7.18 | Community Creatio

Replacing Objects - Source code update required

User1997

11:37 Feb 22, 2022

Hello community,

I'm trying to install a package using update from file system. After the installation everything is added successfully, except for some objects which have the following status (Source code update required).

I tried the following commands but nothing happens.

The structure of the object in the database is modified successfully but this message is displayed again.

** This happens only with replacing objects.

3 comments

Anastasiia Lazurenko

18:54 Feb 22, 2022

Hello,

Thank you for your question!

Please, run database structure update for these objects.

After that,

select Generate For All Schemas (source code) as on the screenshot below:

And compile the system:

This should resolve the issue.

In case it persists after these recommendations - please, let us know.

Regards,

Anastasiia

User1997

10:27 Feb 23, 2022

Anastasiia Lazurenko,

I tried the recommendations you sent but it still did not work. This happened because I was using the landing version 7.18.2.1236 and the package version was newer (7.18.4.1532). After downgrading the package version everything was compiled successfully.

Anastasiia Lazurenko

10:46 Feb 23, 2022

Hello,

Thank you for updating us. Good to know the issue is no longer in place.

Regards,

Anastasiia

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Question

Error while adding record in detail and on compilation

Akshit

07:18 Feb 22, 2022

Hi,

while filling a record in detail I am getting the below error

What does this error means?

When I tried compiling the site I again get the below error

What does this error means?

I don't see any linking between these errors. Can anyone please help?

Many thanks!

2 comments

Akshit

09:03 Feb 22, 2022

The 2nd error is resolved I figured out the reason is that the field name(code) is same as the section name(code).

But I didn't find out the reason of 1st error.

Sales_Creatio_team_edition

10:40 Feb 23, 2022

Hi,

As for the first error message, find this Id from the error message in the UI sources in the developer console F12 -> Sources tab -> Search and see which object is returned in ViewModule.aspx when searching for the Id from the error message (like here https://community.creatio.com/questions/how-overcome-item-unique-identi…). Then you need to remove the SysModule record from the system that is related to the object found in the UI sources.

Best regards,

Oscar

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Question

DUPLICATE FEATURE MISSING

Stefano Bassoli

21:44 Feb 21, 2022

Hi,

I've an old instance of sales team creatio edition.

On Account page I can't see the new feature "DUPLICATE" search.

How can I solve this?

1 comments

Artem

01:41 Feb 22, 2022

Hello Stefano,

Could you please contact our technical support in order to take a closer look at the issue?

Please contact us by sending us an email at support@creatio.com

Thank you,

Artem!

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Question

lodash

https://www.ibm.com/support/pages/security-bulletin-lodash-versions-prior-41721-vulnerability-powerha#:~:text=Vulnerability%20Details&text=js%20lodash%20module%20could%20allow,arbitrary%20commands%20on%20the%20system.

Vulnerability of lodash

Andrii Koliada

15:32 Feb 21, 2022

We have concerns about security of lodash module used in client app. As we understand, version 4.17.19 is used in 7.18.5. Do you plan to update it, or can we have an instruction on how to do so. Thanks in advance!

0 comments

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Question

DCM_on_Detail

Can we use DCM on a detail in portal?

Balaka Manoj Kumar

12:53 Feb 21, 2022

Hello,

I have a requirement to add a Dynamic Case Management (DCM) for detail on portal. Is there any possible way to achieve this?

Thank you.

1 comments

Bogdan

12:32 Feb 22, 2022

Hello Balaka,

Sorry for the delay with the response. Unfortunately, it is not possible to add cases to the detail page because the DCM module is not compatible with the detail page.

We will create a request for the R&D team to implement functionality to create a DCM in the detail pages as well.

Best regards,

Bogdan

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Question

Sales_Creatio

Sales_Creatio_enterprise_edition

Package Installation

Sarika Sharma

07:49 Feb 21, 2022

Hi Team,

I urgently need to confirm if we can install the package with the development done on instance with version 7.18.5.1500 to the instance with the new version, i.e, 8.0.

Please confirm.

Best regards

Sarika

1 comments

Anastasiia Zhuravel

08:24 Feb 21, 2022

Hello Sarika,

We do not recommend transferring customizations with a package between instances with different versions as it may lead to the errors while applying customizations and as a result affect the system.

I'd suggest to first update the instances to the same version, double-check whether the customizations are still working properly and then proceed with transferring it from one instance to another.

Hope it clarifies!

Best regards,

Anastasiia

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Question

Cached sysSetting undefined

17:50 Feb 19, 2022

Hi community,

I'm trying to read the value of a custom system setting in creatio from the client-side, but I noticed that even if my setting has the flag "Cached" it results undefined when I try to get the value using this code:

var test = Terrasoft.SysSettings.cachedSettings.UsrSysSettingTest;

while when I use the asynchronous way it works fine.

Code for the asynchronous way:

Terrasoft.SysSettings.querySysSettingsItem("UsrSysSettingTest", function(sysSettingTest) {

var test = sysSettingTest; //here is defined

}, this);

Do you know why this is happening?

Let me know.

Thanks in advance,

Luca

5 comments

Best reply

10:44 Mar 02, 2022

Hi everyone,

I discovered that the problem with the cached setting was the type of it. To fix the issue I simply had to change the type from Text (500) to Text (250), I tried to do the same in other environments and I had the same result.

Hope it can help.

Best regards,

Luca

10:20 Feb 21, 2022

Hi Luca,

I was able to reproduce this behavior using the following steps:

1) Create a system setting

2) Don't relogin to the app and execute both commands you've shared in the developer console

As a result synchronous call returns undefined, async call returns value.

You need to relogin to the app to start using the setting value synchronously (if it won't help try flushing Redis).

Best regards,

Oscar

10:29 Feb 21, 2022

Hi Oscar,

I've actually logged into the app many times, I even closed the browser and flushed Redis, but I still have this issue.

Is there anything else I can do?

Thanks.

Best regards,

Luca

11:00 Feb 21, 2022

Luca Tavasanis,

Does this issue occur in another browser? In my case cached system setting was fetched properly after relogin and the issue is not in the rights for the setting since you can fetch it asynchronously.

Best regards,

Oscar

11:27 Feb 21, 2022

Oscar Dylan,

Yes, I have this problem also in other browsers.

Best regards,

Luca

10:44 Mar 02, 2022

Hi everyone,

Best regards,

Luca

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Question

Error while publishing object

Sarika Sharma

14:42 Feb 19, 2022

Hi Team,

Kindly provide me some resolution for the following scenario:

In the instance, there is one parent object 'Enquiry' and 'EnquiryForInsurers' is the child object of Enquiry. Now , I deleted one lookup field from the parent object Enquiry and published the object successfully.

But while I'm updating the child object EnquiryForInsurers, I'm facing the error which says failed to update the database structure. Although the deleted lookup field is not there in the inherited columns of the child object EnquiryForInsurers, but still I'm not able to publish the child object successfully.

Please refer to the screenshots for errors information.

kindly help in resolving this error..

Thanks,

Sarika

2 comments

Best reply

12:02 Feb 23, 2022

The issue was in the foreign key constraint left in the database after the column was deleted from your object and this constraint prevented the database structure from being updated. We've removed that foreign key and the issue was fixed.

Best regards,

Oscar

12:02 Feb 23, 2022

Best regards,

Oscar

Sarika Sharma

13:11 Feb 23, 2022

Hi Oscar,

Thanks for the help

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Question

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