7.18 | Community Creatio

getActions not working

Stefano Bassoli

15:01 Apr 19, 2022

Hi community

I tried to customize the edit page actions following this article Add an action to the record page | Creatio Academy.

t the bindTo for caption, enable and tag property doesn't work

What Am I doing wrong ?

2 comments

Bogdan

20:05 Apr 19, 2022

Hi Stefano,

Most probably, the issue happens because you d didn’t add the code to this schema that checks if these actions are enabled. ...MoreLess

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We are not receiving the messages sent to fb page in crm

Fulgen Ninofranco

16:51 Apr 18, 2022

Hi Community,

We have integrated our facebook page in Creatio as per this guide (https://academy.creatio.com/docs/user/setup_and_administration/base_int…). But we are not receiving the messages in CRM. Any idea whats missing?

2 comments

19:15 Apr 18, 2022

Sorry to ask the obvious. Have you added users to the All agents queue? Also, are the users "active" in the chat panel? (green circle, not red, around the chat icon)

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When stage changes in DCM, check the amount

Jagan Nayak

16:48 Apr 18, 2022

Hi Community,

I have a requirement that when I change the case manually from New to PO Issued, it need to check whether the amount in Include Tax from Amount details and the sum of all the Amount from RR Allocation Table is Equal or not. If not equal then a Pop-up will come and the stage change back to previous one.

Can anyone help me how to configure the requirement in the backend ?

Regards,

Jagan

3 comments

Denis Bidukha

16:58 Apr 19, 2022

Hello Jagan,

I am afraid there is no ready OOTB logic to perform checks when changing the stage, as well as there, are no OOTB pop-up windows...MoreLess

Jagan Nayak

17:16 Apr 19, 2022

Denis Bidukha,

Hello Dan,

I have created a business process for the requirement but sometimes the pop-up window is coming and sometimes it is...MoreLess

Yurii Sokil

18:42 Apr 19, 2022

Jagan Nayak,

Alternatively, you can add an asyncValidate method to your page and it will be called on the save of the page.

Basically...MoreLess

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Error on landing page

Fulgen Ninofranco

16:23 Apr 18, 2022

Hi Community,

We are currently integrating our contact page via landing page functionality in Creatio, however we are getting below error. Any idea how we can fix this?

3 comments

Anastasiia Zhuravel

16:37 Apr 18, 2022

Hello Fulgen,

Could you please provide us with a bit more information regarding the issue? On which step exactly the issue occurs or...MoreLess

Fulgen Ninofranco

16:53 Apr 18, 2022

Anastasiia Zhuravel,

On submit

landing.createObjectFromLanding(config);

Dariy Pavlyk

17:46 Apr 18, 2022

Hello Fulgen,

This is a known problem for the version of the site 8.0, our developer team is currently working to fix it in further releases...MoreLess

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ESQ

How to read data from one section into other section?

rajat patidar

14:59 Apr 18, 2022

Hi All,

I want to get value from a column "X" present in Parent Section "A" into the edit page of Child Section "B" which is present as detail in Section "A". Can anyone guide me how i can achieve it without using ESQ.

3 comments

19:17 Apr 18, 2022

You can do it by setting the "defaultValues" of the detail. I have an article on this here: https://customerfx.com/article/passing-values-from-a-page-to-a-new-reco…

Ryan

rajat patidar

09:48 Apr 19, 2022

Hi Ryan,

I need to get the values dynamically i.e. if the value of field changes in parent section, i need to get the updated value.is ther...MoreLess

18:37 Apr 19, 2022

rajat patidar,

You'd either need to do ESQ from the detail page to read the parent record, or you could do it as a process that fires when the...MoreLess

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Dashboard_widget

Adding a static page on Section dashboard using Dashboard widget

Sourav Kumar Samal

14:00 Apr 18, 2022

Hello Community,

I want to add an static page showing a custom message or an image on the section dashboard using Dashboard widget. Is this task achievable? For image, I do not want to use the web page element.

Thanks,

Sourav

1 comments

Sales_Creatio_enterprise_edition

19:36 Apr 18, 2022

Your only options are to either:

Use the Web page widget
Or create your own widget type. See example here: https://academy.creatio.com/docs/8-0/developer/interface_elements/dashb…

Ryan

...MoreLess

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Sales_Creatio_team_edition

Architecture Question

Harry

11:40 Apr 18, 2022

Hi all, would appreciate any opinions on how you would set up the architecture based on the scenario below.

I've got 'Agents' and 'Suppliers'. They are very different, but Agents can be a Supplier and a Supplier could be an Agent. From a user point of view, it would make sense to manag...MoreLess

3 comments

Vladimir Sokolov

16:18 Apr 18, 2022

Hi Mark!

Use Accounts Section for both definitely (1st option).

sers can work with filters or you can add some 'Quick filters' for switching...MoreLess

Harry

19:59 Apr 18, 2022

Vladimir Sokolov,

Thanks Vladimir.

I also read that you can create a section based upon the object of another section? I.E A Section calle...MoreLess

Gleb

22:08 Apr 19, 2022

Mark,

we would not recommend you to create a sub-object as a separate section as it can only be done through configuration and database changes...MoreLess

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