Hello 



Unfortunately, the system does not provide the ability to display two details on the same page.

We have conveyed your wishes to the product analysts, they will consider the possibility of implementing functionality for you in the next releases of the product.

Best regards,

Bogdan

Hello Bhoobalan,



Thank you for your question!

Unfortunately, Creatio does not support using different mail servers for one mailbox.

As a workaround, you can set up multiple mailboxes that will use different mailing servers.

Best regards,

Artem.

Artem,

Thanks for the response!

 

I think I’ve managed to solve this problem. In some applications we need to ensure that the user must be connected to the same server during the whole session. So, to allow this I changed the Load Balance Algorithm to source.

frontend front
     maxconn 10000
     #Using these ports for binding
     bind *:80
     bind *:443
     #Convert cookies to be secure
     rspirep ^(set-cookie:.*)  \1;\ Secure
     default_backend creatio
 
backend creatio
     #set balance type
     balance source       
     server node_1 nodeserver1:80 check weight 2
     server node_2 nodeserver2:80 check weight 1

The problem was solved, but I don't know if this is the correct way to solve it. I would like to hear some feedback. Thank you.

Best Regards,

Pedro Pinheiro

Hi Pedro, 



We generally recommend using round-robin, as it's optimal in most cases, but the "source" algorithm is working as well. 

As for why the log-in issue happened: it's hard to say definitely, but on of the options is if the machinekey is different on different nodes - it won't let you log in. 

Best regards,

Yurii.

Hi Yurii Sokil,

I moved this infrastructure to a Linux server. In this server I have the same two instances but with different ports instead of docker containers. How can I generate this "machinekey”?

The documentation only explains how to generate them on windows servers, through  PowerShell.

Best Regards,

Pedro Pinheiro

Hello Massimiliano,

As for the automated symbols download - yes, please download them manually in case automated download didn't download all the symbols.

As for the breakpoint set - unfortunately there is no standard solution for this, only those described in forums here or here.

Best regards,

Oscar

Oscar Dylan,

Hello Oscar,

It seems related to the "Optimize code" option but it seems to me that Creatio compiles the packages in Release mode and not in Debug mode. Does the issue comes from that? Is there any solutions?

Thakns

Best regards

Massimiliano

Massimiliano,

<compilation debug="true" targetFramework="4.7">

        <assemblies>

          <add assembly="System.Runtime, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a" />

        </assemblies>

      </compilation>

and all other settings performed in terms of the article you sent should compile packages in debug mode.

Best regards,

Oscar

Dear Oscar

I tried to change that setting in both web.config files (the "root one" and the "Terrasoft.WebApp one") but it didn't work. I saw that the dll's are compiled into the "Release" folder and not into "Debug" folder.

Am I doing something wrong?

If we set "debug=true" in the web.config files, are the packages created correctly to be deployed to production environments or do we need to reset the "debud=false" and recompile before exporting the packages?

Best regards

Massimiliano

Hi Akshit,

The code below should be added to the diff array of the ActionsDashboard module of your section:

{
				"operation": "remove",
				"name": "Tabs"
			}

Once done and the page is refreshed you will see that the tabs were removed:

Best regards,

Oscar

Oscar Dylan,

How to identify the ActionDashbaord module of any section (OOTB / Custom section)?

Could you please share the steps to identify the corresponding action dashboard module of a section?

Best Regards,

Bhoobalan Palanivelu.

Bhoobalan Palanivelu,

Hi Bhoobalan,

There is no such an instruction unfortunately. There are 5 OOB section actions dashboards:

All other section actions dashboards are built using the base SectionActionsDashboard (the last in the list) and settings that are created in the database in the SysDcmSchemaInSettings and SysDcmSettings tables. If you need to hide something in the Cases, Leads or Portal Cases sections you can use already created section dashboards, but as for the custom sections or Opportunity, Lead etc. sections you will need to modify the logic inside the base SectionActionsDashboard. There is a number of methods that control tabs visibility including _getTabsVisibility or getExtraActionDashboadTabVisible and if you need to hide something from the actions dashboard in the custom section then you need to modify the logic of methods as these.

Best regards,

Oscar

We have found this article which has done the trick for ourselves:

Removing the Facebook, WhatsApp, or Telegram Message Buttons from the Actions Dashboard in Creatio

https://customerfx.com/article/removing-the-facebook-whatsapp-or-telegram-message-buttons-from-the-actions-dashboard-in-creatio/

The remaining buttons can be removed by using the browser inspector to identify the buttons and then enter a remove similarly.

Hi,

you can use the Section actions dashboard manager application from the Marketplace to choose which action to show/hide: https://marketplace.creatio.com/app/section-actions-dashboard-manager-creatio

@Devlabs Excel Reports BuilderSame issue for my customers, seems to be no longer compatible.

Hi Community,

Any news about this case?

I have the same problem in my machine who is version is 7.18.5 and the type is Service Enterprise.

Do you have any idea how to solve it?

Hi to all!



We reviewed the add-on and tested the issue. However, we were unable to reproduce it on our end. Could you send us more details about it? Specifically, please send us your template for testing and your Excel report configuration.



Also, please check the package version and installation date.

Hello Anupama,

Currently, Creatio does not have any kind of solution out of the box for this task.

You can monitor the performance of your instance in other ways by using next options:

• If you have an on-site version of our product:

    You can use tools as Zabbix or Grafana;

    You could check the logs of your SQL server;

    You could check your IIS logs;

• If you have a cloud version of our product:

     In case of any slowdowns of your instance, please contact our technical support.

Thank you,

Artem.

Adding to the above question, noticed that access assigned record level to any records is not working as expected. Even if all the users are given only read access, still the users are able to edit the record in  7.18.5.1500 version

Amritha Mayan Gorky,

Hello, 

In our system Managers of a group inherit all the access rights of other users in this group. It's expected oob behavior and this logic cannot be overwritten with a business process, meaning that even if you remove the access rights with a help of business process, they will be granted on a system level.

As of now, such behavior cannot be changed with a help of basic system tools and require development. 

Also, we already have a corresponding query for our R&D team to implement the described functionality in the upcoming versions.

I will assign this case to the project in order to increase its priority.

Thank you for helping us to make our application better!

Best regards, 

Anastasiia

Hi Fulgen, 

Please find the requested files below:

http://ftp.creatio.com/support/downloads/!Mobile/GoogleChromePortable79…

Best regards, 

Anastasiia

Hi,

Please provide the code inside the file that returns an error.

Hi Oscar Dylan,

The error is showing for all the available schemas in the package, but inside the schema there is no error. I have attached one sample schema where error is showing.

Sourav Kumar Samal,

it's strange that these errors are returned for .js files upon compilation that should affect only C# schemas. Try generating the source code for all items and then compiling once again.

Hi Oscar Dylan,

Yes I have tried that also but the error is still showing. The error is showing only after enabling the file system mode and downloading the package to the file system. But before that there was no error showing.

Sourav Kumar Samal,

Got it. Please email us at support@creatio.com, provide us with the package that was installed and with a description on how we can reproduce this issue using the clean OOB version of the app. We will try to reproduce the issue on our end.