Greetings everyone! I have started diving into the calendar located in the "Activities" section within the Marketing Module.
I was wondering if anyone has used this to implement an email marketing calendar and if so, what would be the best approach? Thanks for any guidance provided.
Unfortunately, as of now, there is no possibility to do it using the OOTB functionality.
Thank you so much for your idea. We've registered it in our R&D team backlog for consideration and implementation in future application releases. Thank you for helping us to improve our product.
I have a problem with direct editing tiles in business processes.
Let's say I need that when someone creates a business process, the relevant tiles display a description of what is in them, e.g. the content of an email, sms or other template.
Is this possible using native Creatio elements? Or does it have to be done using developer tools? Or is it not possible at all?
Currently this cannot be achieved using standard tools (and cannot tell which approach in customizations theoretically can help). The only way to add elements description is to specify them in the process description itself (make a list of all elements and a brief clarification on each of these elements). But I will ask our R&D team to add an additional column to each element to make it possible to leave comments on elements there. Thank you for this idea and helping us in making the app better!
I have a use case where I need to add a column in attachments for a section in freedom UI and it should only be visible for that particular section. Can anyone help with this?
We recommend adding the column in configuration to the object nameOfSectionFile (for example: CaseFile), then go to page designer, open settings for attachments and make sure the view is list, rather than gallery and add the column you have previously added in configuration.
This setting will only be applied to one sections, because CaseFile object is only used in Case section.
But my use case is that I will have to edit that field according to the attached files in the attachments, but we can't edit the attachment's detail. Is there any possibility of editing the column that we create in the attachments?
Is there somewhere the full list of featurestates for the FeaturesPage with a full description of what they do and where ? Also what is activated OOTB and what is not?
Noticed there some description in new shell / freedom ui, but some clients do not have new shell/freedom ui yet, was wondering where to find the information in the academy.
I want to change the object and record permission for the feed tab that we place in the freedom UI as a communication between external and internal user .
from any object permission we should apply the setting ?
In order for the feed to be available for external users, you need to enable the "Allow publishing for external users" parameter in the design timeline of the edit page.
After that, external users will be able to create posts in the feed, and regular users will have a button, with which they can adjust who will see the comment/post.
Many users have started to experience a random error where all Creatio tabs suddenly shut down. I've had it reported across users in different offices, so I know it's not a local issue. Creatio also seems to be the only website where this happens.
Wondering if anyone else has experienced this or if there is something in our configuration that's causing it.
This is just one of the error codes that have been reported, but there have been a few.
I've been getting that too. I assume this is on Freedom UI pages? I definitely have seen this with Freedom UI pages (never on classic UI pages)
I seem to get this mostly on the Freedom UI Accounts_FormPage (on occasion, not consistently every time). It only seems to happen in Chrome, I've never noticed it when using Safari. I get this often in my own Creatio system, although no other users have reported it to me, so I was thinking it was something weird with my browser or browser extensions or something.
For some reason I feel like I've seen it less lately, so wondering if 8.0.10 fixed something? My system was recently upgraded to 8.0.10 so could be related. I guess now, knowing that it's not just my browser, I'll start keeping track of when it happens.
Thanks Ryan, we're definitely seeing it across quite a few users.
Our instance is entirely running with Freedom UI pages, and doesn't seem to be consistent to one particular page. From my research it's possibly something to do with the browser memory of freedom UI pages, and chrome being overloaded.
Be interesting to see if others are experiencing the same. Creatio support are not aware of any issue.
Hi all, we are experiencing this too, again with Freedom pages. We've also seen this happen with Chrome with other systems where there is a richer UI...seems the browser just runs out of memory.
Yes, I've created a case and followed up today. It's very tricky to get hold of a HAR file from our users, but have attempted to give as much information as possible.
Hopefully there is a fix. I saw that you are also experiencing it on 8.1, so I guess no luck of this going with the update.
We got a response from support that said the following:
The error can be reproduced not only in Creatio, but on any website.
It is related to the update of Chrome to version 117+. For our part, we have prepared a fix, necessary update (8.0.10, 8.1.0, 8.1.1).
In the meantime, users experiencing this behavior should use Safari/Firefox browsers.
It sounds like they've identified the cause and have a fix, but I don't yet know which version that fix will be available or if it's something they can add to existing systems - I'm finding out.
Thanks Ryan, I received the same reply. I've asked if that means they can apply the fix.
I was receiving it non-stop today, yet I just updated chrome to the version below a few hours ago and I have not had any errors since. Hopefully this is a fix!
Great news Harry. I was also told by support that they have a fix for the issue - in case the Chrome update doesn't solve it, Creatio's fix should and it hopefully wont be happening any longer.
I am trying to place the emails in the attached snapshot to the above-mentioned folders but no matter which folder I click on, they all show up. Is there a way to better sort these out? Thanks in advance.
Unfortunately, it is not possible to grant permissions to selected users/roles to access particular lookups. At the moment, it is possible to manage permissions only for all users/roles at once.
Seem like the issue is not related to this exact environment but rather to the server that runs the Creatio instance.
This problem has already been discussed on StackOverflow. There are multiple reasons for this problem which are discussed in the linked topic.
Also, a possible reason is that the .NetCore SDK 2.2 and/or 3.1 is not installed and the server is not connected to the internet or it has no access to nuget.org.
Is there a way to better sort these out? Thanks in advance. 