Greetings!

 

Have noticed that field BlindCopyRecipient in Activity is not being populated when receving an email, that was send using bcc field and specifying an email address that is configured for synchronization.  However email is synchronized and showing correctly in communication panel. Is it a bug or feature?

 

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Hi, I am trying to add a custom field in Activity task minipage: 

I tried to edit ActivityMiniPage, but it does not add the new field.

Where should I add this field?

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Hello,

You need to make sure that you are making changes in the view mode of the activity mini-page.

Hi Pavlo Sokil,

Thank you for your response.

I have added the new field in all three modes, but the new field doesn't show on the mini page, as I have shown in the photo. The new field shows on the mini page that opens on the click of the pen:

 

 

Maybe you have some custom Activity types which are not related with this Mini Page in SysModuleEdit.

Run the sript:
Select * from "SysModuleEdit" where "SysModuleEntityId" in (select "Id" from "SysModuleEntity" where "SysEntitySchemaUId" in (select "UId" from "SysSchema" where "Name" = 'Activity' and "ExtendParent" = 'false'));

And check if for your type Mini page and Mini Page Modes are defined.


For a more detailed analysis, we recommend contacting Creatio technical support.

 

Best regards,
Pavlo!

Pavlo Sokil,

After executing the query you sent, I get these values for the columns you pointed out:

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Hello Community,

We have created a button in Leads_FormPage that opens AddTaskMiniPage

Code in Leads_FormPage that opens the AddTaskMiniPage

  {
        request: "usr.OpenTaskModalPageRequest",
        handler: async (request, next) => {
            const handlerChain = sdk.HandlerChainService.instance;
            await handlerChain.process({
                type: 'crt.OpenPageRequest',
                schemaName: 'AddTaskMiniPage',
                $context: request.$context,
                scopes: [...request.scopes]
            });
            return next?.handle(request);
        }
    }		,

 

Our end goal: We want that upon the Activity is created (Save button clicked in AddTaskMiniPage) the value of 'Start' field in AddTaskMiniPage, is copied to another Date field in the Leads_FormPage.

How can this be acheived?

Regards

Sasor

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Hello Sasori,

You can try using BP for this case. For example, when you save a record in a mini page, you also run a business process that will update a value in your lead record. You pass date value to the BP and set (update) relevant field in the lead record. 
 

An easy way to accomplish this is to just use a process with a signal of Activity added with Type=Task, Category=To do, Lead is filled in. Then update the lead with the date. If you have live data updates enabled for the Lead object you'll even see the screen refresh with the value. 

Ryan

Ryan Farley,

Thank you for your input! However, the challenge with this approach is that there might be multiple activities associated with a single Lead that have this specific configuration (Type = Task, Category = To Do, Lead is filled in).

Would it be possible to handle this scenario directly via the Frontend instead?

Looking forward to your thoughts!

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I want to send email from Activities which is a standard function in creatio and I am not able to. It keeps showing a dialogue box and asks for start value which is not even present on the email tab and is required but it is already filled in. How do I resolve this issue and send an email from Activities? 

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Hello,
 

By default, the "StartDate" (Start) field should be populated with the default value (the current date). Please check if this default value is not being overridden in your packages.

Additionally, consider checking if the issue might be related to another field with the same name.
 

It’s also possible that you lack permissions for the column value, etc.
 

I recommend investigating the error in more detail within the Insert request in the network to see what parameters are being passed into the fields.
 

I hope this helps!

Thank you! I will try that. 

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Hi Community,

 

We have this business requirement, where we need to add a "Quick Complete" button to the NextStep line. Similar to what this marketplace app have, but for FreedomUI.

 

https://marketplace.creatio.com/app/quick-complete-order-activities-creatio

 

We want to add the button next to the "Complete" one.

 

 

How can we achieve such business requirement? What do we need to change?

 

Thank you in advance.

 

Best Regards,

Pedro Pinheiro

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Hello,
 

Unfortunately, at the moment, the Message-composer element is not customizable from the inside using no-code/low-code tools.
 

Currently, we do not have a ready-made instruction for adding such a button. However, we have created a task for the responsible team to either create such an instruction or add no-code tools for adding custom buttons to the element.
 

Thank you for helping make our product better!

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In Classic UI there was a section at the top of Account and Contact pages where new Activities, Calls, Emails, etc. could be created and automatically connected to the current object.  Where are these tools hidden in Freedom UI??

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Hello,
To enable this section in Freedom UI, go to the Page Designer and add the "Next Steps" component to the page.

Hi John, 

1) Yes these were removed by default in Freedom UI, not sure why, especially on contacts. You need to add the next steps manually. 

2) The automatic linking surprisingly does not exist yet : https://community.creatio.com/questions/bewildered 

Cheers, 

Damien

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Hi. 

 

Can you help me to know if there is a way to add more options to this menu? 

I add new results in the lookup, but those options don't appear here. 

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You can add/modify those in the Activity results lookup. However, those values are tied to specific Activity categories. If you select a row in the Activity results lookup there's an icon you can click to define which Categories it is for - see https://share.customerfx.com/QwuoY8RK

Ryan

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Hi Academy,

 

We would like to make one of the sections in the 'Connections' on the activity mini page mandatory when the category is "task".

Do you have any suggestions on how we can accomplish this?

 

Thank you in advance.

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Hello,

 

It depends on which column should be required here. One particular example: this method can be added to ActivityMiniPage:

save: function(callback, scope) {
				var opportunity = this.get("Opportunity");
				if (opportunity) {
					this.callParent(arguments);
				} else {
					Terrasoft.showInformation("Opportunity is required");
				}
			}

In this case saving of the mini page is not possible in case an opportunity is not connected to an activity and the information message will be shown on the page.

Hi Oleg,

 

Thank you, it works!

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In classic UI we used to override/extend the ActivityDashboardItemViewModel in order to handle the "Complete" activity button click.

 

How can we do this using FreedomUI?

 

Thanks!

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Hello,

 

I'm afraid we don't have any possibility to contol this behavior using page handlers. But if anyone has an example to share please share it. I've registered a task for our R&D team to make it possible to control it using no-code tools.

Oleg Drobina,

it would be great to be able to intercept it via request handlers in code too. Overriding the behaviour is essential to a lot of our customisation for clients.

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Hi All,

 

I have added a task in a business process with category "To-do" that requires input from certain users; but I would like to limit result options to just "Completed" for the user and remove other options such as information received, canceled & rescheduled. Can someone please help? Thank you

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Hello,

 

You can use the Activity Results lookup and choose what options you want to leave for the users.

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