Hi All,

I would like to execute a business process from a 3rd party tool. I found this Creatio article for this purpose. 

I followed each step on this article to define business processes to add contact and list contacts. When I save the process, I see pop-up screen to "Publish" the business...MoreLess

Like 0

Like

1 comments

Hello, 

Such error occurs when variables (ContactName, ContactPhone and ContactList) are not defined in the function, the code...MoreLess

Show all comments

My team and I are using the agile method of development so every couple of weeks we change, drop, hide, move, adjust, or add something to Creatio. I will reach out to the users with a mass email with screenshots and enrichment documents but the communications seem to add to the clutter. Is there...MoreLess

Like 0

Like

2 comments

You can paste images in the feed. To do this you need to add this image to some section "Attachments and notes" detail and then drag it to the...MoreLess

Show all comments (1)

Hi Community,

For one of the system user, we have one custom action which is visible and editable only when certain conditions meet.

Code

When everything is working user can see the highlighted action and fields on which the condition is applied  : 

Issue : When we remove...MoreLess

Like 0

Like

6 comments
Best reply

Akshit,

Your issue is likely this line: 

if (!esq.columns.contains("UsrField1", "UsrField2", "UsrField3", "etc") 

The contains function...

MoreLess

Show all comments (5)

Hi Community,

For one of our customers their On-Site deployed production instance site stops loading the login page certainly. This issue started appearing from last week many times apparently. Before that the site was working fine.

Though when I edit the web. config file(both under root and /Terrasoft...MoreLess

Like 0

Like

1 comments

Dear Akshit,



Please, register a case for our support team to be able to investigate the issue and resolve it.

You can just simply send an email...MoreLess

Show all comments

What is the best way to restrict a user from being able to put a Case in the closed status if there are tasks associated with the case that are in the not started status?

Like 0

Like

1 comments

Dear Mitch,

You can set the activities on the DCM and make them required. Thus, the users will not be able to close a case.

Regards,

Dean

Show all comments

Hi Team,

On production instance while opening a section I am getting this DataService error due to which section records becomes invisible and also section wizard is not opening.

According to the error msg I have checked the column "Approved Budget" lookup and it is fine.

Please help me to understand the root cause of such issue because this keep on happening very frequently.

Many Thanks!

Like 0

Like

4 comments

Hello Akshit,

Hope you're doing well.

Please, try to generate the source code and compile the system for all items.

Best regards,

Roman

Show all comments (3)

Hi Community,

A regular user in Creatio can change his/her password using the my profile section as shown below

How to restrict user not to change his her password using this.

Many thanks!

Like 0

Like

1 comments

Is this add-on no longer available, no longer functioning? We used this add-on from the marketplace called "SmartCloud Connect for bpm'online" for the last few years. It was free and it was great as it functioned to send 1 specific email to Creatio from a user's outlook mailbox instead of syncing all...MoreLess

Like 0

Like

2 comments

Hi, Mitch

This add-on was removed from Creatio Marketplace since it is no longer supported by the developer.

We indeed published two new Outlook...MoreLess

Show all comments (1)

Where can I find documentation on this issue ?

Like 0

Like

3 comments

Hello,

If you need to send emails based on the recipient's language, try to add localization to the email template. More info can be found...MoreLess

Show all comments (2)

I recall in the past seeing documentation on this, but now I can't find it. In the cases section, there are several actions that result in a user following the feed for that case. For example, if they post a feed message on that case, if they are set as the assignee. Is that it? Are those the only two things that make a user default to following the case? Is there a comprehensive list of all the actions a user can do that will result in them automatically following the feed of a case?

Like 0

Like

2 comments
Best reply

Dear Mitch, 



There are a few ways of getting subscribed to the case feed:

- If the user creates a record;

- If the user posts a message...MoreLess

Show all comments (1)