Hello Community!

Is there any easy way to transfer changes from section Pages(Full User) to Portal Pages. I have editet three pages in Lead Section, and i want to transfer these modifications to Portal also. Is there an easy way to do this automatically ?Or i would have to repeat dhe same process to Portal by hand ?

Thanks !

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Hi all!

I have an issue that I'm hoping someone has a simple answer for.

I have a BP that is set to run in the background (it's long running).  It iterates through many items in a script task and then executes a sub-process passing in parameters for that item.  I'm getting the user connection in both BPs using Get("UserConnection").  Both processes run fine if the parent process is set to run in the background, but the subprocess is not.  If I try to also run the subprocess in the background, it will execute the process but it will just get stuck with a status of "Running".  None of the steps show as being executed in the execution diagram.  It's as if the process get's scheduled, but no work actually gets done.

Is there some other way I should be executing the sub-process or fetching the user connection?

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Small update here.  There seems to be no difference between getting UserConnection by referencing it directly or by using  Get<UserConnection>("UserConnection").  Works fine either way, however, I still cannot call a BP set to run in the background from the script task.  Still shows "Running" in the log, but not steps are executed.  Anyone have any thoughts?

For those that may find there way to this post, I think I found the issue.  You need to check the "Serialize in DB" checkbox as well as the "Run process in background" checkbox.



This did expose a bug, however.  If you call the process client-side using the process UID, it runs fine, but if you use the name, it will not run in the background.  See sample code below:



           var config = {

                // Process name

                //sysProcessName: "UsrProcessName",

                sysProcessId: "ee018aff-1b7f-4713-993a-61b1f065df51",

                // parameters process                

                parameters: parameters

            };

            // run process

            Terrasoft.ProcessModuleUtilities.executeProcess(config);    



The above will work as shown, but if I comment out sysProcessId and uncomment sysProcessName, the UI will lock up and show processing until the main process completes.  In other words, it effectively ignores the setting to run in the background.

Jeremy Couzens,

That is interesting and good to know. Thanks for posting this.

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Does anyone have any ideas how you can change the color of a detail section page based on a system setting? If system setting=false, then make it orange, or show a word saying "OFF". If setting=true, then set it to green or write "ON". I'm open to ideas but I just want something that can how on the main list page of the section. Thanks!

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Hi team,

 

According to this article : https://academy.creatio.com/docs/user/platform_basics/user_interface/command_line/the_command_line

"To include certain section’s data in global search results, open the section wizard for the necessary section and select the [ Indexing for full-text search ] checkbox. Learn more about indexing in the “Configure section properties” article."

 

But I can't see this checkbox on the development instance(7.x latest version) to include the custom sections in global search.

 

But in the trial instance (8.x version) when I open any section using section wizard the check box "Indexing for full-text search" is available.

 

Can you please tell us how can we include our custom sections in global search?

 

Many thanks!

 

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Hello Akshit,

The checkbox will only appear if the global search service is set up for the local environment. See https://academy.creatio.com/docs/user/on_site_deployment/containerized_…

Ryan

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Hi team,

 

Please suggest me some way to remove the decimals from currency data type.

 

Please note that I can not use integer data type in this case as the data input value range is very less in integer which does not allow huge numbers like 180000000000 to be entered which is why I'm using currency data type.

 

Kindly help

 

Thanks,

 

Sarika

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Dear Sarika,

 

Thank you for your question!

Please, consider using string data type to achieve what you want.

 

Best regards,

Anastasiia

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Hi Team,

 

Please suggest me some way of sorting the lookup values in order.

 

For example, if the two values are 151 and 50, ideally 50 should appear first and then 151 should be there. but in creatio, sorting is done based on the first character or number which is why 151 is appearing before 50 in the list.

 

Similarly, I want to be display another lookup with values , A , A+S and S in the order A , S and A+S. but right now, it is sorting it as  A , A+S and S

 

To resolve this sorting issue, I already had tried numbering the values with 1, 2 and 3 as :

1. A

2. S

3. A+S

 

which is helping in sorting but the client is not satisfied with this approach as it is adding extra numeric values in the lookup .

kindly help!

 

Thanks,

 

Sarika

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Hello,

 

How to start a marketing campaign for birthdays?

 

Thank you!

 

Kind regards,

Andreia Freire

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Hello Andreia,

 

When designing a campaign for birthdays you can use filters that will help our needs.

1. Open design manager in your campaign.

2. Add the audience button.

3. Then choose that records should match a filter.

4. After that you should be able to set up the filter that matches your needs:

 

Keep in mind that you can also add some additional rules for filtering.

 

Thank you,

Artem

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Hi Team,

 

I am following this article here

 

sysadmin = pg_akshitsaxena

password = pg_syspassword

 

public user = pg_newpublicuser

passwrod = pg_password

 

Under the section "Restore PostgreSQL Database" at point 4 when I put the password for sysadmin then it doesn't show me any error but when I perform point no5. then it gives me this error

 

Can anyone help me with this please?

 

 

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Hi Akshit,

 

The issue is with the database user permissions to login to the database. This error message should be addressed to the database administrator.

 

Best regards,

Oscar

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Hi community!

 

I have tried to update my customer's version from 7.17.1 to 7.18.5.

Everything worked fine until version 7.18.2. The update process stopped with the following errors:

 

[10:51:58] List of errors occured during utility execution: 

[10:51:58] 1) Autogenerated\Src\GlbExchangeGroupHelper.GlbExchangeFolderSynchronizer.cs(52,45) error CS0029: Cannot implicitly convert type 'System.Threading.Tasks.Task' to 'Microsoft.Exchange.WebServices.Data.ContactsFolder' 

[10:51:58] 2) Autogenerated\Src\GlbExchangeGroupHelper.GlbExchangeFolderSynchronizer.cs(85,35) error CS1503: Argument 1: cannot convert from 'System.Threading.Tasks.Task' to 'Microsoft.Exchange.WebServices.Data.ContactGroup' 

[10:51:58] 3) Autogenerated\Src\GlbExchangeGroupHelper.GlbExchangeFolderSynchronizer.cs(68,41) error CS0029: Cannot implicitly convert type 'System.Threading.Tasks.Task' to 'Microsoft.Exchange.WebServices.Data.ContactGroup' 

[10:51:58] 4) Autogenerated\Src\GlbExchangeGroupHelper.GlbExchangeFolderSynchronizer.cs(98,45) error CS0029: Cannot implicitly convert type 'System.Threading.Tasks.Task' to 'Microsoft.Exchange.WebServices.Data.ContactGroup' 

[10:51:58] 5) Autogenerated\Src\GlbExchangeGroupHelper.GlbExchangeFolderSynchronizer.cs(163,48) error CS0029: Cannot implicitly convert type 'System.Threading.Tasks.Task' to 'Microsoft.Exchange.WebServices.Data.ContactsFolder' 

[10:51:58] 6) Autogenerated\Src\GlbExchangeGroupHelper.GlbExchangeFolderSynchronizer.cs(134,45) error CS0029: Cannot implicitly convert type 'System.Threading.Tasks.Task' to 'Microsoft.Exchange.WebServices.Data.ContactGroup' 

 

The errors are coming from the following marketplace addon: Exchange contacts sync for Creatio | Creatio Marketplace

 

From the release notes, I found out that there was a net standard change in the exchange sync feature in version 7.18.2.

 

The logfile also states that the file Microsoft.Exchange.WebServices.dll is missing in the directory Terrasoft.WebApp\Terrasoft.Configuration\Lib. Instead, the file Microsoft.Exchange.WebServices.NETStandard.dll is now there.

I tried copying the DLL from the backup into this directory, but it didn't solve the problem.

 

I also tried regenerating and rebuilding with the WorkspaceConsole, but since the addon is still installed, the errors are still there.

I haven't found a way to remove packages with the WorkspaceConsole (at least it's not documented). I know clio can do this, but since the web app is nonfunctional, I guess this is no option.

 

Any ideas are very much appreciated!

 

Thanks,

Robert

 

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Hi Robert!



We reviewed this add-on and unpublished it as it has installation issues in the latest Creatio version.



To upgrade successfully on 7.18.2:



1. Delete this package from the configuration using the "Installed applications" section.

2. Re-generate the schema source code.

3. Recompile Creatio.



Then you can update Creatio.

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Hi,



We would like to deactivate "New Order" in opportunities, we deactivated all the processes related to orders but it is still generating.



Any idea ?



(7.18.5)

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Hi Damien,



If you want to deactivate button 'New order', you can add this code in diff of OpportunityPageV2:



            {

                "operation": "remove",

                "name": "CreateOrderFromOpportunityButton"

            }



 

Hello Damien,

 

Your business task could be achieved only by delelopment.

 

Please refer to the post by the link below:

https://community.creatio.com/questions/hide-button-opportunity-edit-pa…



Best regards,

Bogdan

Hi Damien,



If you want to deactivate button 'New order', you can add this code in diff of OpportunityPageV2:



            {

                "operation": "remove",

                "name": "CreateOrderFromOpportunityButton"

            }



 

Vladimir Sokolov,

 



Thanks a lot, worked like a charm :)

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