we have succesfully configured identity service and some processess integrating Creatio and other apps through Zapier. The problem is, the integration works in 30-50% of zap runs. In other cases we encounter error like this below:
What we concluded is that Zapier connector connects to our Creatio URL https://creatio.astor.com.pl, where it is redirected to login page and this is somehow the case. W changed the default timeout of login session to unlimited and it didn't changed anything.
We asked Creatio support about that and heard that "this connector is not supported by Creatio team so ask DevLabs" but DevLabs says on its Creatio Partner website that I should write a post here, in community. So now I do :) Please help us solve this puzzle, because without Zapier connector we are pushed to reconsider our next moves about Creatio development.
Zapier can easily send webhooks to Creatio, plus the use of webhooks is much more flexible and allows for a greater set of objects and fields to be used since the Zapier connector is limited to just a couple of objects (last I checked).
Since your system looks like it's self-hosted based on the URL, assume you might need to contact support for getting webhooks setup for use.
We have enabled Azure AD SSO for our customer. One issue we face is that every time the customer hits the login page, they are required to click on the "Login with Single Sign On" link. Is it possible to auto redirect to SSO (assuming that users are signed in)?
Could you also please let us know if there are any config related changes we need to enable to auto login via SSO?
We're also facing this same requirement for our client and haven't seen an option for this - would be great to hear if it's possible and if not if it could be added to Creatio.
Hi Bhoobalan, it is possible on cloud instances by contacting Creatio to enable it. The implementation isn’t great unless all your users (including dev/admins) use SSO though, as the auto-redirect will be cached meaning you cannot log in using Creatio username and password without using a fresh incognito window every time - it’s quite frustrating. They need to add a link that can always be used to log in via non-SSO means.
