Hello Massimiliano,

As for the automated symbols download - yes, please download them manually in case automated download didn't download all the symbols.

As for the breakpoint set - unfortunately there is no standard solution for this, only those described in forums here or here.

Best regards,

Oscar

Oscar Dylan,

Hello Oscar,

It seems related to the "Optimize code" option but it seems to me that Creatio compiles the packages in Release mode and not in Debug mode. Does the issue comes from that? Is there any solutions?

Thakns

Best regards

Massimiliano

Massimiliano,

<compilation debug="true" targetFramework="4.7">

        <assemblies>

          <add assembly="System.Runtime, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" />

        </assemblies>

      </compilation>

and all other settings performed in terms of the article you sent should compile packages in debug mode.

Best regards,

Oscar

Dear Oscar

I tried to change that setting in both web.config files (the "root one" and the "Terrasoft.WebApp one") but it didn't work. I saw that the dll's are compiled into the "Release" folder and not into "Debug" folder.

Am I doing something wrong?

If we set "debug=true" in the web.config files, are the packages created correctly to be deployed to production environments or do we need to reset the "debud=false" and recompile before exporting the packages?

Best regards

Massimiliano

Hi Akshit,

The code below should be added to the diff array of the ActionsDashboard module of your section:

{
				"operation": "remove",
				"name": "Tabs"
			}

Once done and the page is refreshed you will see that the tabs were removed:

Best regards,

Oscar

Oscar Dylan,

How to identify the ActionDashbaord module of any section (OOTB / Custom section)?

Could you please share the steps to identify the corresponding action dashboard module of a section?

Best Regards,

Bhoobalan Palanivelu.

Bhoobalan Palanivelu,

Hi Bhoobalan,

There is no such an instruction unfortunately. There are 5 OOB section actions dashboards:

All other section actions dashboards are built using the base SectionActionsDashboard (the last in the list) and settings that are created in the database in the SysDcmSchemaInSettings and SysDcmSettings tables. If you need to hide something in the Cases, Leads or Portal Cases sections you can use already created section dashboards, but as for the custom sections or Opportunity, Lead etc. sections you will need to modify the logic inside the base SectionActionsDashboard. There is a number of methods that control tabs visibility including _getTabsVisibility or getExtraActionDashboadTabVisible and if you need to hide something from the actions dashboard in the custom section then you need to modify the logic of methods as these.

Best regards,

Oscar

We have found this article which has done the trick for ourselves:

Removing the Facebook, WhatsApp, or Telegram Message Buttons from the Actions Dashboard in Creatio

https://customerfx.com/article/removing-the-facebook-whatsapp-or-telegram-message-buttons-from-the-actions-dashboard-in-creatio/

The remaining buttons can be removed by using the browser inspector to identify the buttons and then enter a remove similarly.

Hi,

you can use the Section actions dashboard manager application from the Marketplace to choose which action to show/hide: https://marketplace.creatio.com/app/section-actions-dashboard-manager-creatio

@Devlabs Excel Reports BuilderSame issue for my customers, seems to be no longer compatible.

Hi Community,

Any news about this case?

I have the same problem in my machine who is version is 7.18.5 and the type is Service Enterprise.

Do you have any idea how to solve it?

Hi to all!



We reviewed the add-on and tested the issue. However, we were unable to reproduce it on our end. Could you send us more details about it? Specifically, please send us your template for testing and your Excel report configuration.



Also, please check the package version and installation date.

Hello Anupama,

Currently, Creatio does not have any kind of solution out of the box for this task.

You can monitor the performance of your instance in other ways by using next options:

• If you have an on-site version of our product:

    You can use tools as Zabbix or Grafana;

    You could check the logs of your SQL server;

    You could check your IIS logs;

• If you have a cloud version of our product:

     In case of any slowdowns of your instance, please contact our technical support.

Thank you,

Artem.

Adding to the above question, noticed that access assigned record level to any records is not working as expected. Even if all the users are given only read access, still the users are able to edit the record in  7.18.5.1500 version

Amritha Mayan Gorky,

Hello, 

In our system Managers of a group inherit all the access rights of other users in this group. It's expected oob behavior and this logic cannot be overwritten with a business process, meaning that even if you remove the access rights with a help of business process, they will be granted on a system level.

As of now, such behavior cannot be changed with a help of basic system tools and require development. 

Also, we already have a corresponding query for our R&D team to implement the described functionality in the upcoming versions.

I will assign this case to the project in order to increase its priority.

Thank you for helping us to make our application better!

Best regards, 

Anastasiia

Hi Fulgen, 

Please find the requested files below:

http://ftp.creatio.com/support/downloads/!Mobile/GoogleChromePortable79…

Best regards, 

Anastasiia

Hi,

Please provide the code inside the file that returns an error.

Hi Oscar Dylan,

The error is showing for all the available schemas in the package, but inside the schema there is no error. I have attached one sample schema where error is showing.

Sourav Kumar Samal,

it's strange that these errors are returned for .js files upon compilation that should affect only C# schemas. Try generating the source code for all items and then compiling once again.

Hi Oscar Dylan,

Yes I have tried that also but the error is still showing. The error is showing only after enabling the file system mode and downloading the package to the file system. But before that there was no error showing.

Sourav Kumar Samal,

Got it. Please email us at support@creatio.com, provide us with the package that was installed and with a description on how we can reproduce this issue using the clean OOB version of the app. We will try to reproduce the issue on our end.

Hi,

You need to debug the logic of the popup formation upon the button click when the issue reproduces and find out what exactly is not triggered that prevents the popup formation.

Best regards,

Oscar

Hi Oscar Dylan,

Currently on the button click, a business process will send a message and upon receiving of the message, the popup box is getting generated on screen.

But sometimes on the button click, the process is executed successfully but the popup is not generated.

The business process is containing a script task element which is sending a message from server to client. 

Thanks

then how to add pop-up dialog box when clicking the button

Hello Akshit, 

The described functionality cannot be achieved with a help of basic system tools. Moreover, business rules functionality cannot be applied to "Feed" tab (content). Your business task can be achieved only with a help of development. 

As of now, we do not have any ready to use examples of how this functionality can be achieved with a help of code as in order to apply the needed changes oob schemas should be completely re-written, which can significantly affect the system.

We already have a corresponding query registered for our R&D team to be able to add Feed in different tabs on the single edit page and waiting for it's implementation in the upcoming versions. I will assign this case to the project in order to increase its priority.

Thank you for understanding and helping us to make our application better!

Best regards,

Anastasiia

Hi Akshit,

This question should be addressed to the SendGrid support and once you receive a reply and some package should be installed in Creatio for the integration to work you can use the "Installed applications" section to install this package.

Best regards,

Oscar 

Oscar Dylan,

Thanks for your response,

How can we install nuget packages in creatio environment(on-cloud setup)  ?

Thank for your time!

Akshit,

Hi,

Packages can be installed through the "Installed applications" section as was mentioned by Oscar or in case it's cloud instance, you can create a corresponding request to the support team to install the packages during the maintenance window. 

Best regards, 

Anastasiia