Hello Creatio Community,

I'm working on a section featuring two fields: a numeric "Project Number" field and a lookup "Parent Project Number" field. I need to set up a safeguard that prevents users from choosing the same value in both fields. Seeking advice on how to implement this effectively within Creatio's environment.

Appreciate your insights

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Hello,

one of the ways to implement this would be using validation, though you would only see that fields are same during save process. to implement this you'd be replacing code for client schema page where you need this check - specifically code for method asyncValidate - its a method describing validity of page before saving. Examples of using it can be found on community, for example here https://community.creatio.com/questions/use-asyncvalidate-minipage

in method you'd descibe interaction you need - if check thats comparing values of 2 fields (need to take actual value of lookup field to compare it to numeric) and if they match throw 

validationResult.success = false;
and message descibing unsuccessfull validation in validationResult.message
then the save wouldnt happen and user would get a message that you specify
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Hi there,

we've added a custom web service to our cloud environment and we trigger it from our external API. Several requests in a row are executed correctly, and then an HTTP request timeout occurs for all further requests (including auth requests). 

The interesting note is that if we trigger the same request from Postman, it works ok and after it, several more requests can be sent from our API to Creatio. 

 

What can be the cause of such behavior? Is there any mechanism that blocks requests from external APIs to Creatio and if so, how can it be avoided?

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In our further investigation of the problem, it looks like Creatio has some anti-spam mechanism, and it blocks our API for 15 minutes when a certain amount of requests was sent to Creatio during a short period of time. We still do not know how to avoid it so any help would be appreciated

Hello!

 

We kindly ask you to create a support request for us because for providing the answer to this question we will need to ask you for additional information and examples from your side. 

 

Regards,

Maria

Mykhailo Bormashenko,

Do you got any resolution or cause ?

 

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Hi Creatio Community,



Is it possible to send notifications to your whole contact list via a normal BP (like important alerts or announcements) without having the Marketing licenses (Bulk Email) capabilities?



Thank you

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Best reply

Vishal,

 

Please review the below post which may help you to send a notification to the system users:

https://community.creatio.com/questions/send-user-notification-notifica…



If we are talking about the contact records (which are mostly not the system users) with whom the communication cannot be done internally, then you'd still need to use the functionality of bulk emails or regular emails. If we are talking about a few emails, you can send them via BP as well, please refer to this article for more information.  

However, if we are talking about big amount of emails I'd strongly recommend to consider bulk email or campaigns functionality.



Hope it clarifies!

Best regards,

Anastasiia 

Hello Vishal, 

 

If we are talking about the notifications in the system, you may send them automatically to the list of users with a help of custom business process for example, so this notification will be displayed in the communication panel for the users or you may tag users in the Feed.

However, talking about email notifications for a list of contacts, a system tool for this functionality would be bulk email. 



Best regards,

Anastasiia

Anastasiia Zhuravel, Thank you for your response. Just one more follow up, would it not be possible to run a business process to send out notification to all the records in the contact table?

Vishal,

 

Please review the below post which may help you to send a notification to the system users:

https://community.creatio.com/questions/send-user-notification-notifica…



If we are talking about the contact records (which are mostly not the system users) with whom the communication cannot be done internally, then you'd still need to use the functionality of bulk emails or regular emails. If we are talking about a few emails, you can send them via BP as well, please refer to this article for more information.  

However, if we are talking about big amount of emails I'd strongly recommend to consider bulk email or campaigns functionality.



Hope it clarifies!

Best regards,

Anastasiia 

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Good afternoon, there is the possibility of assigning a task to a user list based on the workload of the users, currently I see that it only allows the assignment by a role or by a specific user

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Hello,

Can you please elaborate the use case with the parameters of workload?

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Hi Everyone!

I'm trying to create new custome channel for chat, but I don't understand 2 steps as shown in the below image that how to create and where to create. Could you explain me?



Regards Abbos Haydarov

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Hello, 

First SQL query will create a table that stores the custom channel data.

Then we need to register our custom channel in the database by adding a record to the Channel table. 

Create the queries and bind it in Configuration SQL script. 

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Question

Hi all, 

 

Is there a way to force open the toggle column when a user enters the freedom ui page? 



Thanks

Harry

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Hello,

I have a use case where I need to make every field in every section of a mobile application read-only for every user in freedom UI. How can we accomplish it? Can someone help?

 

Thanks in advance!

 

Regards,

Yasaswini

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First of all, you need to add a module to add the customizations to. You can see how to do that here: https://customerfx.com/article/creating-modules-for-the-creatio-mobile-…

Then, you can add the following to the module, in this example I've made a module for the account edit page and this will make the Type field read only.

Terrasoft.sdk.RecordPage.configureColumn("Account", "primaryColumnSet", "Type", {
    readOnly: true
});

Ryan

First of all, you need to add a module to add the customizations to. You can see how to do that here: https://customerfx.com/article/creating-modules-for-the-creatio-mobile-…

Then, you can add the following to the module, in this example I've made a module for the account edit page and this will make the Type field read only.

Terrasoft.sdk.RecordPage.configureColumn("Account", "primaryColumnSet", "Type", {
    readOnly: true
});

Ryan

Thank you Ryan Farley,

Also, have another doubt. Can we disable the addition of new records for sections and details in the mobile application? If so how can we achieve it?

Ryan Farley,

I have tried the implementation but it's still editable in the mobile application. I followed the steps in the Manifest module in the Models section under the PageExtensions I have added the module I have created as shown in the screenshots below

 

Thank you,

Often after adding code in modules for the mobile client you have to open and save the mobile wizard before the clients will get the change (it sets something to notify the mobile clients that there are changes to retrieve)

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Hello,

I have a use case where I need to make every field in every section of a mobile application read-only for every user in freedom UI. How can we accomplish it?

 

Thanks in advance!

 

Regards,

Yasaswini

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Hello,

 

Column settings in the section wizard are not transferred to the mobile application, same as business rules. You can only make a field read-only via development.

A detailed description can be found at the Academy, property "ReadOnly":

https://academy.creatio.com/docs/developer/mobile_development/customiza…



It is not yet possible to do this using oob tools. 

The developers have a task to simplify this process for users, we have fixed your case to the task in order to raise its priority.

First of all, you need to add a module to add the customizations to. You can see how to do that here: https://customerfx.com/article/creating-modules-for-the-creatio-mobile-…

Then, you can add the following to the module, in this example I've made a module for the account edit page and this will make the Type field read only.

Terrasoft.sdk.RecordPage.configureColumn("Account", "primaryColumnSet", "Type", {
    readOnly: true
});

Ryan

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Hello Creatio Community,



Can a Creatio user (lets assume a sales agent) provide any user under the Creatio administrator role access to impersonate him/her (to troubleshoot certain issues) just like we do with support support using 'external access'- as documented in this link: https://academy.creatio.com/docs/7-17/user/setup_and_administration/sec…

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Hello, 



Unfortunately, users without the "System Administrator" role cannot grant permissions under the "Supervisor" user - which is the "System Administrator". 



Regards, 

Orkhan

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Hi Community,

 

We have this functionality that we are subscribing to message on load of record page. How we can unsubscribe once we close/cancel/discard the record page.



Below is the code how we subscribe during record on load.



    init: function() {

                this.callParent(arguments);

                this.subscriptionFunction();

                

            },

            

            subscriptionFunction: function() {

                Terrasoft.ServerChannel.on(Terrasoft.EventName.ON_MESSAGE,

                this.onMyProcessMessage, this);

            },

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To unsubscribe from the message when the page is closed/canceled/etc, add the following: 

destroy: function() {
    Terrasoft.ServerChannel.un(Terrasoft.EventName.ON_MESSAGE, this.onMyProcessMessage, this);
    this.callParent(arguments);
}

Ryan

Ryan Farley,

Thank you Ryan.

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