. 

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Hello. 

 

When I do an approval using the BPM tool it doesn't show in the panel of notifications so i can't select any option or continue with the process. Can someone help me please? 

 

Thanks you. 

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Hello.

Can you tell us in which object are you trying to get the approvals?

Hello Laura, Please contact our support directly, as then they will be able to gain external access to your website and provide needed support

Hello Goparna Nasina,

I try to get the approvals with objects that I created and also with Accounts and Contacts  object 

Hello Karol

Thank you, I will contact support 

Hello Laura Jurado,

Can you check if the  "Enable approval in section" button in the particular sections is checked or not.

To receive approvals for a particular section you have to enable the approval button.





Thanks & regards

Goparna Nasina

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Hi!

I have install the Excel reports builder from the Marketplace (https://marketplace.creatio.com/app/excel-reports-builder-creatio) and I have the following problem, when I want to generate a new section report for one of the new sections that I created it doesn't show the button that allows me to download the report. I have this problem with the sections that I created using the Application Hub and with the Accounts and Contacts section because I try with other sections like Activity and it shows the button to generate the report. 

Any help greatly appreciated here. 

Thanks you. 

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Hi Laura!

The app does not support report download in Freedom UI sections. I have sent your feedback to the responsible team.

As a workaround, you can set up reports that have "Custom report" report type. That way you can generate a report in the Excel reports section.

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Does anyone know if it is possible to sort a list on load, by multiple columns? I spotted this array in the code, but adding another column to sort doesn't make a difference.

 

Thanks!

"sortingConfig": {
							"attributeName": "ItemsSorting",
							"default": [
								{
									"direction": "asc",
									"columnName": "UsrPax"
								},
 
								{
									"direction": "asc",
									"columnName": "UsrNights"
								}
							]
						}

 

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Hello Hary,

 

Unfortunately it won't work and currently there is no way to sort list using two columns simultanously. I will register a suggestion for our core R&D team to implement this functionality out-of-the-box. Thank you for this suggestion and helping us in making the app better!

Thanks for the reply Oleg

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My question is about the section wizard in the System setup.

After entering the Title and Code, I click the "SET UP PAGE" button, and the word "loading" appears.

And the "loading" message does not end.

When I checked the console with the browser function, the following error was displayed.

 

Property schemaType is not defined in class Terrasoft.manager.ClientUnitSchemaManagerItem

 

Can you help me find a solution to this problem?

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Best reply

Hi Team! How are you? Something similar happened to me today with a version 8.0.8 and the problem occurred when I enabled the JS debugger.

I solved it by "turning it off" with this statement:

Terrasoft.SysSettings.postPersonalSysSettingsValue("IsDebug", false)

I hope it helps.

Regards

Hello,

 

The mentioned error may occur if the schema was deleted and the system was referring to un-existing object.

To resolve the issue we'd suggest to clear the dynamic content and proceed with full generation and compilation of a system. 

To delete the dynamic content for the site please navigate to 

the corresponding folder of your system:

\App\the_name_of_your_site\Terrasoft.WebApp\conf\content

first backup the data (in case there will be a need to restore it) and then delete everything in the folder.



If the issue occurs with the cloud-based site, please contact support team via support@creatio.com for further assistance.



Best regards,

Anastasiia

Hi Team! How are you? Something similar happened to me today with a version 8.0.8 and the problem occurred when I enabled the JS debugger.

I solved it by "turning it off" with this statement:

Terrasoft.SysSettings.postPersonalSysSettingsValue("IsDebug", false)

I hope it helps.

Regards

Uriel,

Resolved. Thank you very much.

I was performing the above operation in debug mode.

By deactivating debug mode, the "SET UP PAGE" button worked successfully.

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Process: Define contact and populate site events

so it should be that (Set ContactId into parameter) does not work

 

 

https://i.imgur.com/4Le2jer.png

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Hello Artem!

 

Could you please also show us the formula in order to check it?

 

Thank you in advance. 

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In Freedom UI sections (ie Customer 360 Accounts and Contacts sections) I can't find the way to apply an advanced filter.

I see it's possible to create folders and set their filters but I don't find the same "Switch to advanced mode" action available in classic UI Creatio sections.

How can a user apply an advanced filter without the need of folders?

Thanks

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Did you find a method to apply advanced filters? I have the same problem here. 

Matthias Bendel,

 

At the moment there is not such functionality in the Freedom UI, but we already registered this idea for our R&D team and it may appear in future releases.

Hi! Is there any news regarding this feature?

 

Csilla Kiss,

Hello!

 

We are still working on this functionality, the R&D team has a task, so it should be available soon in new releases. 



Best regards,

Anton

 

Anton Starikov,

Hi!

Maybe you know at what release it shoud be? After your message already released two version, but still no functionality(

Anton Starikov,

Hi Anton, Is there any news on when we can expect this? It's a really useful feature 

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