Hi Community,
For one of our customers their On-Site deployed production instance site stops loading the login page certainly. This issue started appearing from last week many times apparently. Before that the site was working fine.
Though when I edit the web. config file(both under root and /Terrasoft.WebApp) from
Https->Http and then Http-> Https and it resolves the issue temporarily.
Below is the screenshot when login page stops loading.
Below is the screenshot when login page loads.
This issue is appearing quite frequently now.
Can anyone please help me to understand the root cause of this issue?
Many thanks!
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Dear Akshit,
Please, register a case for our support team to be able to investigate the issue and resolve it.
You can just simply send an email to support@creatio.com with the description so we can help you.
Best Regards,
Ivanna Yatsura