Hello,

Thank you for your question.

Yes, it's possible, but could you please elaborate a little more on your task? Also, where is this button going to be located? In Creatio or on the landing?

Best regards,

Anastasiia

Hello,

Thank you for your question.

Unfortunately, customers don't have access to the file system of cloud instances due to security reasons.

Best regards,

Anastasiia

Anastasiia Lazurenko,

Can you suggest any alternative to work on it. We want to develop some custom API code to a site hosted on cloud and to ensure proper development support with option to debug, we need an environment to build it.

Appreciate your valuable input.

Anupama,

There are several options here:

1. You can take an anonymized copy of the cloud instance and deploy it on-site for development. This kind of copy doesn't contain user data so it's quite secure. To get this kind of copy, please contact Creatio support.

2. Perform a development on your clean on-site instance and deliver the changes to the cloud-based instance via packages and/or file transfer (request to support for changing config files)

Best regards,

Bogdan S.

Hello Akshit, 

The mentioned issue may occur if you have located the fields too close to each other in the Section wizard. 

I would like to suggest you to double-check how the fields are placed in the Section Wizard and make sure there is at least one "cell" of free space between them as on the attached screenshot:

If needed, please apply the changes, save them and re-login to the instance. The issue should not persist.

Should you have any questions, please let us know!

Best regard,

Anastasiia

Hello Balaka,

could you please let us know where exactly are you trying to prevent the user from uploading/deleting attachments?

Thank you.

Hi,

You can create a sub-process on the correspondent object to restrict adding new records or deleting records based on some conditions. For example here is the code I created for the AccountFile records:

1) Created a sub-process:

2) Specified the following code in the "Methods" tab of the subprocess:

namespace Terrasoft.Configuration
{
 
	using DataContract = Terrasoft.Nui.ServiceModel.DataContract;
	using Newtonsoft.Json;
	using Newtonsoft.Json.Linq;
	using System;
	using System.Collections.Generic;
	using System.Collections.ObjectModel;
	using System.Data;
	using System.Drawing;
	using System.Globalization;
	using System.IO;
	using System.Linq;
	using Terrasoft.Common;
	using Terrasoft.Common.Json;
	using Terrasoft.Configuration;
	using Terrasoft.Core;
	using Terrasoft.Core.Configuration;
	using Terrasoft.Core.DB;
	using Terrasoft.Core.DcmProcess;
	using Terrasoft.Core.Entities;
	using Terrasoft.Core.Factories;
	using Terrasoft.Core.Process;
	using Terrasoft.Core.Process.Configuration;
	using Terrasoft.GlobalSearch.Indexing;
	using Terrasoft.UI.WebControls.Controls;
	using Terrasoft.UI.WebControls.Utilities.Json.Converters;
 
	#region Class: AccountFile_CustomEventsProcess
 
	public partial class AccountFile_CustomEventsProcess<TEntity>
	{
 
		#region Methods: Public
 
		public override void OnFileSaving()
		{
 
			DateTime currentDateTime = DateTime.Now;
			var accountId = Entity.GetTypedColumnValue<Guid>("AccountId");
			var accountResultESQ = new EntitySchemaQuery(UserConnection.EntitySchemaManager, "Account");
			accountResultESQ.UseAdminRights = true;
			accountResultESQ.AddColumn("Id");
			accountResultESQ.AddColumn("UsrRestrictUploadDateTime");
			accountResultESQ.CreateFilterWithParameters(FilterComparisonType.Equal, "Id", accountId);
			var accountResult = accountResultESQ.GetEntityCollection(UserConnection);
			var connectedAccountData = accountResult[0];
			connectedAccountData.UseAdminRights = true;
			DateTime restrictDateTime = connectedAccountData.GetTypedColumnValue<DateTime>("UsrRestrictUploadDateTime");
			int comparisonResult = DateTime.Compare(currentDateTime, restrictDateTime);
			if (comparisonResult < 0)
			{
				base.OnFileSaving();
			}
			else
			{
				throw new Exception("Restricted!");
			}
		}
 
		public virtual void OnFileDeleting()
		{
			DateTime currentDateTime = DateTime.Now;
			var accountId = Entity.GetTypedColumnValue<Guid>("AccountId");
			var accountResultESQ = new EntitySchemaQuery(UserConnection.EntitySchemaManager, "Account");
			accountResultESQ.UseAdminRights = true;
			accountResultESQ.AddColumn("Id");
			accountResultESQ.AddColumn("UsrRestrictUploadDateTime");
			accountResultESQ.CreateFilterWithParameters(FilterComparisonType.Equal, "Id", accountId);
			var accountResult = accountResultESQ.GetEntityCollection(UserConnection);
			var connectedAccountData = accountResult[0];
			connectedAccountData.UseAdminRights = true;
			DateTime restrictDateTime = connectedAccountData.GetTypedColumnValue<DateTime>("UsrRestrictUploadDateTime");
			int comparisonResult = DateTime.Compare(currentDateTime, restrictDateTime);
			if (comparisonResult < 0)
			{
				base.DeleteFileUsingFileApi();
			}
			else
			{
				throw new Exception("Restricted!");
			}
		} 
 
		#endregion
 
	}
 
	#endregion
 
}

The logic in the code will compare the date\time value specified in the UsrRestrictUploadDateTime column of the main account record where the "Account attachments" detail is located, and it the current date and time is greater than the UsrRestrictUploadDateTime column value then the save and delete will fail:

As for deleting the file: custom exception doesn't work here and the standard message is returned:

Didn't figure out why, but it won't let deleting a record anyway. Also if this logic should be applied to specific users then you will also need to create an additional logic of checking if the current user (information on the user can be received from UserConnection) can or cannot add\delete files.

Hope it helps.

Best regards,

Oscar

Oleg Drobina,

Hi Oscar,

Have you found any solution? on custom, the exception doesn't work on the deletion scenario above and the standard message is returned.

Let me know if you have any solutions.

Regards.

Hi Sarika,

I am sure your requirement can be fully covered using the standard Feed section where channels for posting can be created and followers can be selected:

As a result new feed messages will be displayed in the CTI panel and also in the feed section.

Best regards,

Oscar

Hi Oscar, 

Thanks for the reply.

This seems to be a helpful option in our case. 

Just request you to provide the additional information for how can we add multiple feed channels in a section or some sort of functionality where user can select the channel in which he/she wants to post?

Best regards,

Sarika

Hi,

I have found the option where user can select the channel but here the user - JICO is able to see the other channels list also in which he is not added(He is not added in the channels GC-CCR and GC-AXA).

1.How can I filter out the list of channels based on the user that is allowed to post in that channel?

Please Refer to the Screenshot.

2. How can user select the channel from the feed that is specific to each section record in the section itself? For example, how the user JICO posts in the feed after selecting the channel so that this post is specific to a section record.

Kindly help.

Best Regards,

Sarika

Sarika Sharma,

1) You need to administrate channels by records and specify correspondent record permissions to these channels

2) There is no way to select channels in the feed of the record page, this option is available in the Feed module in the CTI panel or in the Feed section directly.

Best regards,

Oscar

Hello,

It's possible, the logic of the "converter" function of the "bindConfig" object of the "SeparateModeAddRecordButton" element of the BaseDataView should be modified:

The list of pages is returned in an "items" array of the editPages collection:

For example in my CaseSection section elements will be loaded in the following manner:



1) "Incident"

2) "Service request"

3) "Test cat 2"

4) "Test cat 1"



Because this is the set that is returned:

And indeed when the method ends its execution we can see that the list is loaded in the manner specified in the debugger:

You can override the method execution. In my example I've added this code to the CaseSection (in your case it should be AccountSectionV2) to the diff array of the schema and added additional logic to the method of logging the "Hello" word in the console when the method is executed:



{

                "operation": "merge",

                "name": "SeparateModeAddRecordButton",

                "propertyName": "items",

                "values": {

                    "itemType": Terrasoft.ViewItemType.BUTTON,

                    "style": Terrasoft.controls.ButtonEnums.style.GREEN,

                    "caption": {"bindTo": "AddRecordButtonCaption"},

                    "click": {"bindTo": "addRecord"},

                    "visible": {"bindTo": "IsAddRecordButtonVisible"},

                    "classes": {

                        "textClass": ["actions-button-margin-right"],

                        "wrapperClass": ["actions-button-margin-right"]

                    },

                    "controlConfig": {

                        "menu": {

                            "items": {

                                "bindTo": "EditPages",

                                "bindConfig": {

                                    "converter": function(editPages) {

                                        if (editPages.getCount() > 1) {

                                            this.console.log("Hello:)");

                                            return editPages;

                                        } else {

                                            return null;

                                        }

                                    }

                                }

                            }

                        }

                    }

                }

            }

and it worked perfectly:

So what is needed to be done is to sort the items array inside of the editPages.collection object. This is more JS-side task rather than development on the Creatio platform so you will need to perform this sorting on your side.



Best regards,

Bogdan

Hi,

Tested on the AccountPageV2 schema and it worked properly:

1) Enable the feature via the database:

DECLARE @allEmpoyeeGroupName nvarchar(max) = 'All employees';
DECLARE @featureName nvarchar(max) = 'CompleteCardLockout'
DECLARE @featureStatus bit = 1;
 
IF (NOT EXISTS (SELECT NULL FROM Feature WHERE Code = @featureName))
BEGIN
  INSERT INTO Feature (Name, Description, Code, ProcessListeners) 
  VALUES (@featureName, @featureName, @featureName, 0)
END
IF(EXISTS (SELECT NULL FROM AdminUnitFeatureState 
         WHERE FeatureId = (SELECT Id FROM Feature WHERE Code = @featureName) AND
           SysAdminUnitId = (SELECT Id FROM SysAdminUnit WHERE Name = @allEmpoyeeGroupName)) )
BEGIN
  UPDATE AdminUnitFeatureState SET FeatureState = @featureStatus WHERE FeatureId = (SELECT Id FROM Feature WHERE Code = @featureName) AND
                              SysAdminUnitId = (SELECT Id FROM SysAdminUnit WHERE Name = @allEmpoyeeGroupName)
END
ELSE
BEGIN
  INSERT INTO AdminUnitFeatureState (ProcessListeners, SysAdminUnitId, FeatureState, FeatureId) VALUES 
                    (
                    0,
                    (SELECT Id FROM SysAdminUnit WHERE Name = @allEmpoyeeGroupName),
                    @featureStatus, 
                    (SELECT Id FROM Feature WHERE Code = @featureName)
                     )
END

2) In the AccountPageV2 added the following code to the diff array:

{
				"operation": "merge",
				"name": "CardContentWrapper",
				"values": {
					"generator": "DisableControlsGenerator.generatePartial"
				}
			},

3) In the AccountPageV2 added the following attribute:

"IsModelItemsEnabled": {
				dataValueType: Terrasoft.DataValueType.BOOLEAN,
				value: false
			},

4) Relogin to the app

5) Open account edit page

6) All the fields are locked

Best regards,

Oscar

Oscar Dylan,

I have tried this and able achieve my objective. Apparently what I was missing was, I have not added the code in diff array. Thank you so much for your time & effort.

Regards,

Sourav Kumar Samal

Hello Amritha,

We already have a support ticket regarding this issue.

Please refer to your case regarding this issue.

Thank you,

Artem.

Hello Stefano,

Unfortunately, we don't have such implemented results. 



You can create a new lookup column and bind it according to this post, and customize it according to your business task:

https://community.creatio.com/questions/connect-activity-custom-object#…

Best regards,

Bogdan

Bogdan,

Hi Bogdan 

thank you for your answer

So, if I understand the field "AcitvityConnection" is deprecated.

Is it correct ?

Stefano Bassoli,

It is not a column, it is a separate table:

Regards,

Bogdan

Bogdan,

Hi Bogdan

I'm referring to the Activity.ActivityConnection lookup field available on Activity entity.

Stefano Bassoli,

Hi Stefano,

have you found out if this field is supposed to be deprecated?

I just found out that it is still being used in the functionality for linking emails from the mailbox to other object, namely in the method loadEntityConnectionColumns in the EntityConnectionLinksUtilities mixin.

It made some problems when we tried to reuse this field, so I suggest not to tinker with it too much and simply create a new one.

Regards,

Robert

Robert Pordes,

Hi Robert,

I created a new custom field, just in case. 

Hello,



Unfortunately, it could be achieved only via Asynchronous operations in the Entity event layer described by the link below:

https://academy.creatio.com/docs/developer/back_end_development/objects…

Best regards,

Bogdan